PCI Serial Port Driver for Dell Optiplex 960 Windows 10

Rojo -  
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   -
Hello,

The PCI serial port driver for my computer is not installed, where can I find it to install it? I'm using Windows 10. Here is the message from the "Details" menu in the properties:

The device PCI\VEN_8086&DEV_2E17&SUBSYS_02761028&REV_03\3&172e68dd&0&1B requires that the installation be continued.

I don't understand that error message at all. Can you please help me?

Have a nice day everyone.

Configuration: Windows / Chrome 73.0.3683.86

14 réponses

kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 
Hello,

Is Windows up to date?

Press Windows + R
Type --> winver and OK

What is the version?

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Human beings are at their best when things are at their worst.
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Rojo
 
Hello, thank you for your response. Yes, it is up to date except that the drivers for my device are not installing. Its version is: 1809 (operating system 17763,379).
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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 
Download and install --> 7Zip 64 bits

Download this driver --> Intel

Right-click on --> INTEL_AMT-SOL.....exe
Select --> 7Zip
Choose --> extract to "INTEL_AMT-SOL.....\"

Go to the device manager
Right-click on the device
Update driver
Browse my computer ......
Browse
Go to the unzipped driver folder --> INTEL_AMT-SOL......
Select the folder --> SOLinf
OK, next
Restart.

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Human beings are at their best when things are at their worst.
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Rojo
 
Thank you very much, it's working. When I had this problem, there was another error code oXA00F4244 "No cameras are attached." I thought that with this, this code could go away too. My camera and Lifecam VX-1000.
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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 
You're welcome.

If everything is correct, mark the issue as resolved.

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Human beings are at their best when things are at their worst.
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Rojo
 
Ok. But I still don’t have a response for the error code of the Lifecam VX-1000 camera. Its error code 0XA00F4244 “No cameras are attached.” That’s the message.
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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 
Press Windows + R
Type --> devmgmt.msc and OK.

Do you have a section --> other devices?

Do you have an alert regarding the camera?

If yes, provide the hardware ID of the device
Check this --> Find a device identification number
Post the number in your next message.

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The human being is at its best when things are at their worst.
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Rojo
 
No, it works on Facebook. If I click start then I choose the camera, it gives me error code 0XA00F4244 "it says "No cameras are attached"
No section for other devices.
I also have no alert regarding the camera.
For its number, I don't know and I don't know where to find it.
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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 
I don't have any alerts regarding the camera

So, it is indeed present in the device manager?

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Human beings are at their best when things are at their worst.
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Rojo
 
Yes, that's right, and what would your advice be, please, to solve this kind of problem?
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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 
Check if it's the antivirus that's blocking it.
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Rojo
 
I haven't installed any other antivirus on it. I only kept the one provided by Microsoft. If it's him, what should I do?
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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 
It's probably not Windows Defender that is blocking it.
For a camera issue, check here -->> HERE <<--

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The human being is at its best when things are at their worst
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billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
Hi

I have the same camera, and I tried installing it on 2 PCs with W10 but it doesn't work

The latest drivers for this camera are for W7 in 32 and 64 bits >> https://www.microsoft.com/accessories/fr-fr/d/lifecam-vx-1000

On the first PC which was originally on W7 and "migrated" to W10, the driver installs but I can't access/find the camera in the programs

On the second PC originally with W8.1 and "migrated" to W10, the driver doesn't install

I tested a lot of possibilities (compatibility mode, etc...), but nothing works

I think you're going to have to break the bank and invest in a new camera

PS: on the W7 with which I'm communicating, the camera works

@+

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Rojo
 
Sure, I understand your explanation. Thank you very much for your determination and your help.
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billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
re

Thanks, I understand your explanation well. Thank you very much for your determination and your help.

No worries about the help, we're glad to assist :)

Remember to mark your topic as resolved if you have no other problems besides the camera not working on W10 >> https://www.commentcamarche.net/infos/25917-marquer-un-fil-de-discussion-comme-etant-resolu/

Thank you

@+

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the radiation level is higher at the employment office than at Chernobyl
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