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DECT TECHYO phone screen lighting

NADINEARIBAUD -  
Hello, I just bought 3 TECHYO DECT phones, which I have installed and already configured a bit. They are working. But my big problem: the screen does not turn on, not once, even when someone calls me and I pick up the handset.... Can anyone help me? Thank you in advance for your interest in my request. @+

5 answers

  1.  baladur13 Moderator
    Hello,
    What model is this TECKYO DECT?
    You say: it doesn't turn on
    Nothing is visible on the screen?

    -- 
     It's very hard to catch a black cat in a dark room.
                                   Especially when it's not there...
    1. NADINEARIBAUD
      Hello! Thank you for your contact.
      So model 950380- TTR-1.
      I can read what's written without any problem, but... in front of a window, because there is no backlighting (backlight: that's it?) so in the evening...!!
  2. MPMP10
    Good evening,
    Page 42 of the PDF:


    https://www.electrodepot.fr/media/wysiwyg/page/sav/pdf/FR/N933932.pdf

    The enemy is stupid: he thinks we are the enemy when it is actually him!
    Pierre Desproges
    1. bo-6718
      Thank you. What worries me is that the phone I have doesn't quite have that look... is it the previous model from the brand? Are the recommendations you’re giving applicable to an older model? Talk to you later!
    2. MPMP10
      @bo-6718For that matter, it's this one (950380):
      I think so, but it's still a guess...
      With a model priced at 38 euros, you can't expect a ton of adjustments...
  3. bo-6718
    So, if there is no lighting in the room near the phone to read the black lettering on the screen? And at night, what to do when, on top of that, we have the vision of... retirees?!
    Thank you for your additional information. @+
    2. MPMP10
      Have you followed the procedures as shown in the screenshot?
  4. bo-6718
    Hello, yes, we have done the procedures. It seems that indeed, in this series, there is not the slightest background light.... (we're not talking about lighting intensity, more or less). But no light at all. In the photos of the model provided by you, all 3 devices are in "vertical position", and there is indeed the blue light behind the lettering. Our purchased model has its base in a nearly horizontal position, and the other 2 on bases are in vertical position. We will quickly think about whether we keep or pack them together.
    P.S. obviously, the price is not high enough to provide all the comfort..... Thank you for your "insight" ... and have a nice day!
    1. MPMP10
      You're welcome,
      Have a nice day.
  6. baladur13 Moderator
    I unfortunately feel that there is no special lighting on these handsets... the advertised backlighting simply makes the writing on the screens visible but nothing more.

    -- 
     Very difficult to catch a black cat in a dark room.
                         Especially when it isn't there...