My printer won't print in black anymore!!!

mariemax -  
 mariemax -
Hello,
I have an HP Deskjet 3070A printer, and I'm experiencing a problem. The prints are no longer coming out in black. The ink level is at maximum, I have no issues with the other colors, and the black cartridge is properly installed. I don't understand what's happening; it was working and then just stopped all of a sudden.
Does anyone have any ideas to help me out? It's really frustrating...
Thanks in advance.
Marie

Configuration: Windows / Firefox 50.0

3 answers

  1. mariemax
     
    I bought a new black cartridge, I replaced it and still no black ink when printing!!!
    Does anyone have another idea???
    Thanks in advance
    7