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Netflix download error

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maureenanimal Posted messages 14 Status Member -  
 Brindille -
Hello!
I have a problem... When I try to download episodes on Netflix, it tells me that I have too many episodes downloaded on other devices; however, I don't have any because I checked all my devices and everything has been deleted, so I don't understand why I'm still unable to download episodes. I uninstalled and reinstalled Netflix just in case, but there has been no change...
Please help me!

1 answer

  1.
    Raymond PENTIER Posted messages 58213 Registration date   Status Contributor Last intervention   17 482
     
    You've deleted them, but they're still in your machine's history!

    --
    Retirement is great! Especially in the Caribbean... :-)
    Raymond (INSA, AFPA, CF/R)
    100
    1. maureenanimal Posted messages 14 Status Member 2
       
      I went to the history and I've already almost erased everything without result...
      1
    2. LybbyB
       
      It is possible to delete downloads directly in Netflix. To do this, go to "My Account," then "Manage Download Devices," and remove the desired device.
      13