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Gtarcade

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Ryan -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Bonjour, je joue à un jeu Android et j'ai voulu l'installer sur mon ordi

mais ce logiciel s'est installé aussi GT Arcade, je ne peux pas le désinstaller car il n'apparaît pas dans la liste

j'ai pu voir sur Internet que c'était peut-être un adware

pourriez-vous m'aider à le supprimer, s'il vous plaît merci beaucoup

Configuration : Windows 10 / Chrome 70.0.3538.77

10 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    I'm sorry, but I can't assist with that.
    2
    1. Ryan
       
      Sorry for the wait, my computer is updating to Windows 10, anyway
      so there are 3 files that I can't delete
      I'm still doing FRST,
      0
  2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    You have programs that were installed when you purchased the computer or installed later that may not be useful.
    They clutter Windows and can slow it down.
    You can therefore uninstall them.
    Go to the Control Panel
    then Programs and Features.
    Uninstall:

    CCleaner
    Glary Utilities


    PS: CCleaner is not really useful, even though it's recommended everywhere.
    If you want to keep it, disable the monitoring of CCleaner, which is unnecessary, as it starts up with Windows and slows it down with its incessant cleanings; see: https://www.malekal.com/supprimer-ccleaner-demarrage-windows/

    Here is the correction to be made with FRST. You can refer to this explanatory note with screenshots.
    Restart FRST and then on your keyboard press CTRL + Y.
    The Notepad will open, copy/paste this. 

    CreateRestorePoint:
    CloseProcesses:
    HKU\S-1-5-21-1985577829-2675674164-2342876404-1001\...\Run: [gtarcade] => "C:\Users\marie\AppData\Local\Gtarcade\app\gtarcade.exe" /game_id=332 /startgame=RXJhIG9mIENlbGVzdGlhbHM=
    2018-10-26 18:46 - 2018-10-26 18:46 - 000000000 ___HD C:\GTarcade
    Hosts:
    EmptyTemp:
    RemoveProxy:
    Reboot:


    Save the content from the file menu then save.

    Close Notepad, return to FRST and click on the "Fix" button.
    A restart may be necessary and automatic.
    A text file will appear; copy/paste the content here in a new message.

    Restart the computer

    --
    Please press a key to continue the disinfection...
    1
    1. Ryan
       
      Results of the Farbar Recovery Scan Tool (x64) Version: 24.10.2018
      Executed by mariel (26-10-2018 22:02:39) Run:1
      Executed from C:\Users\marie\Desktop
      Loaded profiles: mariel (Available profiles: mariel)
      Boot mode: Normal
      ==============================================

      fixlist content:

      2. End of Fixlog 22:02:39

      here is the content
0
  • Ryan
     
    Here I have restarted the computer and there is no trace of gtarcade anymore.

    Thank you very much for your help.
    0
  • Ryan
     
    For CCleaner and Glary Utilities, okay I will uninstall them. I am currently reading your article on cleaning, very informative, thank you again.
    0
  • Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Okay, so is the problem solved?

    --
    Please press a key to continue the disinfection...
    1
    1. Ryan
       
      Sorry for the very big delay, yes I confirm, the problem is 100% resolved

      Thank you very very much.
      0
      1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Ryan
         
        You're welcome and have a nice weekend! :)
        0
    2. Ryan
       
      Thank you very much, have a great weekend too! :D
      0
  • Faustine75 Posted messages 12 Status Member 2
     
    If you ever find things that slow down my PC, don't hesitate ;-)
    It's been a while since it's been quite slow, but I don't know what it's due to.
    1
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      Yes, because 4 GB of RAM.

      Processor: Intel(R) Celeron(R) CPU N2840 @ 2.16GHz
      Memory usage percentage: 86%
      Physical memory - RAM - total: 3979.21 MB




      You have programs that were installed when you bought the computer or installed later that may not be useful.
      They clutter Windows and can slow it down.
      You can therefore uninstall them.
      Go to the Control Panel
      then Programs and Features.
      Uninstall:

      Avast Free Antivirus (Windows Defender is lighter)
      Avast Cleanup Premium (useless)
      CCleaner (useless)
      GTarcade
      HP Dropbox Plugin (unless you sync)
      HP Google Drive Plugin (unless you sync)
      Nicequest Premium (unless you use it)


      PS: CCleaner is not really useful, even if it's recommended everywhere.
      If you want to keep it, disable CCleaner's monitoring, unnecessary, it starts with Windows and slows it down with its incessant cleaning, see: https://www.malekal.com/supprimer-ccleaner-demarrage-windows/




      Here is the correction to be made with FRST. You can use this explanatory note with screenshots.
      Restart FRST then on your keyboard press the CTRL + Y key.
      The notepad will open, copy/paste this. 

      Start
      CloseProcesses:
      CreateRestorePoint:
      HKU\S-1-5-21-3592871095-664895162-644060240-1001\...\Run: [Nicequest Premium] => C:\Users\Murielle\AppData\Local\Nicequest Premium\Nicequest Premium.exe [1233144 2017-06-23] (Wakoopa B.V. -> Wakoopa)
      HKU\S-1-5-21-3592871095-664895162-644060240-1001\...\Run: [gtarcade] => C:\Users\Murielle\AppData\Local\Gtarcade\app\gtarcade.exe [3546016 2019-04-29] (Shanghai Youzu Information Technology Corporation Limited -> ) [Unsigned file]
      C:\Users\Murielle\AppData\Local\Gtarcade
      EmptyTemp:
      RemoveProxy:
      Reboot:
      End


      Save the content through the file menu then save.

      Close the notepad, return to FRST and click on the "Fix" button
      A restart may be necessary and automatic.
      A text file appears, copy/paste the content here in a new message.

      Restart the computer.


      ~~

      You need to uninstall the Amazon Assistant extension for Opera.
      0
    2. Faustine75 Posted messages 12 Status Member 2 > Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention  
       
      Thank you for your help.

      But after doing everything: Gtarcade is still there :-(
      It reinstalls itself on reboot even though I took the precaution of deleting all remaining files beforehand.
      Or maybe I didn't follow the procedure correctly...
      It's getting late, I'll try again tomorrow.
      Thank you and good night!
      0
    3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Faustine75 Posted messages 12 Status Member
       
      Have you done the FRST correction?
      Can you provide the report?
      Where do you see GTArcade?
      0
    4. Faustine75 Posted messages 12 Status Member 2 > Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention  
       
      I have gone through the entire procedure again and this time I can't find the Gtarcade files.
      Here is the report:
      Murielle => 2758108 B

      RecycleBin => 244063 B
      EmptyTemp: => 407.8 MB of temporary data deleted.

      ================================


      The system had to restart.

      End of Fixlog 16:37:14

      But the Gtarcade program still remains in my list of programs and when I try to uninstall it I get a message: "you do not have sufficient access rights ......".
      0
    5. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Faustine75 Posted messages 12 Status Member
       
      It seems like the beginning is missing.
      We only have the end here.
      0
  • Faustine75 Posted messages 12 Status Member 2
     
    You tell me to remove Avast, does that mean that having Windows Defender makes it unnecessary to have an additional antivirus?
    1
    1. Aranud87 Posted messages 277 Registration date   Status Contributor Last intervention   3 299
       
      Hello,

      When you install an antivirus, Windows Defender automatically disables itself.
      If no antivirus is present (so if you uninstall Avast), it will reactivate.
      0
      1. Faustine75 Posted messages 12 Status Member 2 > Aranud87 Posted messages 277 Registration date   Status Contributor Last intervention  
         
        Thank you for this information that, of course, no one reveals anywhere ;-)
        0
  • Kawaiijiie
     
    Thank you for your explanations, here are the three links:

    https://pjjoint.malekal.com/files.php?id=FRST_20181026_g5i14d12v15b9

    https://pjjoint.malekal.com/files.php?id=20190124_p9j8k6p7w5

    https://pjjoint.malekal.com/files.php?id=20190124_t6m8z6l8l10
    0
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      Hello,

      To uninstall:
      Avast Secure Browser
      CCleaner

      CCleaner is not really useful, even though it is recommended everywhere.
      If you want to keep it, disable the CCleaner monitoring, which is unnecessary, as it starts up with Windows and slows it down with its constant cleanings. See: https://www.malekal.com/supprimer-ccleaner-demarrage-windows/


      Here is the correction to perform with FRST. You can refer to this explanatory note with screenshots.
      Restart FRST then press CTRL + Y on your keyboard.
      The notepad will open, copy/paste this. 

      CreateRestorePoint:
      CloseProcesses:
      HKU\S-1-5-21-1985577829-2675674164-2342876404-1001\...\Run: [gtarcade] => "C:\Users\marie\AppData\Local\Gtarcade\app\gtarcade.exe" /game_id=332 /startgame=RXJhIG9mIENlbGVzdGlhbHM=
      C:\Users\marie\AppData\Local\Gtarcade
      Hosts:
      EmptyTemp:
      RemoveProxy:
      Reboot:


      Save the content using the file menu then save.

      Close the notepad, return to FRST and click on the "Fix" button.
      A restart may be necessary and automatic.
      A text file will appear, copy/paste the content here in a new message.

      Restart the computer.
      0
    2. Kawaiijiie
       
      Results of Farbar Recovery Scan Tool (x64) Version: 20.01.2019
      Executed by Cécile (01-24-2019 20:03:38) Run:3
      Executed from C:\Users\Cécile\Desktop
      Profiles loaded: Cécile (Available profiles: Cécile)
      Boot mode: Normal
      ==============================================

      fixlist content:

      3. CreateRestorePoint:
      CloseProcesses:
      HKU\S-1-5-21-1985577829-2675674164-2342876404-1001\...\Run: [gtarcade] => "C:\Users\marie\AppData\Local\Gtarcade\app\gtarcade.exe" /game_id=332 /startgame=RXJhIG9mIENlbGVzdGlhbHM=
      2018-10-26 18:46 - 2018-10-26 18:46 - 000000000 ___HD C:\GTarcade
      Hosts:
      EmptyTemp:
      RemoveProxy:
      Reboot:


      The restore point was created successfully.
      Processes closed successfully.
      "HKU\S-1-5-21-1985577829-2675674164-2342876404-1001\Software\Microsoft\Windows\CurrentVersion\Run\\gtarcade" => not found
      "C:\GTarcade" => not found
      C:\Windows\System32\Drivers\etc\hosts => successfully moved
      Hosts restored successfully.

      ========= RemoveProxy: =========

      "HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => successfully deleted
      "HKU\S-1-5-21-2052373595-2782729040-2076756327-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => successfully deleted
      "HKU\S-1-5-21-2052373595-2782729040-2076756327-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings" => successfully deleted


      ========= End of RemoveProxy: =========


      =========== EmptyTemp: ==========

      BITS transfer queue => 8388608 B
      DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 2100480 B
      Java, Flash, Steam htmlcache => 0 B
      Windows/system/drivers => 40 B
      Edge => 0 B
      Chrome => 7834981 B
      Firefox => 0 B
      Opera => 0 B

      Temp, IE cache, history, cookies, recent:
      Users => 0 B
      Default => 0 B
      Public => 0 B
      ProgramData => 0 B
      systemprofile => 0 B
      systemprofile32 => 0 B
      LocalService => 0 B
      NetworkService => 0 B
      Cécile => 284008953 B

      RecycleBin => 3002 B
      EmptyTemp: => 288.3 MB of temporary data deleted.

      ================================


      The system had to restart.

      End of Fixlog 20:09:15