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SIM card not detected, what to do?

rachel -  
Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   -
Hello, I just turned my phone back on because I had no battery!
And now it says insert SIM card, even though it’s already in there. What should I do? I’m lost and my network is fully down, please help me!

Configuration: Windows 8 / Chrome 40.0.2214.115

1 answer

  1.
    Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895
     
    Hi,

    Turn off the smartphone, then remove the battery and the SIM card.
    Press and hold the power button for 30 seconds, then reinsert the battery and the SIM card.
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