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PCI Serial Port Driver for Dell Optiplex 960 Windows 10

Rojo -  
billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   -
Hello,

The PCI serial port driver for my computer is not installed, where can I find it to install it? I'm using Windows 10. Here is the message from the "Details" menu in the properties:

The device PCI\VEN_8086&DEV_2E17&SUBSYS_02761028&REV_03\3&172e68dd&0&1B requires that the installation be continued.

I don't understand that error message at all. Can you please help me?

Have a nice day everyone.

Configuration: Windows / Chrome 73.0.3683.86

14 answers

  1.
    kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Hello,

    Is Windows up to date?

    Press Windows + R
    Type --> winver and OK

    What is the version?

    --
    Human beings are at their best when things are at their worst.
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    1. Rojo
       
      Hello, thank you for your response. Yes, it is up to date except that the drivers for my device are not installing. Its version is: 1809 (operating system 17763,379).
      0
  2. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Download and install --> 7Zip 64 bits

    Download this driver --> Intel

    Right-click on --> INTEL_AMT-SOL.....exe
    Select --> 7Zip
    Choose --> extract to "INTEL_AMT-SOL.....\"

    Go to the device manager
    Right-click on the device
    Update driver
    Browse my computer ......
    Browse
    Go to the unzipped driver folder --> INTEL_AMT-SOL......
    Select the folder --> SOLinf
    OK, next
    Restart.

    --
    Human beings are at their best when things are at their worst.
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  3. Rojo
     
    Thank you very much, it's working. When I had this problem, there was another error code oXA00F4244 "No cameras are attached." I thought that with this, this code could go away too. My camera and Lifecam VX-1000.
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  4. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    You're welcome.

    If everything is correct, mark the issue as resolved.

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    Human beings are at their best when things are at their worst.
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  6. Rojo
     
    Ok. But I still don’t have a response for the error code of the Lifecam VX-1000 camera. Its error code 0XA00F4244 “No cameras are attached.” That’s the message.
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  7. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Press Windows + R
    Type --> devmgmt.msc and OK.

    Do you have a section --> other devices?

    Do you have an alert regarding the camera?

    If yes, provide the hardware ID of the device
    Check this --> Find a device identification number
    Post the number in your next message.

    --
    The human being is at its best when things are at their worst.
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  8. Rojo
     
    No, it works on Facebook. If I click start then I choose the camera, it gives me error code 0XA00F4244 "it says "No cameras are attached"
    No section for other devices.
    I also have no alert regarding the camera.
    For its number, I don't know and I don't know where to find it.
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  9. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    I don't have any alerts regarding the camera

    So, it is indeed present in the device manager?

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    Human beings are at their best when things are at their worst.
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  10. Rojo
     
    Yes, that's right, and what would your advice be, please, to solve this kind of problem?
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    1. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
       
      Check if it's the antivirus that's blocking it.
      0
  11. Rojo
     
    I haven't installed any other antivirus on it. I only kept the one provided by Microsoft. If it's him, what should I do?
    0
  12. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    It's probably not Windows Defender that is blocking it.
    For a camera issue, check here -->> HERE <<--

    --
    The human being is at its best when things are at their worst
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  13. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    Hi

    I have the same camera, and I tried installing it on 2 PCs with W10 but it doesn't work

    The latest drivers for this camera are for W7 in 32 and 64 bits >> https://www.microsoft.com/accessories/fr-fr/d/lifecam-vx-1000

    On the first PC which was originally on W7 and "migrated" to W10, the driver installs but I can't access/find the camera in the programs

    On the second PC originally with W8.1 and "migrated" to W10, the driver doesn't install

    I tested a lot of possibilities (compatibility mode, etc...), but nothing works

    I think you're going to have to break the bank and invest in a new camera

    PS: on the W7 with which I'm communicating, the camera works

    @+

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    the radiation level is higher at the employment center than at Chernobyl
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  14. Rojo
     
    Sure, I understand your explanation. Thank you very much for your determination and your help.
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  15. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    Thanks, I understand your explanation well. Thank you very much for your determination and your help.

    No worries about the help, we're glad to assist :)

    Remember to mark your topic as resolved if you have no other problems besides the camera not working on W10 >> https://www.commentcamarche.net/infos/25917-marquer-un-fil-de-discussion-comme-etant-resolu/

    Thank you

    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
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