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Issue with a Philips D455 handset

cemarie Posted messages 3 Registration date   Status Member Last intervention   -  
cemarie Posted messages 3 Registration date   Status Member Last intervention   -
Hello,
I just bought (and gifted...) a Philips D 455 phone.

The phone's screen remains black and only lights up briefly when I remove and then replace the batteries in the handset... no access to any buttons, what should I do?

Configuration: Windows XP / Firefox 41.0

2 answers

Answer 1 / 2
tsuyo21 Posted messages 6766 Status Member 476
 
Have you read the manual?

The battery must be discharged.
Plug the base into the outlet. Place the handset on it, making sure it is properly in place.

Wait 12 hours (normally 24)

And normally you will then be able to turn it on.

If it doesn't work, you can return the product or contact customer service for a return.

--
¤¤¤ A little thank you doesn't cost anything but means a lot! <(^^,)> ¤¤¤
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cemarie Posted messages 3 Registration date   Status Member Last intervention  
 
Good evening and thank you for your response, I will recharge for 24 hours.
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Answer 2 / 2
baladur13 Posted messages 47296 Registration date   Status Moderator Last intervention   14 382
 
Hello
The reference D455 is incomplete
D4550B/12 - D4551B/FR - D4551B/FT - D4551DG/FR - D4552B/FR - D4552B/FT - D4552DG/FR or D4553B/FR
Which one is yours?
Are you sure the batteries are installed correctly? Are they fully charged?
Excerpt from a D455 manual 


 It's very hard to catch a black cat in a dark room.
 Especially when it isn't there...
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cemarie Posted messages 3 Registration date   Status Member Last intervention  
 
Good evening baladur13
yes yes, the batteries are in the right direction, no worries on that front!!
the device is a d4551b/f
for charging, I will put it back on charge for 24 hours. Let's see! Thank you for your response.
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