Email address of my Epic account not found.
Azax
-
Zeroo -
Zeroo -
Hello,
First, yesterday I tried to log into my Epic Games account by launching GTA, then as usual it asks me to sign in, so I enter my credentials and it doesn't work. Then I tried to change my password, and it says that my email address does not match any existing account. So I check if I wrote it correctly, and it still doesn't work. Then I tried to create an account to see if my username is still taken, and it is! So I think I might have been hacked, but I'm not sure. If anyone has a solution, I'm here.
First, yesterday I tried to log into my Epic Games account by launching GTA, then as usual it asks me to sign in, so I enter my credentials and it doesn't work. Then I tried to change my password, and it says that my email address does not match any existing account. So I check if I wrote it correctly, and it still doesn't work. Then I tried to create an account to see if my username is still taken, and it is! So I think I might have been hacked, but I'm not sure. If anyone has a solution, I'm here.
2 answers
-
Hello,
Contact here for example:
https://www.epicgames.com/help/en-US/
10. CONTACT US
If you have any questions or concerns regarding Epic Services (such as issues related to the game, difficulties accessing your Epic account, bugs or other technical issues, payment questions, or content and rights issues), please contact our player support teams. You can learn more about submitting support requests for products and services for the following entities:
Epic Games (such as Fortnite) here;
Psyonix (such as Rocket League) here; and
Mediatonic (including Fall Guys) here.
-
I have the same thing, I’m still looking, I’ll let you know if I find it. I think I’ll call Epic Games support.
