New card not working

BRESSON -

Hello, I have received the new card for the price of 15 euros, but the chip does not look like the old one, it's much smaller and square
and it doesn't work, I don't have a channel, the screen says no access to this program
What should I do?

Configuration: Windows / Edge 16.16299

4 answers

Answer 1 / 4 - Best answer
The best answer is the one that has been validated by our teams.
fermiparadoxx
Hello,

Which card? What are you talking about...?

12
1. BRESSON
  
  from the TNT SAT card
  The previous card was marked FRANSAT and the chips look different....
  what is the forum
  
  0
Answer 2 / 4
marcmarais Moderator
Hello,

I think this is a satellite access card for TNT SAT decoders.
I have modified the forum accordingly.

6
1. BRESSON
  
  What is the forum?
  
  0
Answer 3 / 4
BRESSON
from the card that I need to put in the decoder

2
Answer 4 / 4
Andy31200 Moderator
Let's start over, do you have a "Fransat" or TNT SAT decoder? It's written on it
And you're on the forum, but you must have posted in a different section and friend marcmarais redirected it here, to the video/TV > satellite section
If your decoder is Fransat, it is completely logical that a TNT SAT card doesn't work, they are two totally different and incompatible things.

I call a spade a spade *
*in French in the text

1
1. BRESSON
  
  Ok, I have to send it back to them, not easy, thank you for your reply.
  
  0
2. Andy31200 Moderator
  
  But you're welcome, and feel free to come back and give news; you will therefore have to order a card from Fransat.
  
  0
3. PTVC
  
  If your Fransat card is from the PC5 – PC 6 generation (mentioned above the card's serial number), it is either a software version update issue for the card or a problem with your Fransat card for satellite reception on Atlantic-bird.
  
  To proceed with the update:
  
  A.- Tune to channel 999, Fransat Customer Service, you should see the test screen.
  Stay on Fransat Customer Service channel for 1 to 3 hours or until the test screen disappears.
  Return to a Fransat channel.
  If you still cannot access the channels, remove the card, turn off the receiver before restarting it, and reinsert the card to complete the update.
  
  B.- If the test screen is still visible, leave the decoder on "usually 999" for 1 day, then turn off and turn it back on.
  
  C.- For Aston decoders, if it still doesn't work, please reformat your decoder quickly by pressing menu 9872.
  
  The decoder will reset, follow the on-screen instructions, and then repeat part B.-
  
  Please indicate the make and model of your decoder if it still doesn't work.
  
  Best regards www.ptvc.ch
  
  0
4. BRESSON
  
  there is no generation number on my old card, the new one does
  I WILL TRY TO SEND EVERYTHING BACK
  I’ll keep you updated
  THANK YOU
  
  0
5. BRESSON
  
  THANK YOU FOR YOUR ADVICE? I FINALLY MANAGED TO REACH FRANSAT? BUT I HAD TO PAY ANOTHER 20 EUROS, THEY TOLD ME TO GET REIMBURSED BY TNTSAT
  WHO HUNG UP ON ME!!
  
  0

New card not working

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