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Bonjour,
voilà les messages que je reçois:

Thank you for contacting us. This is an automated response sent to you in order to confirm the receipt of your message. We will attend to your ticket as soon as possible. We've listed the details of the ticket you created below for your records. When replying, please keep the ticket's ID in the subject to ensure that your replies are tracked correctly.

Ticket ID: FMO-333214
Subject: license
Department: Technical support
Priority: Medium
Status: Open

You can check the status of or reply to this ticket online at: http://flarium.com/support/index.php?_m=tickets&_a=viewticket&ticketid=5937
Email: contact@photo-19.com
Password: 4eaea7d4

Kind regards,

Flarium

Or, ni le ID ni le mot de passe ne fonctionnent.
Merci de me dire que faire