Sxstrace.exe.???

yanisde Posted messages 6 Status Membre -  
 hatoucha -
Hello,
I would like to know why Google Chrome hasn't been working for a week...
When I try to open (Google Chrome), I get this message:
The application failed to start because its side-by-side configuration is incorrect. For more information, check the application event log or use the command-line tool sxstrace.exe.
I hope you can help me.
Thanks in advance :)

2 réponses

Dori@n Posted messages 4651 Status Contributeur 1 635
 
Hello,

Either you create a new profile:

=> https://support.google.com/chrome/answer/3296214?hl=fr&visit_id=637167028118142551-3190393048&rd=1

Or you do this:

Close
Google Chrome.
On your desktop, right-click on the Chrome shortcut and choose "Open file location"
Rename the chrome file to chrome32.
Restart Chrome with the shortcut on your desktop

--
Sincerely - Dori@n
The courage of the drop of water is that it dares to fall in the desert.
15
yanisde Posted messages 6 Status Membre 1
 
Hello,
You say to close Google Chrome ... But I can't open it (Google Chrome)
Then I renamed it as you said but this still doesn't work!
And I can't create another account because I use it for school :/
Best regards
0
hatoucha
 

Thanks for the tip on renaming the shortcut, it works

0