Ecran bleu aléatoire

kazuo95 Messages postés 20 Date d'inscription   Statut Membre Dernière intervention   -  
Rhoeas Messages postés 592 Statut Membre -
Bonjour,

Depuis quelques années maintenant, mon pc redémarre tout seul avec un joli écran bleu qui change de motif a chaque fois, un coup ça peut etre "driver_irql_not_less_or_equal", un autre "page_fault_in_nonpaged_area", ou un coup rien de marqué.
Parfois je suis tranquille pendant 6-8 mois et puis il arrive une période ou tout se cumule (depuis quelques semaines je tourne à 1 à 2 écrans bleus par journées d'utilisation...).

Quelqu'un peut m'aider à savoir d'ou ça vient?
merci!

4 réponses

  1. Rhoeas Messages postés 592 Statut Membre 52
     
    bonjour,

    pc fixe ou portable ?

    toujours sous garantie ?
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  2. kazuo95 Messages postés 20 Date d'inscription   Statut Membre Dernière intervention  
     
    PC fixe, avec du matériel acheté a gauche et a droite (matériel de marque et compatible bien entendu, c'est un ami informaticien qui me l'avait "construit").
    Ca fait plus de 2ans donc les pieces ne doivent plus etre sous garantie.

    Les rapports Everest ne rapportent rien d'anormal et les test memorytest non plus...
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    1. Rhoeas Messages postés 592 Statut Membre 52
       
      le memtest86 vous l'avez laissé tourner pendant combien de temps ?
      si vous disposez de plus de 2 barrettes mémoire, il serait judicieux de les tester une à une.
      car effectivement, ces erreurs me font penser à une mémoire défectueuse.

      peut-être tester l'intégrité du système de fichier avec un chkdsk également.

      quelle carte graphique est utilisée ?
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    2. kazuo95 Messages postés 20 Date d'inscription   Statut Membre Dernière intervention  
       
      Oh le memtest86 il a du tourner une nuit entière ;)

      A l'instant un nouveau motif que j'avais encore jamais vu:
      SYSTEM_SERVICE_EXCEPTION
      Et un peu plus bas dans l'écran juste apres le code erreur: fltmgr.sys

      Carte graphique ATI Radeon HS 5700 Series
      Processeur AMD Athlon II X4 620 2,6ghz si ça peut aider.

      Merci
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    3. Rhoeas Messages postés 592 Statut Membre 52
       
      bonjour,

      pouvez vous télécharger whocrashed et nous copier son rapport ?

      pareil, dans l'observateur d'évènements windows, dans les erreurs système, les codes erreurs.
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    4. kazuo95 Messages postés 20 Date d'inscription   Statut Membre Dernière intervention  
       
      Attention c'est long ;)


      --------------------------------------------------------------------------------
      Crash Dump Analysis
      --------------------------------------------------------------------------------

      Crash dump directory: C:\Windows\Minidump

      Crash dumps are enabled on your computer.

      On Mon 26/11/2012 18:03:08 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\112612-32339-01.dmp
      This was probably caused by the following module: fltmgr.sys (fltmgr+0x4FA9)
      Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001074FA9, 0xFFFFF880060E09B0, 0x0)
      Error: SYSTEM_SERVICE_EXCEPTION
      file path: C:\Windows\system32\drivers\fltmgr.sys
      product: Système d'exploitation Microsoft® Windows®
      company: Microsoft Corporation
      description: Gestionnaire de filtres de système de fichiers Microsoft
      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



      On Mon 26/11/2012 18:03:08 GMT your computer crashed
      crash dump file: C:\Windows\memory.dmp
      This was probably caused by the following module: fltmgr.sys (fltmgr!FltGetStreamHandleContext+0xAB9)
      Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001074FA9, 0xFFFFF880060E09B0, 0x0)
      Error: SYSTEM_SERVICE_EXCEPTION
      file path: C:\Windows\system32\drivers\fltmgr.sys
      product: Système d'exploitation Microsoft® Windows®
      company: Microsoft Corporation
      description: Gestionnaire de filtres de système de fichiers Microsoft
      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



      On Mon 26/11/2012 14:11:06 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\112612-29000-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
      Bugcheck code: 0x50 (0xFFFFF8A014BE7000, 0x1, 0xFFFFF800032C7832, 0x0)
      Error: PAGE_FAULT_IN_NONPAGED_AREA
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that invalid system memory has been referenced.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Mon 12/11/2012 16:04:34 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\111212-54506-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
      Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800032D0437, 0xFFFFF88007332030, 0x0)
      Error: SYSTEM_SERVICE_EXCEPTION
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Fri 09/11/2012 10:36:25 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\110912-28641-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x70590)
      Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
      Error: KMODE_EXCEPTION_NOT_HANDLED
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Mon 29/10/2012 19:05:07 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\102912-56909-01.dmp
      This was probably caused by the following module: ndis.sys (0xFFFFF8800149735D)
      Bugcheck code: 0xD1 (0xFFFFF8804D1E8916, 0x2, 0x0, 0xFFFFF8800149735D)
      Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
      file path: C:\Windows\system32\drivers\ndis.sys
      product: Système d'exploitation Microsoft® Windows®
      company: Microsoft Corporation
      description: Pilote NDIS 6.20
      Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



      On Sun 14/10/2012 02:23:19 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\101412-30326-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x70590)
      Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
      Error: KMODE_EXCEPTION_NOT_HANDLED
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Fri 12/10/2012 13:38:23 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\101212-38532-01.dmp
      This was probably caused by the following module: ntfs.sys (Ntfs+0x5F68)
      Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003193258, 0xFFFFF88003192AC0, 0xFFFFF800032D124C)
      Error: NTFS_FILE_SYSTEM
      file path: C:\Windows\system32\drivers\ntfs.sys
      product: Système d'exploitation Microsoft® Windows®
      company: Microsoft Corporation
      description: Pilote du système de fichiers NT
      Bug check description: This indicates a problem occurred in the NTFS file system.
      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



      On Thu 11/10/2012 16:37:46 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\101112-32385-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
      Bugcheck code: 0x50 (0xFFFFF88017F7EB07, 0x0, 0xFFFFF8000354341F, 0x2)
      Error: PAGE_FAULT_IN_NONPAGED_AREA
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that invalid system memory has been referenced.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Tue 12/06/2012 06:02:05 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\061212-44943-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
      Bugcheck code: 0x3B (0xC0000096, 0xFFFFF800032856C6, 0xFFFFF88008969EC0, 0x0)
      Error: SYSTEM_SERVICE_EXCEPTION
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Sat 19/05/2012 22:34:33 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\052012-26270-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x7E0CA)
      Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF8000325FC69)
      Error: IRQL_NOT_LESS_OR_EQUAL
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Tue 08/05/2012 13:35:29 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\050812-22822-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x70590)
      Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
      Error: KMODE_EXCEPTION_NOT_HANDLED
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Sun 06/05/2012 20:37:35 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\050612-21793-01.dmp
      This was probably caused by the following module: ndis.sys (ndis+0x87E59)
      Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88001493E59, 0xFFFFF8800828F1F8, 0xFFFFF8800828EA60)
      Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
      file path: C:\Windows\system32\drivers\ndis.sys
      product: Système d'exploitation Microsoft® Windows®
      company: Microsoft Corporation
      description: Pilote NDIS 6.20
      Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



      On Sun 06/05/2012 20:01:36 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\050612-46082-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x70590)
      Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
      Error: KMODE_EXCEPTION_NOT_HANDLED
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



      On Fri 04/05/2012 16:08:17 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\050412-23337-01.dmp
      This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
      Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8000354796B, 0x0, 0xFFFFFFFFFFFFFFFF)
      Error: KMODE_EXCEPTION_NOT_HANDLED
      file path: C:\Windows\system32\ntoskrnl.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




      --------------------------------------------------------------------------------
      Conclusion
      --------------------------------------------------------------------------------

      51 crash dumps have been found and analyzed. Only 15 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

      rt64win7.sys (Realtek 8101E/8168/8169 NDIS 6.20 64-bit Driver , Realtek Corporation )
      atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.)

      If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


      Read the topic general suggestions for troubleshooting system crashes for more information.

      Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

      ______________________________________________________________

      Pour l'observateur d'elements WIndows il y a 75 evenements dans le rapport sous Windows, que des "Arret non planifié"

      Je vous mets les deux derniers:
      Signature du problème
      Nom d'événement du problème : BlueScreen
      Version du système: 6.1.7600.2.0.0.256.48
      Identificateur de paramètres régionaux: 1036

      Informations complémentaires sur le problème
      BCCode: 3b
      BCP1: 00000000C0000005
      BCP2: FFFFF88001074FA9
      BCP3: FFFFF880060E09B0
      BCP4: 0000000000000000
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 256_1


      Signature du problème
      Nom d'événement du problème : BlueScreen
      Version du système: 6.1.7600.2.0.0.256.48
      Identificateur de paramètres régionaux: 1036

      Informations complémentaires sur le problème
      BCCode: 50
      BCP1: FFFFF8A014BE7000
      BCP2: 0000000000000001
      BCP3: FFFFF800032C7832
      BCP4: 0000000000000000
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 256_1
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    5. Rhoeas Messages postés 592 Statut Membre 52
       
      vérifiez donc la mise à jour pour:
      votre carte réseau "Realtek 8101E/8168/8169 NDIS 6.20 64-bit Driver , Realtek Corporation"
      votre carte graphique "ATI Radeon Kernel Mode Driver, ATI Technologies Inc."

      il y a sûrement un pilote incompatible ou un doublon que Windows gère mal. le pb étant que les codes se multiplient sans lien direct, y aurait-il une fuite de "données" depuis la carte mère directement ? difficile à convenir, il faut creuser encore une peu. à ce stade je n'ai pas la réponse pour vous, des pistes seulement.

      cependant, en attendant, vous pouvez désactiver le redémarrage automatique en cas de "crash" en faisant un clic droit sur "ordinateur" > propriétés > colonne de gauche "paramètres système avancés" > Section démarrage et récupération "Paramètres" > décocher la case "redémarrer automatiquement"
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  3. kazuo95 Messages postés 20 Date d'inscription   Statut Membre Dernière intervention  
     
    Bonjour,

    Pas d'autres idées pour m'aider ou de théories sur le problème?
    Merci
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  4. tanteelise Messages postés 28196 Date d'inscription   Statut Contributeur Dernière intervention   4 828
     
    Bonjour,

    d'après cet écran, je ferais une vérification du disque , si vous ne l'avez pas déjà fait :

    clic droit sur disque c :
    propriétés
    vérifier le volume
    vous cochez les 2 cases
    il va vous dire de planifier au prochain démarrage, vous acceptez
    vous redémarrez le pc et la vérification va se lancer.
    Ne la coupez surtout pas et veillez à ce que votre pc soit sur secteur.

    Cordialement
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    1. kazuo95 Messages postés 20 Date d'inscription   Statut Membre Dernière intervention  
       
      Bonjour,
      J'ai deux disques et aucun n'a "Verifier le volume".
      Ils ont tout deux: General, Outils, Materiel, Partage, Sécurité, Quotas, Personnaliser, Versions Précédentes
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    2. tanteelise Messages postés 28196 Date d'inscription   Statut Contributeur Dernière intervention   4 828
       
      oups, propriétés
      outils
      vérifier le volume
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    3. kazuo95 Messages postés 20 Date d'inscription   Statut Membre Dernière intervention  
       
      Bonjour, tests réalisés et rien de nouveau...
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    4. Rhoeas Messages postés 592 Statut Membre 52
       
      bonjour,

      combien vous avez vous de barrettes mémoire ?
      je pense à une mémoire défectueuse. si vous avez 2 barrettes, enlevez-en une, et faite lui subir le test de memtest86 (laisser tourner au moins 3h..)
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