Is the site a scam or not?

Maurore -  
Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   -
Hello, I found a couch that interests me on the site "bafara.fr," but it seems to be abroad. I would like to know if this site is reliable because I'm a bit afraid of paying by card and never receiving the couch :-/

3 answers

  1. CHAU
     
    Hello
    Very bad experience for me: furniture ordered and received one and a half months later, plus it was damaged and I had to pay for a second delivery, customer service was difficult to reach and not listening.
    1
  2. Eric
     
    CB charged / Order not validated / radio silence at BEFARA

    Following furniture order...
    My credit card was charged even though the order has not been validated.
    5 days without any response from them. 2 emails without reply and on the phone, they tell me to wait... nothing more.
    Total lack of consideration from the person who answered the phone. "Sufficient" attitude or even nonchalant.
    Not very reassuring, especially since the site displays no legal mention, no postal address, no SIREN, no registration with the RCS (foreign company)...
    1
  3. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassadeur 14 519
     
    Hello..
    Indeed, Befera is located in Spain (There’s even an address!!...), the company is registered under Spanish law...
    It's not a distant 'Eastern' site, which is good... As for the quality of what is sold, we would need to find some testimonials...
    For payment, there is a 'cash on delivery' option (+15€) or the use of a 'Virtual Card' (See at the bank..) which avoids giving your card information online or by phone.
    At first glance, this site seems very real!
    See you later

    PS: French subsidiary here
    http://www.hotfrog.fr/Entreprises/Befara-Directo
    PPS: Reviews (But ???)
    http://www.ciao.fr/Avis/CANAPE_LIT_BEFARA__2237620
    0
    1. MastercroW Posted messages 1259 Registration date   Status Member Last intervention   163
       
      Your site is dead at my place x)
      --
      ░░░░▒▒▒▒████ ♠ MastercroW ♠ ████▒▒▒▒░░░░
      0
    2. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 519
       
      Re:
      Which site is dead? Note that the real site is bEfara.fr and not bAfara.fr (Typo from Maurore..).
      The links I provided are working..
      A+
      1