View original (French)

SMS issue

Hnnblf -  
ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   -
Hello,
I can no longer send messages on my iPhone 6, I have tried many tricks but still nothing, I am with Lebara, please help me!

1 answer

  1.
    ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736
     
    Hello Hnnblf,

    Is the SIM card recognized by the phone? Is your SIM card activated with Lebara?

    Log in to your account to check the status of your SIM.

    HERE : https://mobile.lebara.com/fr/fr/login

    Best regards,
    --
    ChariduP - Have a nice day :)
    CCM Contributor
    0
    1. Hnnblf Posted messages 3 Status Member
       
      Yes, my SIM card is active with Lebara. I called them this morning and they gave me a number "**5005*7672*0033660003000#" to dial in a call, but still nothing.
      0
    2. ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736 > Hnnblf Posted messages 3 Status Member
       
      Check that you have credit with this code.

      CODE : *1345#

      Is "Lebara" written in the top left corner?

      Try this procedure :

      Settings > General > Reset > Reset Network Settings > Reset.
      0