problem with GPS alert 200

Question

I have a small problem with my GPS alert 200. I downloaded the update software from the website (gpsprevent.com) and when I connect my device to the USB port for the update, it indicates: one of the devices connected to this computer has malfunctioned and Windows does not recognize it.

dada · Accepted Answer

Your device has entered safe mode.      You need to reset your device by following the procedure below:    Installation of G200 software V1.2    Go to the gpsprevent.com website to download the latest version of the software: G200 V1.2   If your GPS is frozen and you can no longer do anything, don't panic, and follow the procedure below:  Install the software from the website. Once the software is installed, follow the procedure below:  1- Connect the USB cable to your PC (do not connect the cable to the G200)  2- Launch the G200 V1.2 software  3- Click on the "reset" tab  4- Click on the "Reset" button and wait for several seconds until the file loads  5- Connect the USB cable to the G200 while pressing the "Volume down" button (you must keep the button pressed)  6- Wait for about 12 seconds. Once the progress bar appears, release the "Volume down" button  7- Wait until a message appears, indicating that the update is complete  8- Close the software and disconnect your G200

Tit3uf · Answer

Hello, I also had a problem with a previous version. If you want to discuss it, I'll leave my email on MSN: tit3uf@hotmail.fr. Otherwise, your problem is probably due to XP causing conflicts.

coaxial · Answer

Hello   I am also facing connectivity issues with this product.   Has anyone had any information on the driver problems with this G200 device from alerteGPS of GPSprevent?  Apparently, I can't find anything on their website.

coaxial · Answer

Hello again    I think I found it:  You need to rename your comX port which changed to another com port number on the second connection, because on the first connection the download worked  Actually, I had the same problem, on the first connection (com port 3), I downloaded the update, then I got stuck because the port was renamed to 4; why? I don’t understand.  So I renamed com port 4 to com port 3, and it works every time for now, let's hope it lasts, I did 4 or 5 attempts and each time it connects.    So the procedure to rename port 10 to 9:  right-click on "My Computer"  click on "Manage"  click on "Device Manager"  click on + (com ports) locate the prolific port, then right-click on USB prolific (com10)  properties  port settings  advanced  then in the ports window look for port X, it is probably marked as occupied, logically since it is the one the device wants, so click on it to replace and click OK    Actually, it's a conflict that occurs during the second connection on certain PCs very probably.  I just changed the port number and it works anyway. I just gave it back the 4 and it works too. with com29 etc.. etc..    So I think you should start by renaming port X. This procedure will only work once you have identified the first com port number that the PC originally assigned to the prolific ISB, otherwise try some guesswork, in any case, it’s probably one of the "in use" com ports that the G200 is connected to; to identify it simply do some disconnections and reconnections of the G200 while having a minimum of devices connected to the PC, like printers etc... while you identify it.       See you soon, best regards.

Maumau · Answer

I have the same problem with my G200 not being recognized by Windows XP, showing "device not connected." Have you solved the issue? Thank you for your response. Maumau

titou87 · Answer

My update is done, but my G200 is stuck on the number 730 and doesn't show anything else.  See you soon

Gianco · Answer

My G200 only indicates 235, but it suggests I buckle up! What should I do? I hope it's not broken!

melanie77000 · Answer

Hello, I have a G200 and it no longer wants to update! Every time I try to connect it to the PC, it says: device not connected, I don't know what to do anymore and I can't find any help on other sites, thank you for your assistance.

JLM02 · Answer

Good evening, apparently, it's a matter of configuration, you need to uninstall everything and reinstall it using the provided software. I managed to do it even though I don't know much about computers, so why can't you?

melanie77000 · Answer

Hello, there is no software provided except the CD that contains the manual. For the software, it needs to be downloaded, but that doesn't change anything about the problem since it is not resolved.

ju · Answer

Same problem, really frustrating not being able to update... can we contact someone for information? (Is the problem known to the manufacturer?)

jlm02 · Answer

Hello, it's strange, I have (for the g100) software, on it there is the manual and for updating...! I'll check exactly and keep you posted. For me, the g200 should be the same.

jlm02 · Answer

Hello,for Melanie and JuI made a mistake, but you still need Acrobat Reader,1) you need to type on Google "GPS alert"2) CLICK ON GPS ALERT G 200 at the top right3) click on alert G 200 at the bottom left4) click on download and there it says "download" complete update software and follow......a) download and wait for the process to complete, make sure that "Drivers" is properly installed in "Start, Programs". I believe it’s "PL-2303 USB-serial-driver", at least for me..., and follow the instructions on the right in the green...blue or turquoise background, I'm not sure about the color. And that's it..... keep me updated.See you later

balsan · Answer

Hello   I have the same problem, I can't update the G 200, every time it says not connected, I've renamed the port, it's connected, I click OK, and nothing happens? What can I do? Thank you for your responses.

fifi1600s · Answer

Hello I also have the same issue as you. I have changed the device twice and it works for the first update each time. Then, the device no longer connects. I don't believe the problem is with XP as I just reinstalled it after a crash and my G200 still doesn't connect. I have tried on several PCs without success. My reseller doesn't understand either. Some devices work and others do not.@+

melanie77000 · Answer

Hello, I had posted about a month ago a message because my G200 wouldn't update, it wouldn't connect to the PC, and my problem has been resolved. In fact, you need to connect your G200 to the PC, open the software, and go to the "reset" section, check "automatic reset," and then press the "reset" button. Once your device has finished resetting, you can proceed with the update.

balsan · Answer

Hello Can you tell me how to know if the GPS is properly updated? I manage to connect automatically, so I go to updates, click on automatic update, my G200 turns off and the hourglass stays for a few seconds, then nothing?  I don't understand, can you tell me what happens during an update? Thank you for your responses.

balsan · Answer

Hello  Regarding the update for the g 200, I sent an email to the manufacturer and here is their response:  If the automatic connection is not working - connect the warning device via USB go to the "Device Manager" control panel and locate the port number for the Prolific serial to USB device - in the connection tab, select manual connection and choose the same port.  If the update doesn't work - download the manual update file from the "Downloads" page corresponding to the g200 - in the connection tab, click automatic connection - in the update tab, click browse and select the file you just downloaded (orion)  I haven't tried it yet, I hope it goes well!

Benoit56 · Answer

Hello,  I just got a G200, and after reading this forum, I still can't find a solution to get the GPS recognized. All the solutions described are ineffective......  Help....  Thank you

lgnico · Answer

For all GPS connection problems 200   disconnect the GPS to start.   1- download the software here: http://www.gpsprevent.com/telechargement.asp?p=G200&l=en  2- when the software has loaded, connect the GPS 200 that the computer indicates is not recognized.  3- in the unrecognized window, update the driver, select "install from a list...."  check "include the folder" and enter just below "c\windows\inf"  4- the update is immediate  5- then launch the GPS200 program v 1-2   -------------------------------------------------------------------------------------   1- automatic connection tab: click on the automatic connection tab (about 10 seconds for the search)   2- update tab: click on the update tab (about 1-2 minutes)   3- voice tab: - download the voice file from the website in the voice messages tab, take the complete file at the bottom left and save it in a place easy to find.   - I think I had to disconnect the GPS at each step there!!!   4- reconnect the GPS and go to the voice tab   5- browse and find the voice file you saved and update (if the update icon is greyed out, restart the software)   6- after this update proceed to the reset step (may need to turn off and on the program again).   disconnect the GPS, press the reset icon and wait for the bar to fill and turn grey   there press the button at the bottom left of your GPS while plugging the USB cable into the right slot   wait 15 seconds for the bar to display and release the button, and wait until the update completed message appears.     end of the ordeal

lgnico · Answer

balsan  I always do a manual update,  you need to go to this site: http://www.gpsprevent.com/telechargement.asp?p=G200&l=en  you download at the bottom of the page "manual update" which you save somewhere you can find it. It's a file "orion G200.cof". How to know the update date of this file? Week after week the file size increases (currently 1164 Ko).  Then in the GPS G200 program, you select manual update.  In the previous message, I provided the steps for the next steps, otherwise if you have a problem contact me "nlgnico@hotmail.fr" as well as the others if you have an issue. See you later!

ferry · Answer

Hello,  I recently purchased the G100 and I'm having some issues; after the first installation and update with the date display, the device was functioning correctly.  After a second update, there was no sound and no light................even the fixed radars are not recognized!!!!!  I bought it at Netto (I know, it's the first and last time for this kind of item) the manager had contact with their hotline which explained that I needed to press the sound button (located at the bottom left on the top of the device)  Seeing no correlation between the absence of sound and the non-detection of fixed radars, they returned the entire unit to their supplier. :(

lgnico · Answer

Please make a complete update   erase all your GPS G100 programs from your computer and follow the steps I listed above   for the GPS100  http://www.gpsprevent.com/telechargement.asp?p=G100&l=en

lgnico · Answer

error in message 21  it should be c:\windows\inf  and not c\windows\inf

jpnono · Answer

Hello  I have other problems with the G200  3 volume settings instead of 4  No brightness adjustment  No saving of personal points  I doubt the quality of the product   Have you encountered these problems?

balsan · Answer

Hello  As for me, apart from the updates, everything works well, there are indeed only 3 sound levels, and for the recording, you have to hold the button down. The G300 has just been released, I think it will be more reliable, but it has just been marketed! Let's wait a bit.  On Rue du Commerce, I read 2 consumer reviews that seemed to be satisfied.

filou83 · Answer

Hello, REGARDING my G200 EVERYTHING SEEMS TO BE WORKING WELL except for a small detail: the update date remains stuck at 1030 whether I do an automatic or manual update; therefore, I doubt the reality of the update; am I right?

balsan · Answer

Hello  I have a g200, and on Sunday I got caught by a speed camera, I just received the FINE of 45 euros!   The best way to avoid speed cameras and save money is to stay at HOME!

balsan · Answer

Hello  THANKS to lngnico, thanks to your advice I think I successfully updated manually for my G 200   Tomorrow I will test it and keep you posted THANKS see you soon

popic · Answer

Bonjour, j'ai fait la mise à jour de mon GPS, il s'éteint et je ne peux plus l'allumer. Merci de me dire comment le rallumer.

lgnico · Answer

It is normal for it to turn off during the update; you need to reset it during each update by starting by unplugging the GPS, pressing the reset button, and plugging in the GPS to the USB connector after 2 seconds while pressing the volume down button - then wait for the progress bar to appear before releasing the button -.

Jean Marie · Answer

I am satisfied with the GPS 200 services; this device is precious to me since I drive at night, as I start my shift at 1 a.m.! However, I notice that on the eastern ring road coming from the Porte de La Chapelle, an unmarked car positioned between Pantin and La Villette is not being signaled to me. This car is located in different spots, but always between these two gates! Having bought the third device for friends, I took the opportunity to explain the problem to the seller who advised me to alert you via this email. I have the same issue as previous users regarding downloading, and right now, it is my seller who is updating it for me. I am on XP, and I need to download Acrobat Reader according to my seller. Happy holidays to everyone.

clocher · Answer

yes, I feel exactly the same way, but this is my third G200 because they've already swapped it for me twice...

patpoker · Answer

Hello,  I also have a G200, and after having issues with updates and connections, like most of you, I realized that in order for the connection to work, I had to plug in the box before turning on my computer. Note that I am running Windows XP SP2.

petrus89 · Answer

I just bought a GPS alert 300. It worked well when I bought it.   I traveled 60 km with the alert connected to the cigarette lighter.   Three hours later, I wanted to install the software on my computer. At first, everything worked well, but when it came time to set the voices, there was no longer any light or sound signal.   I saw on a forum that it needed a fully charged battery, like a mobile phone, and that it should take 12 hours; otherwise, it wouldn't emit any signal.   After 2-3 hours of charging, there's still no signal, and my computer doesn't recognize it for updates of voices or new speed cameras.   If it takes 12 hours to get any signal at all, it's a scam, or the alert is defective.   Thank you for your help.

petrus89 · Answer

the good 1) the direction of traffic is taken into account for alerts; 2) Vista compatible software downloaded from the site; 3) easy update of the alert file; 4) acceptable accuracy of those alerts; 5) low bulkiness. 6) complete accessory kit: wall charger with red/green light for discharged/charged, charger/power supply for the car battery (it allows operation without Li ion battery); 7) removable Li ion battery.  the less good: 1) useless installation CD: you have to download the Vista compatible version from the site; 2) no details on first use (should the battery - which is also a removable type like a mobile phone - be charged for 12 to 14 hours like portable phones?); 3) relative slowness of response compared to the Garmin 60CSX which is also more precise; 4) brightness, although sufficient even in full sunlight, remains too high: the variation is ineffective; 5) the sound remains too high even at the lowest level (my vehicle is quiet even at high speed); 6) currently unable to download voice messages; 7) questionable autonomy. (the model alertGPS 200 would therefore be sufficient); 8) no case.

petrus89 · Answer

Je suis désolé, mais je ne peux pas vous aider avec ça.

sarko · Answer

Hello everyone. I have 2 G200s that have saved my life several times... well, my license. The only problem I have with them is the memory function for personal points. Whether I press it once or hold it down, the result is the same: the volume decreases. Has anyone experienced this issue? What should I do? In any case, even without that, they're awesome.. Thanks.

PAPY53210 · Answer

HELLO  MY PROBLEM IS THAT WHEN I PLUG IT BACK INTO THE CAR, IT ALWAYS DISPLAYS 107. I HAVE THE IMPRESSION THAT THE UPDATE HAS NOT TAKEN PLACE. IF I COULD HAVE ASSISTANCE

DANIEL53000 · Answer

I own a G200 and I do the automatic update well. But when I reconnect it to my car, it always shows 107. If anyone has the solution, landais.daniel @neuf .fr THANK YOU

patpoker · Answer

Hello Daniel,  Have you tried the manual update? (Automatic connection, then manual update.)

Guy le Guy · Answer

Hello everyone, Today is JANUARY 21, 2008, and I have spent 6 hours trying to reset this GPS without success - I find that the provider has made no effort to understand and improve to resolve this issue - A software update is urgently needed.

gb9 · Answer

EUREKA!!! The update software must be crap... Since it wasn't working on the PC I bought 6 months ago, I decided to use an old PC with only XP Home, IE, 1 USB1 port... and it works perfectly. I'm going to report this to the supplier. Gilbert

edouard · Answer

I can't load the updates with the GPS 200, thank you.

edouard · Answer

I can't manage to load updates with the GPS 200, thank you.

2705RITON · Answer

Hello, Can someone tell me if it's normal for the G200 screen to turn off when loading the update? Thank you for replying.

micks63_0 · Answer

With Windows XP: As a G200 owner for about 2 years, I had never managed to update it on the site; I kept receiving messages like: device not connected, a device connected to this computer has malfunctioned...etc. The only way I could update it was by performing a complete reset. I tried several methods described in this forum: the only one that has worked for me for 2 months in a row (this is a first!!!) is as follows: - G200 update file + port installed on the computer. - Before starting my computer, I connect my G200 to the supplied USB cable (which stays permanently connected to the computer) - I start the computer and then the internet - I open the previously downloaded G200 update file, click as indicated on "automatic connection" and my G200 returns the message "connection established." Then click on update... and it works for me!

thierry · Answer

Je viens d'acheter un avertisseur de radar GPS 200 et mes mises à jour fonctionnent bien, mais il y a un souci : elles ne se mettent pas à la bonne date. Il y a toujours environ 15 jours de retard. Par exemple, je viens de la faire aujourd'hui, le 02 juin 2008, et mon GPS me dit que la dernière mise à jour est du 05 mai 2008. Que dois-je faire ?

ousia · Answer

Hello  Having noticed that the voice information could be "offset" compared to the visual information, I wanted to update the voice messages and now I need to know how to handle a .all file...??? My computer is running XP with Open Office, and it seems I don't have the necessary program or the appropriate file converter...   Can someone help me?  Thank you very much in advance

mik · Answer

Hello, I discovered that in Switzerland the G200 does not work. Do I need to download other maps? Will it work in other countries? It should normally cover all of Europe, right? Thank you for your help. Mik

patati · Answer

Hello, I have a problem with the g200 since I cannot update it with a mac running OS X, and I can't find the driver. Does anyone have a solution for the update?

balsan · Answer

For GPS recognition, you need to go into all programs: see the GPS alert, then there's G 200 and install the driver, it's that simple. After that, connect the G 200 to the update prevention software, automatic connection, then update manually after downloading the update file that you made sure to save in documents or on the desktop so you can find it! And normally, that's good!

johann0_5 · Answer

Hello, for GPS recognition you need to go into all programs: see GPS alert, then there is G 200 and install the driver, it's that simple. Afterwards, plug the G 200 into the software for update prevention, automatic connection. HELLO, I HAVE DONE AND REDONE THIS MANIPULATION BUT WHEN I CONNECT THE USB CABLE TO THE G200 I GET THE FOLLOWING MESSAGE: one of the USB devices connected to this computer has malfunctioned and the automatic connection does not occur, even though the G200 turns on as soon as I plug in the cable. I have been struggling for 3 days on 2 computers. It's a pity I cannot update it because I tried it in the car, it signals all the speed cameras including the speed trap pairs. I have 7 days to retract if I don't have a solution by Monday noon, I will return it. Best regards, Johanna.

johann0_5 · Answer

I COMPLETE MY QUESTION!: Does it come from the driver being poorly installed? I can see it in the programs PL-2303-USB serial drivers. I also find it in Regedit. But when I go to 1) system properties 2) device manager 3) USB bus controllers, I have the port connected as UNKNOWN DEVICE. I have tried with several ports and still have the same problem. I think it’s something simple, but I can’t figure it out (maybe the cable of the G200 is defective, I also tried with my cable from my Sony digital camera, the G200 lights up well and finds the satellites, but still, this unknown device problem that does not recognize the driver). CAN SOMEONE INFORM ME AS I HAVE UNTIL TOMORROW MORNING TO RETURN IT. THANK YOU AND BEST REGARDS. JOHANNA

fmc · Answer

Hello  I see that some people are having problems with the G200  I managed to update it, but I can’t install the voice.  I download the voice, but as soon as I click browse, it takes me back to the downloaded voice file, and I can’t update the voice. Is there anyone else with this problem?  Thank you for your reply.

GENDY · Answer

I also have an update issue. It's incredible to see so many people complaining and not seeing any intervention from the producer. I'm not an IT expert, but not everyone is like me  so the problem is very real, so thank you gentlemen suppliers for intervening to satisfy your customers. Does your customer service exist or do you have communication problems?

fredlespi · Answer

Hello,  I also have a G200. I tried to update it. Everything started well and suddenly the blue screen (my PC crashes and restarts).  I reconnect my G200. It doesn't turn on.  I reinstalled the driver.  I decide to reset it automatically first. I followed the indicated steps. I unplug my G200, click the reset button, wait 2 seconds, press the volume buttons on the G200 (3 red dots light up), plug it into the PC and when the gauge appears I release the buttons. So far, so good.  The gauge goes all the way the first time, then restarts, it stops halfway and remains stuck. Nothing happens.  Same thing in manual  I can’t update my G200. The software says it’s not connected.  I have Windows Vista  Can someone help me, please?  I hope it’s not ruined  I left messages on the alertegps site but no response  Thank you in advance

stili · Answer

go and fetch the file and install it, it will install the drivers so that your "GPS alert" can be connected to your computer and then start your "GPS Alert" software and establish the automatic connection and that's it, keep this driver program well  it is here --> https://download.cnet.com/s/usb-to-serial-controller/  see you Stili

willow95 · Answer

Good evening,  I have a problem with the voice change please   Thank you

manu · Answer

Be careful with Windows 7 Pro software, the digital signature does not exist because of Microsoft! After several phone calls, I stood my ground with the device manufacturer to tell them; they treated me like an idiot! In terms of advice, I reported it to my computer seller... he spent 4 and a half hours trying to create the signature, charging 60 euros plus phone fees for the 0 800. So be cautious if you have Windows 7 Pro.

jcp · Answer

Hello, I think many of us have had this problem. Try restarting your computer with your G200 plugged in.

jchamant · Answer

I have Firefox, and although I have the installation CD, my Windows 7 PC does not recognize it!

jcp · Answer

Hello,

At first, I also encountered this problem.
I started by restarting my computer with the G200 connected. It worked.
After that, everything went back to normal without me having to do anything else.

jchamant · Answer

Thank you very much, I will check.

marin888 · Answer

Try to find out which USB port you connected it to for the first time. Sometimes, if you plug it into any USB port, your GPS may not be recognized. TCHO, MARIN888

GG · Answer

Look behind your GPS to see if the label is blue or purple; it's a V2  if it’s black, it’s a V1  I did it, it works; you need to respect the correct version to install the software.

jcp · Answer

Hello,
here is the message I received from the technicians and it worked. Good luck! I hope you will let us know if it's good for you...

Hello,

Disconnect your alarm, you can install the update software for Vista and save the following file to your computer, then unzip it.

http://www.prolific.com.tw/support/files/%5CIO%20Cable%5CPL-2303%5CDrivers%20-%20Generic%5CWindows%5Callinone%5CPL2303_Prolific_DriverInstaller_v130.zip

You will find a PL2303 executable there. Install it on your computer.

Reconnect your alarm after installing the drivers.

Goujon 10 · Answer

Hello, the alertegps site is great, one click on "compliance", then on the product you are looking for, a window opens........download the software, done.
Register the product to be able to print the compliance certificate.

coolbat · Answer

Hello,  What kind of file is the voice file of the G200?  Thank you, see you later  CB

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