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Order Confirmation

Wiara Posted messages 2 Status Membre -  
 elodie -
Hello,

I can't validate my order on the showroomprivé website.
The following message appears every time I try to validate: "Please select a delivery method"?
What can I do? Send my order by mail?

Thank you in advance for your help.

7 réponses

Réponse 1 / 7
Maud
 
I have the same problem, I did it again and checked it ten times, when it comes to choosing the delivery option, nothing happens. I can't access the payment. Is it a bug? Or more insidiously, since I only ordered one item for €17, a deliberate impossibility...
52
Réponse 2 / 7
Wiara Posted messages 2 Status Membre 11
 
Hello,

Thank you for your help. I just confirmed my order but was unable to use my promo code. I don't know how many times I've tried again, to no avail...
11
Réponse 3 / 7
drolas
 
I had the same problem, it wouldn't accept the first name in the shipping address, I entered the last name twice and the address was validated and I was able to place the order.
4
Réponse 4 / 7
nadellen Posted messages 11941 Registration date   Status Membre Last intervention   7 351
 
Hello
go back to the order page and check your desired delivery option, you must have forgotten to select something: home delivery yes, but standard or express delivery? Or to choose which parcel collection point
I don't know, but the issue is here, at this step.
0
Lebosh Posted messages 1 Status Membre
 
Hello, I'm encountering the same problem, and I tried to do as you recommended but it only offers the option to subscribe to the "infinity" delivery for 20 euros, which I won't do, but it still doesn't go through... the order shows the same message, even though everything is correct????
0
Réponse 5 / 7
nadellen Posted messages 11941 Registration date   Status Membre Last intervention   7 351
 
re
it might be precisely this code that was the issue, deadline completed, or I don’t know what,
in any case good receipt of your order; best regards
0
Réponse 6 / 7
elodie
 
Hello,
I can't place an order since there's no promo code, is that normal?
I press the order button but nothing happens..
0
Réponse 7 / 7
elodie
 
Well, I don't have a promo code, and I feel like it's mandatory.
0