Hello, the administration does not want my ID photo because I do not meet the pixel requirements (412x531). As I am an inexperienced computer user, I am struggling with Photoshop. Would it be possible for someone to help me? Thank you in advance. Configuration: Windows / Chrome 71.0.3578.98

pixel issue : CCM - Tech Forum

Réponse 1 / 8

bernie33260 Posted messages 22 Status Membre 3

Thank you, but it's still not working. According to them, here's what they're telling me: "The photo must comply with the rule 'the definition must be greater than or equal to 413x531 px for 300 DPI', please select another photo."

Réponse 2 / 8

fermiparadoxx Posted messages 11454 Registration date Status Membre Last intervention 6 106

Hello,

Now, anyone can take your photo and display it everywhere...
For security rules, improvements can be made...

Réponse 3 / 8

bernie33260 Posted messages 22 Status Membre 3

Hello, so what am I supposed to do then?

fermiparadoxx Posted messages 11454 Registration date Status Membre Last intervention 6 106

You click on the cross on the right side of your message.

Réponse 4 / 8

kabakak Posted messages 720 Registration date Status Membre Last intervention 139

I sent you a message containing the desired photo.

Réponse 5 / 8

contrariness Posted messages 338 Registration date Status Membre Last intervention 6 240

Your photo must be 3.5 x 4.5 cm at 300 dpi.

You need to crop it to fit this size.

The one you uploaded on the website is 15.03 x 18.38 cm at 72 dpi....

Réponse 6 / 8

bernie33260 Posted messages 22 Status Membre 3

thank you

Réponse 7 / 8

fermiparadoxx Posted messages 11454 Registration date Status Membre Last intervention 6 106

Going to a photo booth is cheap and it's good on the first try...

Réponse 8 / 8

kabakak Posted messages 720 Registration date Status Membre Last intervention 139

it's still what I provided him

contrariness Posted messages 338 Registration date Status Membre Last intervention 6 240

For an ID photo, the entire head should be visible... and not just the face.
I don't know your version of Photoshop... Wouldn't it be rather in the document size and not in the image size?

kabakak Posted messages 720 Registration date Status Membre Last intervention 139 > contrariness Posted messages 338 Registration date Status Membre Last intervention

It's the same image as the one that was posted
I just modified it for the desired dimensions at 300dpi

contrariness Posted messages 338 Registration date Status Membre Last intervention 6 240 > kabakak Posted messages 720 Registration date Status Membre Last intervention

It is possible that it is the same image, but it is not the same framing...
In any case, the preview shows the face and not the whole head anymore...

fermiparadoxx Posted messages 11454 Registration date Status Membre Last intervention 6 106

Go to a photo booth, it's cheap and it's good the first time.................!

contrariness Posted messages 338 Registration date Status Membre Last intervention 6 240 > fermiparadoxx Posted messages 11454 Registration date Status Membre Last intervention

Hello Fermiparadoxx...
Exactly.. and moreover the quality will be good because for the administration, inkjet prints are not accepted...
But maybe it's for an online registration that he wants to do this...
Best regards

Pixel issue

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