Unknown charge

MamieJaja -  
 Loup -
Hello,

I have been charged €49.99 on my Banque Casino by IRELAND FINDMYORDER.COM. I did not order anything and did not provide my credit card number. How could this happen and how can I get a refund? I do not understand this hacking; what did I do?
Thank you in advance and best regards

Configuration: Windows / Firefox 59.0

2 réponses

Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   6 568
 
Hello

It's best to question your bank...

This amount (but it needs to be verified) looks like the "subscriptions" to so-called services that are added when purchasing products from various companies... This happens when the buyer forgets to uncheck the box allowing the subscription to this service...

See you later

My mission is to kill time and hers is to kill me in turn.
We are quite comfortable among assassins (E. Cioran)
1
Loup
 

Hello, I am also a victim of withdrawals from my account twice already for 49.94 euros from "Bourguignonne d'informatique", it's theft. How can I stop all these withdrawals?

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louisou17 Posted messages 714 Registration date   Status Membre Last intervention   391
 
Hello, this may be an automatic renewal, for example an antivirus or something else.
https://www.pourquoimabanque.fr/paiement-findmyorder/
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