View original (French)

How to unlock my pc

DE ROOCK Posted messages 1 Status Member -  
fabul Posted messages 42079 Registration date   Status Moderator Last intervention   -

Hello, by accident I locked my PC, and now every time I open it, after entering my password, a message appears to tell me that my account is locked (an administrator has restricted logins, to log in, make sure your device is connected to the internet, then ask your administrator to log in first). This may be clear for some, but not for me;

I have contacted Microsoft support 4 times, and each time it lasted about 4 hours with no results. Thanks, robots.

Could you please help me, and thank you in advance for your response, best regards.

1 answer

Answer 1 / 1
fabul Posted messages 42079 Registration date   Status Moderator Last intervention   6 054
 

Hello,

If you turn it off three times in a row using the power button, do you then have access to the recovery options? Troubleshooting > System Restore?
0