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Sxstrace.exe.???

yanisde Posted messages 6 Status Member -  
 hatoucha -
Hello,
I would like to know why Google Chrome hasn't been working for a week...
When I try to open (Google Chrome), I get this message:
The application failed to start because its side-by-side configuration is incorrect. For more information, check the application event log or use the command-line tool sxstrace.exe.
I hope you can help me.
Thanks in advance :)

2 answers

  1.
    Dori@n Posted messages 4651 Status Contributor 1 635
     
    Hello,

    Either you create a new profile:

    => https://support.google.com/chrome/answer/3296214?hl=fr&visit_id=637167028118142551-3190393048&rd=1

    Or you do this:

    Close     Google Chrome.
    On your desktop, right-click on the Chrome shortcut and choose "Open file location"
    Rename the chrome file to chrome32.
    Restart Chrome with the shortcut on your desktop

    --
    Sincerely - Dori@n
    The courage of the drop of water is that it dares to fall in the desert.
    15
    1. yanisde Posted messages 6 Status Member 1
       
      Hello,
      You say to close Google Chrome ... But I can't open it (Google Chrome)
      Then I renamed it as you said but this still doesn't work!
      And I can't create another account because I use it for school :/
      Best regards
      0
    2. hatoucha
       

      Thanks for the tip on renaming the shortcut, it works

      0