Downloadhelper icon always grey

bilimbi Posted messages 2 Status Member -  
exla Posted messages 22532 Status Contributor -
I installed DownloadHelper a while ago and I often used it to download videos from YouTube, but right now the buttons remain inactive even for videos that I was able to download before. What should I do?
Thank you for helping me solve this problem!

1 answer

  1. exla Posted messages 22532 Status Contributor 3 600
     
    Good evening,

    try to update it.

    https://addons.mozilla.org/fr/firefox/addon/video-downloadhelper/

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    Best regards, exla
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    1. bilimbi Posted messages 2 Status Member
       
      Thank you for the reply, I tried to download again but the icon remains inactive, do I need to uninstall downloadhelper (how?) and reinstall it?
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