Malwarebytes version 3.2.2.2029

Solved
Penndu Posted messages 216 Registration date   Status Membre Last intervention   -  
 Anonymous user -
Hello,

Since I switched to this free version of Malwarebytes, I have "Malwarebytes Tray Application" running all the time. Is that normal, does it not harm the performance of the PC?

Thank you in advance.

14 réponses

MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860
 
Hello,
Just to be sure, did you originally want to use only the free version (so without real-time protection) or not?
If yes, you need to uncheck a box during the installation to avoid ending up with the trial version of Malwarebytes Professional.

Thank you for your response...
2
Anonymous user
 
You're taking the words out of my mouth.
0
Anonymous user
 
Hello,

Yes, it's normal, Malwarebytes runs many security devices in the background, including the Malwarebytes Tray Application. However, Malwarebytes does indeed slow down PC performance, but it does not make it unusable either. The background tools of Malwarebytes shouldn't cause any issues.

Hope this helps,

-Kragenskul
1
Penndu Posted messages 216 Registration date   Status Membre Last intervention   9
 
Hello and thank you for the reply,

Is it possible to temporarily disable Malwarebytes?
I have an issue with updating installations (mentioned on this forum) and I was wondering if Malwarebytes might be the culprit.
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Anonymous user
 
Hello,

Is it the free trial of the Premium version of Malwarebytes or the free version of Malwarebytes?

Best regards

-Kragenskul
1
Penndu Posted messages 216 Registration date   Status Membre Last intervention   9
 
This is the free version.
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860 > Penndu Posted messages 216 Registration date   Status Membre Last intervention  
 
So it would have been necessary to uncheck the box...
0
Anonymous user
 
Hello,

I don't think it's Malwarebytes that's causing it... The free trial version can, however, generate false positives. I've never heard of such interruptions with the free version... Maybe Malwarebytes is just slowing it down? If the problem persists, unfortunately, I don't think I'll be able to help...
Best regards,

-Kragenskul
0
MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860
 
It's possible that the slowdown is related to the fact that you now have two real-time protections, which is not good...

So which Windows do you have?
Is Windows Defender activated for real-time protection (or maybe another antivirus)?

Thank you for answering, please...
0
Anonymous user
 
Maybe indeed... But Windows' real-time protection is light so it would surprise me... After that, if it's Windows 10, we can adjust that. I hadn't thought about an antivirus, you were right to mention it (;
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Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   6 568
 
Hello

By the way...

It is possible to revert (during the trial) to the basic version by disabling the premium offer

"Note: Malwarebytes Anti-Malware is completely free, but the Premium version (not essential for the software's effectiveness) is automatically activated and available for 14 days. To return to the free version, go to "Settings" > "My Account" tab and click at the bottom on "Deactivate Premium trial"."

(source: excerpt from the MBAM download page in the CCM software library)

@+

--
My mission is to kill time and his is to kill me in turn.
We are very much at ease among assassins (E.Cioran)
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Anonymous user
 
Well done!
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Penndu Posted messages 216 Registration date   Status Membre Last intervention   9
 
This is indeed the free version; I was careful during the installation. I have Windows 7, free Avast, and Windows Defender disabled.
It's not so much the slight slowdown of the PC that's the problem, but the fact that two cumulative monthly quality updates refuse to install.
0
Anonymous user
 
Ah! So, for me, Malwarebytes is not the cause of this problem. There are a huge number of possibilities regarding this issue, it's hard to know the cause...
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860
 
No, that's not right; you need only one real-time protection. At some point, you will end up with a Windows that is stuck on startup, and that's unavoidable...
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Penndu Posted messages 216 Registration date   Status Membre Last intervention   9 > MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention  
 
If I understand correctly, I have two real-time protections, Windows and Avast?
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Anonymous user > MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention  
 
Hum... The free version of MBAM does not have real-time protection, Avast does. It seems to me that Windows 7 does not have real-time protection (but I'm not sure)... So what is the second real-time protection?
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860 > Penndu Posted messages 216 Registration date   Status Membre Last intervention  
 
" Windows Defender disabled. " .
No, it's Malwarebytes and Avast rather..
0
Anonymous user
 
I forgot an important point, which products do not want to install?
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Penndu Posted messages 216 Registration date   Status Membre Last intervention   9
 
The "monthly cumulative quality updates for Windows 7 for x64-based systems" KB4038777 and KB4041681.
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Anonymous user > Penndu Posted messages 216 Registration date   Status Membre Last intervention  
 
Weird this problem... Does restarting the PC not resolve this issue?
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Penndu Posted messages 216 Registration date   Status Membre Last intervention   9 > Anonymous user
 
Oh no, I've been looking for an explanation/solution for a while now.
Here’s what I’ve tried so far:
- sfc repair: no integrity violations
- downloading the 2 updates from www.catalog.update.microsoft: installation failed
- Windows Update Troubleshooter: 2 errors found "the service registry is missing or damaged" and "Windows Update error 0x8024402C(2017-10-21-T-07_34_07)". Fixed according to the report.

That said, my PC is still running, there are no apparent problems, but I like to understand when things go wrong, and in computing that’s not easy...
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Anonymous user > Penndu Posted messages 216 Registration date   Status Membre Last intervention  
 
Well, I'll be... Quite the problem!
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860
 
They are here (try to do them via the links):
http://download.windowsupdate.com/d/msdownload/update/software/secu/2017/08/windows6.1-kb4038777-x64_193d527f3487640fc18f1f596c0434e64cd20c51.msu

http://download.windowsupdate.com/c/msdownload/update/software/secu/2017/09/windows6.1-kb4041681-x64_6d9242a96d4f1bbea20b8d05ee07db2b91654d72.msu
Thank you for responding please ...

You need to update the Windows Update agent:
http://download.windowsupdate.com/windowsupdate/redist/standalone/7.6.7600.320/WindowsUpdateAgent-7.6-x64.exe
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Penndu Posted messages 216 Registration date   Status Membre Last intervention   9
 
I just updated the agent and... it doesn't work. Those damn updates refuse to install. I might ask Mr. Windows what he thinks about it...
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860 > Penndu Posted messages 216 Registration date   Status Membre Last intervention  
 
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Penndu Posted messages 216 Registration date   Status Membre Last intervention   9 > MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention  
 
Alright, thank you, that's quite a tedious operation!
I’ll look into that...
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860 > Penndu Posted messages 216 Registration date   Status Membre Last intervention  
 
No need to do the tedious automatic command here:
https://1fichier.com/?y0xv0y5c2r (it comes from my PC).

To download, see at the bottom of the page...
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gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention   4 701 > MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention  
 
Good evening MPMP10, just to let you know, I just reinstalled Malwarebytes to check on the protection.
And it blocks access to the webpage at your link, so if Penndu doesn't change the exceptions, they won't have access.
Maybe uninstall Malwarebytes, just to avoid any hassle during your operations.

No problem with your link, once Malwarebytes is uninstalled (with Revo Uninstaller).

Good luck.
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gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention   4 701
 
Hello everyone!

Just for the history of Malwarebytes Free.

Real-time protections are available for 14 days and can all be disabled from the settings, protection tab (if I remember correctly).

https://www.malwarebytes.com/mwb-download/



After finding a solution, please remember to mark it as SOLVED.        
Also, giving feedback is always nice for those who helped you THANK YOU!!! :-)
0
Anonymous user
 
Thank you, but Xileh had already informed us^^ But that's nice of you!
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gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention   4 701 > Anonymous user
 
It seems to me that he spoke about "Deactivate the Premium trial"

"To return to the free version, go to 'Settings' > 'My Account' tab and click at the bottom on 'Deactivate the Premium trial.'"

But this is in case he started a trial version.

---------------
My comments are for the free version, and this is to manage the real-time protection that is also offered for 14 days.

In the protection tab.

;-)
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Penndu Posted messages 216 Registration date   Status Membre Last intervention   9
 
Thank you.
0
Anonymous user
 
Oh yes, indeed! Thank you (;
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860
 
I am talking about this version:

--
Thank you for responding please ...
0
Anonymous user
 
It seems to me that it was an older version of MBAM, wasn't it? If that's the case, updates against new malwares are not installed, so perhaps MBAM will no longer provide good protection...
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860 > Anonymous user
 
Yes, it's an old version (as explained above) version 1.75.0.1300.
For your information, I currently have it on my PC and the updates are working...
As for protection, I am on the free version without real-time protection, I only use the scanning part to search for any infections present on the PC...
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Anonymous user > MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention  
 
Oh? Clever!
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gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention   4 701
 
Penndu, have you tried the solution given by MPMP10?

Here: https://forums.commentcamarche.net/forum/affich-34962911-malwarebytes-version-3-2-2-2029#35

(I took the liberty of bringing it back from the comments in case you hadn't seen it)

And if that doesn't work, and you think your updates haven't been happening since you got Malwarebytes,
I advise you to uninstall it using this software
(you can always reinstall it later if you wish)
https://www.commentcamarche.net/telecharger/utilitaires/19405-revo-uninstaller/
And try the updates again.

--
After finding a solution, please remember to mark it as RESOLVED. 
Also, providing feedback from your side is always nice for those who helped you THANK YOU!!! :-)
0
gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention   4 701
 
And personally, I prefer AdwCleaner
https://www.commentcamarche.net/telecharger/securite/2759-adwcleaner/

Quicker and simpler, and the same company now.
Malwarebytes has never found anything more than AdwCleaner for me.
And no issues with AdwCleaner.
It doesn't have real-time protection, I scan from time to time.
(which is the same after 14 days for Malwarebytes.)
And no pop-ups to upgrade to a paid version and other messages of that kind.

After finding a solution, remember to mark it as RESOLVED. 
Also, giving feedback from your side is always nice towards those who have helped you THANK YOU!!! :-)
0
Anonymous user
 
I'm not sure I understand correctly... Are you saying that Adwcleaner is an alternative to MBAM?
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MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention   18 860 > Anonymous user
 
These two software programs have nothing in common; they are not comparable...
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gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention   4 701 > MPMP10 Posted messages 47055 Registration date   Status Membre Last intervention  
 
Originally, they have two different uses, but let's say that since Malwarebytes acquired the French Adwcleaner, I have the impression that their virus database might be common.

Why I suspect this:
After each scan done with one and then the other (scan just after with the second), neither of them found more than the other.
(Well... my PC is pretty clean; we'll see by comparing the scan result on a heavily infected PC)

This raises a question...
Because one claims to deal with malware and the other with adware, but both also say they perform a “cleanup of potentially unwanted software.”
Who knows what they mean by that term.

This is just a theory... Alternatives, I don’t know, just doubts based on what I could infer.
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gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention   4 701 > gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention  
 
In any case, these types of software should be used during infections to simply identify them.
Removal should only be done if you know what you're doing.
It's better to seek advice before removal.

Sometimes it removes the visible part of the iceberg but not the submerged part, which can complicate disinfection.
Or you may never realize that the infection is still present.

Check out these tips:
https://www.malekal.com/adwcleaner-zhpcleaner-mauvaises-habitudes/
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Anonymous user > gugu01 Posted messages 15669 Registration date   Status Contributeur Last intervention  
 
In order to convince some friends, I had already conducted tests on MBAM and Adwcleaner... Adwcleaner did NOT detect the majority of the malware, while MBAM detected everything.... Adwcleaner is therefore not designed to ensure detection and removal of malware, I am convinced of that (You can test it yourself if you want to verify this). In short, for me, Adwcleaner = Detection of adware, detection of A PART of potentially unwanted programs (and remnants of potentially unwanted programs), and possibly bad extensions. MBAM = Detection of malware, a tiny part of viruses, and a large part of detection of potentially unwanted programs, as well as their remnants.

Sincerely,


-Kragenskul
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Penndu Posted messages 216 Registration date   Status Membre Last intervention   9
 
Hello everyone,

First of all, thank you for your help.

- I uninstalled Malwarebytes Free: update installation failed. So it's not him who is blocking.

- As for the manual reset, I will first back up my personal data and get "coached" by someone more expert than me.

- I couldn't download the 1.fichier.com link provided by MPMP10 on 10/29. I have the homepage but no download. Is it really "access the download" that I need to click? Should the 2 boxes above be checked? And what exactly is this file? Free?

I will keep you updated as soon as possible.

Best regards.
0
Anonymous user
 
I also thought that MBAM wasn't the cause of this inconvenience... As for the file, I'll take a look.
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Anonymous user > Anonymous user
 
The files are available without any issues... So the problem doesn't come from there...
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