PXE-E61 : media test failure, check cable Solved/Closed

Question

Hello everyone, After several hours spent looking for a solution, I finally turn to you. Maybe one of you can help me!!! So, I normally shut down my laptop and when I restarted it, this message appeared: PXE-E61: media test failure, check cable PXE-MOF: exiting PXE ROM" I understand that it might be due to my network card, but disabling it in the BIOS doesn't help!!! Now nothing displays or lights up!! When I press F12 (to boot from LAN), nothing happens!! I tried the XP installation CD, and similarly, I can't get it to launch (boot sequence by Phoenix BIOS OK). By removing "network boot", I indeed no longer see the PXE..... message, but nothing displays!!! Thanks for your tips

Anentropik · Accepted Answer

Explanatory Summary and Solutions  Error message at startup: PXE-E61: Media Test failure check Cable PXE-M0F: Exiting Boot Agent  The PXE problem (PXE-E61 Media test failure, check cable) occurs because the computer is trying to boot from a Network device and fails, prompting us to check that a (Network) cable is properly connected.  This is followed by PXE-M0F: Exiting Boot Agent, which simply informs you that it could not boot.    This can occur for multiple reasons:   1) You actually want to boot from a network device (The rarest case which probably does not concern you)   1 SOLUTION)  In this case, either your network cable is unplugged or defective, you just need to either reconnect it or test with another network cable (RJ45), or your network card is poorly connected or defective. In this case, start by unplugging it (with the computer turned off, of course!), then clean the connectors and reconnect it. If that doesn't work, you will need to replace it.    2) The boot sequence in the BIOS is incorrectly set and it is trying to boot from the "PXE" network card first (Another rare case, but now more likely)  Explanation: The boot sequence defines the order that the computer uses to determine which device to start from. The machine will attempt to boot from device number 1, then if it fails, it will try the next one, and so on.  2 SOLUTION) You need to access the BIOS to modify the boot sequence. The procedure may differ depending on your motherboard model (your computer in general). It usually involves pressing a key (e.g., Esc or Delete or even F2 ...) or a combination of keys (e.g., Ctrl+F1 or Ctrl+F2 ...) just after turning on your machine (The command to press may be displayed during startup, or you can search online, for example, "How to access BIOS Toshiba F60"). As you rarely know exactly when to press, it is advisable to press the desired key(s) every second during startup until the BIOS screen appears (often a basic display on a blue background).  !!! WARNING !!! The BIOS is a very sensitive area, and you should definitely not touch what you do not know! Take the time to read everything on the screen to understand how to navigate in the BIOS, and then visit it thoroughly to better understand it. !!! WARNING !!!  Once in the BIOS, you need to find where the boot sequence is managed. Of course, once again, this will be different for each hardware. It is up to you to find it, but it shouldn’t be too hard. Once found, you need to place the boot LAN (Network) or better known here as PXE in last position.  For my part, I always place the HDD (Hard Disk Drive) in first position, as it is the most common case and allows for the fastest boot. Since the day we need to boot from the CD-ROM, for example, is quite rare, we just need to modify the BIOS at that moment.    3) The hard drive, its connectors, or the motherboard (CM) is faulty (Most probable case)  We feel the effects in different ways: the computer does not boot at all, it occasionally boots but generates BSODs (Blue Screen Of Death) and the machine crashes, the computer freezes, you hear odd clicking sounds in your computer, and obviously in your case, this generates the PXE error.  Why? Let’s imagine a basic boot sequence: 1 HDD, 2 CD/Rom, 3 USB, 4 PXE  If your HDD is defective and the machine cannot boot from it, it will attempt to boot from the next device (CD/Rom), but you have not placed a bootable CD in your drive, so it goes to the next one, but again, there is no bootable USB device left, so we have PXE, hence this not very clear error.   3 SOLUTION) If you are lucky: simply open your computer (OFF), unplug your hard drive, then clean the connectors by blowing hard on them, then reconnect it. There you go, your problem is solved.  NO?  You are not lucky, your hard drive is damaged. To verify this case, and it may not be feasible for everyone, you need to place another drive to check if it works that way. If yes, your HDD is defective; that’s another story, you will need to look on other threads for how to repair a faulty hard drive, or have it replaced (Check your warranty).  It still doesn’t work! You really have bad luck; the connection is faulty. Either you still have some luck and can replace the cable that connects your HDD to the motherboard, resolving your problem, or you continue in your certain bad luck, and your motherboard is fried. You will need to replace your machine, and I hope your warranty is still valid!  ----------------------------------------------------------------------------------------------  I hope I was able to help you better understand and also solve your problem. Wishing you a good day  ps: for my part, I solved this problem on a TOSHIBA QOSMIO F60 purchased in late August 2010

Oric1 · Answer

pxe e61 at startup

laurent · Answer

My bad, but the problem persists!! Even by changing the order in the boot sequence, no luck!!! For example, I put the CD drive in the first position and there: OK it spins but it doesn't start!!! Just a little detail: the hard drive makes a "Clack Clack Clack" sound on startup!! Dead HDD????

Vympel · Answer

Hello everyone!  I received a broken laptop, it's a Toshiba Satellite A10-S403D. Here is the problem:   Error message on startup:  PXE-E61: Media Test failure check Cable  PXE-M0F: Exiting Boot Agent   From what I've read, I understood (more or less) that the machine wants to boot from the network card. I tried to enter the BIOS menu but everything is locked (I tested all the keys!)  Besides a faulty CD drive, I have no more solutions to execute so please if someone could lend me a hand...

fertazer · Answer

you need to reset the CMOS

peterpan833 · Answer

Hello

What a hassle

I have the same problem too!!

My hard drive must be dead because it doesn't start via USB on my main computer

But with another functioning hard drive, I still get the same message

Unable to boot with the CD-ROM, it doesn't start

The failure happened suddenly, so... it's serious, this laptop is only 15 months old

Does anyone have an idea?
Thanks

Best regards

templar · Answer

Hi, I’m having the same issue at the moment, but my hard drive isn’t dead; I just added a 500-gig hard drive, and after the installation, the problem appeared. I think it might be related to the connection of my new hard drive. If someone could inform me, as I’m a novice in computers.

peterpan833 · Answer

Hello  To detect the failure, I fixed the same problem as follows:  - First, by testing the hard drive via USB2 (and not USB1) on another PC, OK it works, but still the same error message and no boot  - I removed the network card and put it back, no change either, no reboot  - I removed the memory sticks, thoroughly cleaned the slots, and after reassembling, the PC started up without any issues.  Conclusion: look into this, a faulty stick may be the cause of a failure to boot.  Good luck

fabien62215 · Answer

Hello, I had the same problem. I had Wi-Fi connection issues (now resolved!!!) And now when I turn on the PC, an error message appears after the Acer page launches. It says: For realtek RTL 8111B/8168B 6 j gigabit ethernet controller v201 EE61: Media test failure check cable PXE MOF: Exiting PXE ROM No bootable partition in cable Despite this, my PC starts without any problems. Can you tell me how to resolve this issue and whether it is serious or not? Thank you in advance for your help.  For your information: Acer 9410z laptop Running Windows Vista.

peterpan833 · Answer

Hey fabien62215  is your PC trying to boot from the network? it seems  it should boot from the HD, check SETUP F2 I believe  like in this photo  http://netvideolive.com/pcastuces/Image-0110.jpg  change the boot order and it should work  Good luck

fabien62215 · Answer

Peterpan833
Thanks for your advice
But the HD doesn't appear in the boot menu, there are the USB ports and the others, I can't tell you what they are, there are 7 in total!!!
Thanks anyway for helping me!!!!

fabien62215 · Answer

It's all good, problem solved, thank you!!!

grobaux · Answer

Hi fabien62215,  can you tell me what you did to get out of it? Thanks in advance.

fabien62215 · Answer

Sorry for the delay!! I had some internet connection issues!! You just need to change the boot order.  You have to enter the setup as soon as the PC starts up, go to boot, and set the HD as the first option (there's other stuff listed before the HD, but I can't remember exactly what). Anyway, just look for where it says HD and change the boot order to put it first. Sorry if this isn't very clear, but let me know if you can't get it to work!!! It should work normally!!

qjmic · Answer

A nice mix of messages, which added a 500GB HDD to a laptop, as it is indeed a laptop that cannot boot that we are talking about.  On Medion CED2000 95210 Athlon 3200 or Sempron laptops... (I've used 2), apart from the issues with the lid cracking, the heat generated by the operation of this type of machine detaches or burns the connectors of the IDE flat cable.  Sooner or later, when starting the PC: PXE-E61: media test failure, check cable... Depending on what is configured as the boot sequence (F2 to access it), we may see messages regarding the network card or something else. So: F2 on startup, check in the "Main" tab that there is not "None" next to primary master If unfortunately this is the case, change in "Boot" the boot sequence and set the CD drive as the first one (selection with up and down arrow then move with "+" or "-". Place a bootable Ubuntu CD or a Windows installation CD; if the PC boots from the CD, try to order a mini IDE cable from Medion or Carrefour... or if under warranty with Medion, send it back. Note: the cable costs around €40.  For those who understand.

Anonyme · Answer

Hello ;))  See here, the links I propose (By 'Anonymous'); "install an OS without a CD or floppy disk?"; on ccm:  https://forums.commentcamarche.net/forum/affich-4442663-installer-un-os-sans-lecteur-cd-ni-disquette#0  thanks, see you later.

johnnylove · Answer

Hello everyone, I have a problem with my PC. When I open it, it closes by itself and quickly restarts. So I would like to know what I should do to remedy this situation... it was Johnny.

Sophie447 · Answer

Hello,  Same error message on a PC. And it's not a laptop.  As some have suggested, I placed the hard drive in the first position. No result.  Thank you

helios44 · Answer

Actually, I had the same issue with a bike. I changed the hard drive as well as the cable… still the same problem.  I just needed to disable the "network service on startup" in the BIOS.   --  Modesty is the cover of talent, you just have to uncover it. (Jean-Claude Suaudeau)

sanao: · Answer

Hi,  I had a similar problem (PXE-E61: media test failure, check cable) and I solved it. I don’t know if this will help you, but I just went into the BIOS and restored the BIOS settings to default, and I was finally able to restart the PC normally. There you go  bye everyone

sanao: · Answer

precision ...it's on a laptop. it doesn't change anything but oh well ;)

lmarsu · Answer

For my part, I had poorly reinserted the hard drive; not all the IDE pins were in the holes... or it wasn't pushed in well enough.

Salvatore · Answer

Hello Laurent, I have exactly the same problem. Thanks to my brother, the problem is resolved. In the BIOS, disable the Wake up on LAN. As for the "Test media Failure, check cable," a simple manipulation will fix the issue: remove the hard drive, run your finger over the connectors behind the HDD, blow on it, reinsert the HDD into the computer, and normally everything will restart. I asked some people, even professionals who told me the drive was dead, etc. Moreover, on all the forums I've read, it's written this way.... For any questions, you can reach me at my email: SalvatoreTotuccio@yahoo.it

serge · Answer

Hello  I have an Acer Aspire 7720 GZ  I thought this error was due to the Bluetooth function being disabled  What do you think?  Thank you

Toto' · Answer

I've had this issue twice now "check cable....." NO PROBLEM I removed the hard drive, cleaned the contacts with my fingers, then used my hairdryer on the cool air setting to clear out the dust in the hard drive slot. It's not necessarily a problem related to a disconnected cable.

Curtis 97 · Answer

Thank you very much to SANAO, I indeed had the same issue as you, it was just a matter of resetting the BIOS to its default settings and that’s it!!

lovebetty33 · Answer

Hello everyone, it had been a while since my computer took forever to start up, then I noticed a black screen and what was displayed on it made no sense to me. But thanks to your great advice, I fixed this problem too.  Now I no longer have that horrible display and that persistent message "PXE -E61 Media test failure. Check cable." I have an Acer Aspire laptop with empowering technology, and I looked in the eSetting management option then in boot, and we see the boot sequence; I chose the hard drive to start instead of network boot. Wow, it's great to be able to fix our problems without the help of a technician... And thanks to you. A big thank you.

CoCoNoob · Answer

For my part, the hard drive was already set as the first in the boot order, but I simply disabled the ability to boot from the network (in the main tab).  It seems to be working, let's hope it lasts.

regaletvous · Answer

Indeed, your hard drive must have issues. Mine was in RAID  good luck

gab · Answer

I had the same problem when I tried to install a second hard drive. I eventually realized that it was just the power cable for the hard drive that I had reconnected incorrectly, which was causing this error at startup. I hope this can help you!!

anonyme4 · Answer

Hi friends I can assure you 80% that your HDD is dead, meaning out of service.

Nightbringer · Answer

I have a similar problem. I have a laptop running Vista that I'm trying to downgrade to XP, but when I insert the installation CD, I get this message:  Broadcom UNDI PXE-2.1 v9.4.5 Copyright (C) 2006-2006 Broadcom corporation Copyright (C) 1997-2000 Intel corporation All rights reserved. PXE-E61: Media test failure, check cable PXE-MOF : Exiting broadcom PXE ROM. Operation system not found  And I have tested with two recovery CDs. Can you please help me?  Information: -Acer Aspire 5920 laptop, 3Gb of RAM, 8600 GT, and T5550 processor. -Other than this error, it works perfectly fine.

Korrigan · Answer

Hi, I have the same message, but it doesn't seem to cause any problems with the PC's performance. If I think back, I would say it started when I disabled the AHCPI option in the BIOS. Actually, solving the problem isn't really what interests me, but I would like to understand what PXE corresponds to. Otherwise, I advise you not to put your hard drive first on the boot list; place it second and put the CD-ROM in front. That way, if you want to restore your system or install a stable system instead of this junk Vista, it will automatically boot from the CD. Well, see you next time.  For your information, I have a Packard Bell laptop (Intel processor, so I think it must be related), and don't talk to me about the control panel or anything like that; I'm on Ubuntu :D.  Thanks in advance!

hitgsm · Answer

Thank you for your help. I had the same problem and I removed the memory stick, cleaned it, and put it in another slot, and it works perfectly. Thank you so much.

chelfy02 · Answer

Hello, I had the same issue with an Acer Aspire 1650 laptop. The problem was resolved after removing and cleaning the memory sticks and the hard drive. Hope it lasts!!! Thanks to everyone for your participation.

anthony · Answer

Hi, I have a problem. Every time I turn on my laptop, it says PXE-E61: media test failure check cable PXE-MOF: exiting intel boot agent NTLDR is missing.

l´ourson · Answer

It's incomprehensible. Acer laptop purchased 3 months ago. Same error message accompanied by an unsettling click click click. I rush to another machine, heading to commentcamarche.net. I start to freak out when I see all the messages. I press F10 to enter setup... and the computer restarts as if nothing happened... I think this problem could come back: what to do... I have backed up my data on another disk.

Usotsuki · Answer

I also had this problem.  While looking around in the BIOS (quite poorly provided -_-'), there was something that seemed strange to me: an exclamation mark next to the boot devices...  In fact, that means they are disabled and I had to press "Shift + 1" to enable them (that's what it said in the BIOS, it might vary depending on the type of BIOS...)  Anyway, once I enabled my CD-ROM drive (and my HDD, but it's blank), meaning no more exclamation mark next to their line, the PC booted directly :)

vinz94 · Answer

Hello, I have the same problem as you with PXE-E61: media test failure, check cable I have tried all the suggested attempts above but without success. I now hear a small continuous click from the PC. One small detail I noticed is that the hard drive doesn't always appear in the boot order. When it does appear and I set it as the first option, the PC starts up extremely slowly and eventually freezes. My computer is a practically new Toshiba (1 month old). Do you have any explanation?

cha' Lot' · Answer

I have an Acer Aspire 3100 laptop and I'm getting the same message you mentioned (PXE-E61: media test failure, check cable and PXE-MOF: exiting PXE ROM) Can you explain this to me because I don't know anything about it, you talk about entering the BIOS but I've tried pressing all the keys and I can't get any window. I just took it apart to clean it a bit but nothing works.  Thank you!

Jn972 · Answer

kikou laurent

I have the same problem as you since Tuesday and I don't know what to do
As soon as my PC turns on, it restarts already :-(
I thought it was a virus but having analyzed my files, that's not it
I called the person who sold me the laptop, I'll see what he says
bye

generoso · Answer

me too, I have the same problem as you on an Acer Aspire 5100. If you've resolved yours, please let me know the solution.

clem81 · Answer

Hello, After a while away, I'm back on the subject as I've resolved the issue with my laptop. I hope this will help you too.  I opened the laptop with a small screwdriver. Then I unplugged the hard drive. I put it back. There's a rubber stopper (is that the correct spelling of that word?^^ anyway...). This stopper that holds the hard drive in place is slightly too small, or it may compress over time. So, you just need to reposition your hard drive and wedge something like plastic to increase the thickness of the stopper.  So... a coffee stirrer helped me out. Luck? Coincidence? Anyway, no issues for 4 months now.  Keep me posted for those who will try the trick.... Cheers ^^

sanitarium07 · Answer

slt a tous
il y a une seule chose que je vais dire à propos.. je vois que l'ordinateur ne détecte pas le disque dur puisqu'il marque "check cable", cela peut être dû au branchement du disque dur ou tout simplement il est endommagé surtout s'il fait du bruit (klak klak..) d'être en panne. avant d'être en panne.

pat · Answer

it's the hard drive that's dead

PATATES · Answer

DON'T THROW IT AWAY! IS IT THE HARD DRIVE THAT'S DEAD? YOU CAN BUY A CHEAP ONE OR REPLACE IT WITH AN EXTERNAL HARD DRIVE WHERE YOU CAN INSTALL WHATEVER PROGRAM YOU WANT. IF IT WAS WINDOWS, TELL THEM YOU DON'T WANT THAT OS AND ASK FOR A REFUND. ALL OF THIS FOR A LITTLE NETBOOK, OTHERWISE YOU HAVE TO REPLACE THE HARD DRIVE ON A LAPTOP OR DESKTOP, YOU JUST NEED TO UNSCREW THE BACK. BUT YOU SHOULD KEEP THE OLD HARD DRIVE JUST IN CASE THE BOOT OR ANYTHING ELSE WAS ERASED, AND IT CAN STILL BE FIXED (BY CONSULTING A PRO, OF COURSE).

Selk · Answer

No, it's not the disk because even when removing it, the same message appears.

Anentropik · Answer

Explanatory Summary and Solutions  Error message at startup: PXE-E61: Media Test failure check Cable PXE-M0F: Exiting Boot Agent  The PXE problem (PXE-E61 Media test failure, check cable) occurs because the computer is trying to boot from a Network device and is failing, thus asking us to verify that a (Network) cable is properly connected.  Following with PXE-M0F: Exiting Boot Agent which simply informs you that it could not boot.    This can happen for multiple reasons:   1) You actually want to boot from a network device (The rarest case, which probably doesn't concern you)   1 SOLUTION)  In this case, either your network cable is unplugged or defective; you just need to either plug it back in or test with another network cable (RJ45), or your network card is poorly connected or defective. In this case, start by unplugging it (with the computer turned off, of course!), then clean the connectors and plug it back in. If that doesn't work, it will need to be replaced.    2) The boot sequence in the BIOS is improperly set and it's trying to boot from the "PXE" network card first (Still a rare case, but more possible)  Explanation: The boot sequence determines the order the computer uses to decide from which device to boot. The machine will attempt to boot from device number 1, then if it fails, it will move to the next one, and so on.  2 SOLUTION)  You need to go into the BIOS to change the boot sequence; to do this, the process may vary depending on your motherboard model (your computer in general). It is usually a key (e.g., Esc or Delete or even F2 ...) or a combination of keys (e.g., Ctrl+F1 or Ctrl+F2 ...) that you need to press just after turning on your machine (the command to press may be displayed during startup, or you can search online, like "How to enter BIOS Toshiba F60"). As the exact moment to press is rarely known, it is advisable to repeatedly press the desired key(s) every second during startup until the BIOS screen appears (often a rudimentary display on a blue background).  !!! WARNING !!! The BIOS is a very sensitive area, and you must not touch what you do not know! Take your time to read everything on the screen to learn how to navigate in the BIOS. Then explore it everywhere to get familiar with it. !!! WARNING !!!  Once in the BIOS, you need to find the section where the boot sequence is managed; of course, once again, this will differ for every hardware. It's up to you to find it, but it shouldn't be too hard. Once found, you need to place the LAN boot (Network) or better known here as PXE in the last position.  For my part, I always place the HDD (Hard Disk Drive) in the first position, as this is the most common case and allows for the fastest boot. Because the day we need to boot from the CD-Rom, for example, it's quite rare; we can simply modify the BIOS at that time.    3) The hard drive, its connection, or the motherboard (CM) is faulty (The most likely case)  We can feel the effects in different ways: the computer does not boot at all, it boots occasionally but generates BSODs (Blue Screen Of Death) and the machine crashes, the computer freezes, you hear a strange clicking noise inside your computer, and of course in your case this generates the PXE error.  Why? Let's imagine a basic boot sequence: 1 HDD, 2 CD/Rom, 3 USB, 4 PXE  If your HDD is defective and the machine cannot boot from it, it will try to boot from the next one (CD/Rom), but you haven't placed a bootable CD in your drive, so it moves to the next one but again no bootable USB device; we are left with PXE, hence this not very clear error.   3 SOLUTION) If you are lucky: you just need to open your computer (OFF), unplug your hard drive, then clean the connectors by blowing hard on them, for example, then plug it back in; there your problem is solved.  NO?  You are unlucky, your hard drive is damaged; to verify this, and it may not be feasible for everyone, you need to place another disk to check if it works like that. If yes, your HDD is defective; that's another story, you'll have to find on other threads how to repair a defective hard drive, or have it replaced (Check your warranty).  It's still not working! You really have no luck, the connection is faulty; either you are still somewhat lucky, and you can replace the cable connecting your HDD to the motherboard (CM) and your problem is solved, or you continue in your unfortunate streak and your motherboard is gone; you'll need to replace your machine, and I hope for you that your warranty is still valid!  ----------------------------------------------------------------------------------------------  Hopefully, I have helped you better understand and also solved your problem; I wish you a good day.  PS: For my part, I resolved this issue on a TOSHIBA QOSMIO F60 purchased at the end of August 2010.

ptifa13 · Answer

I confirm that it's your hard drive that is dead; removing it doesn't change anything because it is dead. Replace it.

Anonyme78 · Answer

I also turned off my computer and when I turned it back on, my screen displayed PXE-E61: Media test failure, check cable PXE-MOF: Exiting PXE ROM. Operating system not found  I understood that I needed to enter the BIOS, but I didn't understand what to do after that. If someone can help me Thank you

Wistaro · Answer

meh

angel · Answer

For me, my problem is when I turn on my PC, I see several messages:
1 Remove the disks and press any key to restart (there is no disk to remove)
2 After pressing a key, a message will display
Boot failure
Reboot and select proper boot device
Or insert boot media in selected boot device
Press any key when ready

Thank you for helping me

alain ledeist · Answer

Hello everyone, why does my PC say "check cable please"? I don't know what it is, thanks.

sunshaynah · Answer

Good evening, I simply unscrewed my biggest panel at the back of the PC and it was unplugged. I then plugged it back in and now everything is working!

coralieb · Answer

Hello, my PC won't turn on under any settings, I saw the indication cable Check failure so I wanted to follow the D'anentropik procedure but in my Boot I have 2 HDD and no PXE or LAN.

I'll tell you what I have and in what order:

1 IDE HDD Samsung
2 USB CD Rom
3 USB key
4 USB HDD
5 IDE CD
6 USB FDC
7 PCI BEV Realtek Boot Agent
8. Nothing at all, empty line
Excluded from Boot order:
: USB ZIP
: USB LS120

What should I do? Thank you!!

I have all my work in it so I'm really anxious '-(

Coralie

pokivator · Answer

https://www.youtube.com/watch?v=9k8ZaP0i4Ps

mussa ali · Answer

After several days of Pxe61 media test failure, check. Cable and. Intel(R) BOOTS AGENT General V1.3.00 initializing and establishing. No results, can you please help me?

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