Application Se TRACKER 2: how to set up the chat
MPMP10 Posted messages 47160 Registration date Status Member Last intervention -
Hello,
Currently on the smart kids watch model explorer 4g in the chat module, it can only send a chat to me, the administrator, and its family. How can I configure the Se Tracker 2 app so that it can send voice messages to all its contacts?
Thank you
1 answer
Good evening,
A bit late.
For your information, this response was generated by an artificial intelligence on the site chatgpt.com.
To configure the **Smart Kids Explorer 4G** watch so that it can send voice messages to all contacts (not just to you, the administrator), here are some steps you can follow via the **Se Tracker 2** app. However, it’s important to note that the app may have features and interfaces that vary slightly depending on the version. Here are the general steps:
### Steps to configure sending voice messages:
1. **Open the Se Tracker 2 app** on your smartphone.
2. **Access the settings section**:
* Open the app and log in to your account.
* Go to the settings or the watch management menu (often called "Device Management" or "Device").
3. **Check communication settings**:
* In the watch management menu, there is usually an option to configure **contacts** or **allowed contact groups**.
* Make sure you have added all family or friends' contacts to whom you want to allow sending voice messages.
4. **Allow sending messages to multiple contacts**:
* Look for an option like **"Allow sending voice messages"** or **"Chat settings"**.
* In this section, you should be able to enable the option for the child to send voice messages to **all saved contacts**.
* If the default option limits sending to you as the administrator, you will need to change that to allow sending to all added contacts.
5. **Check permissions for contacts**:
* Make sure the child's contacts are properly added in the app and that you have activated the communication permission for each contact. This may be under a menu like **"Allow voice messages"** or **"Enable communications with contacts"**.
6. **Check security settings**:
* Sometimes, security settings are enabled by default to restrict communication only to approved contacts. You may need to adjust these settings in the app to give the child more freedom while remaining secure.
7. **Save and test**:
* Once you have made changes, save the settings and test by sending a voice message from the watch to another contact to check that it works well.
### Other tips:
* **App updates**: Make sure that the Se Tracker 2 app and the watch firmware are up to date, as some features may have been added or modified in the latest versions.
* **Check options in administrator mode**: Some communication options may only be enabled by the administrator, so feel free to explore the options under your administrator profile.
If you do not find exactly these options in the Se Tracker 2 app, you can consult the user manual of the watch or contact technical support for Se Tracker or the watch for more specific information about your model.
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