Ecrans bleus sur nouveau PC portable

Bonjour à tous,

J'ai récemment fait l'acquisition d'un nouvel ordinateur portable, il y a environ un mois.
Tout se passait correctement au départ et j'ai commencé à avoir des BSOD quotidiennement.
J'ai comme l'impression qu'ils sont apparus après avoir installé mon SSD externe, mais je ne voudrais pas dire de bêtises.

Je colle ci-dessous le rapport WhoCrashed. Merci pour votre aide.


System Information (local)
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Computer name: LAPTOP-S4F9VPKS
Windows version: Windows 10 , 10.0, build: 18363
Windows dir: C:\Windows
Hardware: Zephyrus M GU502GV_GU502GV, ASUSTeK COMPUTER INC., GU502GV
CPU: GenuineIntel Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz Intel8664, level: 6
12 logical processors, active mask: 4095
RAM: 17023217664 bytes (15,9GB)




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Crash Dump Analysis
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Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Sun 10/05/2020 13:59:11 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051020-10640-01.dmp
This was probably caused by the following module: hal.dll (hal+0x48188)
Bugcheck code: 0x124 (0x0, 0xFFFFD20CD92E9028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 10/05/2020 13:59:11 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFD20CD92E9028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\pshed.dll
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote d’erreurs matérielles spécifiques à une plateforme
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 10/05/2020 13:39:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051020-12593-01.dmp
This was probably caused by the following module: hal.dll (hal+0x48188)
Bugcheck code: 0x124 (0x0, 0xFFFFAF0DBB2C5028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 09/05/2020 21:47:08 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\050920-9859-01.dmp
This was probably caused by the following module: hal.dll (hal+0x48188)
Bugcheck code: 0x124 (0x0, 0xFFFFC88F9265E028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 09/05/2020 13:31:12 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\050920-9546-01.dmp
This was probably caused by the following module: hal.dll (hal+0x48188)
Bugcheck code: 0x124 (0x0, 0xFFFF8A0895E03028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





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Conclusion
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5 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.