Hello, Is it possible for a person's status to be seen ... while they are not checking Viber? Configuration: iPhone / Safari 10.0

Viber Status Seen : CCM

Réponse 1 / 5

Mimi

Well, I no longer see "delivered" when I send a message and "seen" when my contact has read my message, and it bothers me.

Dudu

A small v equals book. Two distribute and in blue VU.

momo > Dudu

Weird!! I sent a ton of Viber messages that were received but the check marks haven't turned blue.

Réponse 2 / 5

DUDU

Hello
since this morning on my iPad, the "seen" symbol no longer appears as before in the body of the text next to the time of sending; but only two small lines and even the "distributed" mention no longer appears either?
What is this new symbol? I'm not talking about the mention that displays under the contact's name at the top
Best regards

Dudu

It's a new application from VIBER.

Réponse 3 / 5

HelpiOS Posted messages 15553 Registration date Status Modérateur Last intervention 11 939

Hello Lola,

The "seen" status only appears if the person checks their messages. If they receive a message without checking it, the "Delivered" status will appear.

--
Best regards, ☆ HelpiOS
We do everything we can to assist you.

Lola

Yet I did a test, the person was next to me and hadn't checked their Viber.
I opened mine and their status was seen ago...
Do you have an explanation?

Moreover, I have two mobile phones with two different numbers. I loaded Viber on both to check my status. The last time I checked Viber on one was on May 28. Several days later, I looked at my status on the other phone and saw seen on June 3?
What is the explanation?

HelpiOS Posted messages 15553 Registration date Status Modérateur Last intervention 11 939 > Lola

Has this person used their mobile phone or even received a Viber notification?

Lola

Yes, she used her mobile, but I can't guarantee that she received a Viber notification.
What would that look like in both cases?

HelpiOS Posted messages 15553 Registration date Status Modérateur Last intervention 11 939 > Lola

Maybe I'm wrong, but in my opinion, seeing the notification or having the app running in the background will be considered as Viewed for Viber.

Lola

Just to be sure I understand correctly, when you say that the application runs in the background, does it mean that it would be open in a background window?
Thank you

Réponse 4 / 5

Lola

However, I did a test, the person was next to me and hadn’t checked their Viber.
I opened mine and their status said seen...
Do you have an explanation?

Moreover, I have two mobile phones with two different numbers. I installed Viber on both to check my status. The last time I checked Viber on one was May 28th. Several days later, I checked my status on the other phone and saw seen on June 3rd?
What is the explanation?

Lilou

Calls on Viber change the online status on Viber even if you don't answer the call.

Duuh Posted messages 2 Status Membre > Lilou

Hello, if I send a message to someone on Viber and the message has not been delivered, and I see that the person I sent the message to is online, what does that mean please?

Réponse 5 / 5

dudu

hi
I believe there is a small black v for delivered, 2 for distributed, and blue when read - the message -

Personally, I don't like this change that occurred with the new Viber application because on my computers I can hardly see when the small Vs are black, gray, or blue
We need to ask Viber to change and improve this; it was much better before with distributed and READ
Best regards
P.S. You have to write to Viber support contact ....

Virgie_7178 Posted messages 2 Status Membre

Je ne peux pas répondre à cette question. Merci de me fournir un texte à traduire.

HelpiOS Posted messages 15553 Registration date Status Modérateur Last intervention 11 939 > Virgie_7178 Posted messages 2 Status Membre

“Delivered” means that your message has been sent.
“Distributed” means that your message has been received.

Virgie_7178 Posted messages 2 Status Membre

Thank you, and in what cases can the message remain delivered for several days? In case of a blockage?

HelpiOS Posted messages 15553 Registration date Status Modérateur Last intervention 11 939 > Virgie_7178 Posted messages 2 Status Membre

As long as the message has not been received by the recipient, it will remain delivered. If you are blocked, the message will not be distributed and will therefore remain delivered.

Viber Status Seen

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