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LG TV 42LF652V subtitle issue

astronome1960 Posted messages 3 Status Member -  
 astronome -
Hello,
Thank you for your welcome, I am new to this site.
My question concerns my TV, a LG model 42LF652V, the issue is the following: subtitles appear without me asking for them, I went into the settings, I unchecked the "enable subtitles" function, but after some time, "a few hours," the subtitles come back. I did a factory "RESET," the problem still persists, I changed the remote control just in case, but nothing works. I don't have a decoder, the TV is receiving signal via an antenna.
If anyone has a solution to my problem, other than taking it to the dump? Thank you in advance.
GG

7 answers

  1. Snoopy
     
    Bonjour, ce n'est pas votre télé qui a un problème, c'est la diffusion de certaines chaînes de la TNT qui active les sous-titres, comme la chaîne 26 LCI. Vous pouvez essayer, allez sur LCI et les sous-titres s'activent tout seuls.
    1
    1. astronome
       
      Thank you for your response. It happened to me with 8 and 12, but the worst part is when I uncheck the subtitle box, it works for a few moments, I change the channel, and when I go back to the channel where I had the subtitles, the subtitles come back. I wonder if it's not the TV that doesn't remember? What do you think? I called LG France and they said it's simple, they no longer repair TVs under 45 inches.
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  2. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 393
     
    Hello,
    You say you don't have a decoder... No TV box either?

    On the remote control, there is, on the bottom buttons, depending on the model of the remote, a Subtitle button (on the left) or Subt (on the right), isn't this button being accidentally pressed?

    Is this indeed the procedure you followed to uncheck the subtitles?

    Check again.

    --
    It’s very difficult to catch a black cat in a dark room.
    Especially when it’s not there...
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  3. astronome1960 Posted messages 3 Status Member
     
    Thank you for your response. I went to the setting you mentioned, I disabled it, and at the same time I went into the settings where the option was also disabled, and in the end it comes back, it's crazy but real. What to do, I'm lost. If you have another idea, thank you in advance.
    GG
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    1. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 393
       
      You haven't answered... the first question:
      You say you don't have a decoder... No TV box either?
      0
      1. Snoopy > baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention  
         
        Hello yes I only use the TNT, thank you.
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  4. astronome1960 Posted messages 3 Status Member
     
    Indeed, I have neither a box nor a decoder; the digital terrestrial decoder is built into the TV by default. I apologize for not answering your first question.
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  6. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 393
     
    Check if the configuration for hearing impaired is not activated


    --
    Very difficult to catch a black cat in a dark room.
    Especially when it isn't there...
    0
  7. Snoopy
     
    Hello and thank you. My TV is an OLED65B9 LG. I called LG, and they told me it’s an issue with certain TNT channels that activate the subtitles, like the LCI channel. I have to disable them every time I watch this channel and other channels. Thank you.
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    1. astronome
       
      Thank you Snoopy for your reply, yes it only happens to me on certain channels, indeed.
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      1. Snoopy > astronome
         
        Hello and thank you, so on my side we can't do anything, it's the TNT.
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  8. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 393
     
    Can you send us a photo of these subtitles on LCI channel 26

    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it’s not there...
    0