TV more channels: Empty database

Hello,

I have a Schneider television that was working perfectly, and suddenly I have no channels! The message: empty database. I have done a channel search several times, but nothing works. Can someone help me? I've been without TV for 2 days.

Thank you.


iPhone / Safari 12.1.2

3 answers

  1. Contributor

    Hello Pivoine65,

    1. Is your TV connected to an antenna?
    2. Is your TV connected to a box?
    3. How old is it?
    4. What model is it?

    There's no database on a TV, but there are (2) tuners to receive digital broadcasts.
    Otherwise, it's just a screen that receives signals from the box via the internet.
    Best regards!


    1. Hello and thank you for your reply

      my TV works with the Orange decoder that operates with fiber

      it is about 7/8 years old

      1. Good evening

        Turn off the box and the TV decoder, then turn on the box again. When it is working, turn on the TV decoder and the TV.


        We're not all geniuses, but we're working on it.
        Google is your friend, don't forget it!