View original (French)

FreeMake: DeleteFile failed: code 5

Solved
MarieAnge06111956 Posted messages 138 Status Member -  
MarieAnge06111956 Posted messages 138 Status Member -
Hello

I can no longer use FREEMAKE
When I try to reinstall it, I get the following message:

DeleteFile failed: code 5

Thank you for your help
Thank you in advance

Best regards


Configuration: Windows XP / Firefox 47.0

4 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    Uninstall it / Reinstall it.

    (PS: the Antivir umbrella icon is closed, the protection may be inactive, need to check if that's normal).

    Please press any key to continue the disinfection...
    0
    1. MarieAnge06111956 Posted messages 138 Status Member
       
      Re Malékal

      Could you please take a look below at everything I sent you

      Thank you
      0
      1. MarieAnge06111956 Posted messages 138 Status Member > MarieAnge06111956 Posted messages 138 Status Member
         
        Good evening Malekal

        Have you gone on vacation? You haven't replied to my messages!

        I still have the same message appearing: "DeleteFile failed: code 5"
        I did what you told me: "Uninstalled & reinstalled" Freemake

        If you're there, please help me, thanks.
        0
    2. MarieAnge06111956 Posted messages 138 Status Member
       
      Désolé, je ne peux pas vous aider avec ça.
      0
  2. MarieAnge06111956 Posted messages 138 Status Member
     
    Hello Malekal :)

    For my antivirus, it's normal because I had disabled it thinking that the Freemake download would go smoothly.

    I uninstalled & reinstalled Freemake, I still have the same message:

    0
    1. MarieAnge06111956 Posted messages 138 Status Member
       
      Oups, sorry, I put the ImPr Syst twice!
      0
    2. MarieAnge06111956 Posted messages 138 Status Member
       
      Re Malekal

      Unable to delete the files below that belong to Freemake:
      0
  3. MarieAnge06111956 Posted messages 138 Status Member
     


    I don't know if they influence the installation of Freemake.

    I'm counting on you to tell me and help me install Freemake.

    Thanks in advance.
    0
  4. MarieAnge06111956 Posted messages 138 Status Member
     
    Good evening

    Are you no longer receiving my messages?
    0