Unable to run secuser.com online

Solved
Stratonimbus Posted messages 69 Registration date   Status Member Last intervention   -  
 Anonymous user -
Hello,

I can no longer get the online antivirus from secuser.com to work.
When I run the file housecalllauncher64.exe, it starts and consistently stops at 8%.
A window then indicates:
"Unable to complete the download. Please check that you are properly connected to the internet and try again.
E:1082056008:17 "

In any case, my internet connection is working just fine.
I've tried with Mozilla, Internet Explorer... I even tried in safe mode.
It still blocks the same way.

I am running Windows 7 64-bit, my antivirus is Avira...

Can you help me?

8 answers

  1. jlpjlp Posted messages 52399 Status Security Contributor 5 041
     
    hi
    run another online antivirus: here: online antivirus

    otherwise, do you disable your antivirus and other protections before starting the scan?
    1
    1. Anonymous user
       
      Antivirus / Firewall does not load in Safe Mode.

      Best regards.
      0
    2. jlpjlp Posted messages 52399 Status Security Contributor 5 041
       
      Online antivirus programs work very well in safe mode...
      0
    3. Anonymous user
       
      I am aware of that, I was referring to this sentence:

      "Otherwise, you do disable your antivirus and other protections before running the scan, right?"
      0
    4. jlpjlp Posted messages 52399 Status Security Contributor 5 041
       
      yes, but in this case it was not a matter of safemode
      0
    5. Anonymous user
       
      In that case, sorry for the "misunderstanding".

      Regards.
      0
  2. jlpjlp Posted messages 52399 Status Security Contributor 5 041
     
    Did you check the link I sent you for online antivirus?

    https://www.commentcamarche.net/faq/8877-antivirus-en-ligne
    1
  3. Stratonimbus Posted messages 69 Registration date   Status Member Last intervention   57
     
    Thank you for your responses.
    It doesn’t work better when disabling the antivirus.
    And I have already re-downloaded HouseCall several times without success.
    What is the "up-to-date" online antivirus?
    0
  4. Anonymous user
     
    Out to date: Not up to date; download level:

    A-squared free no longer exists, Avast 4 ?? Version 6 has been released since!

    --
    Sincerely.
    0
    1. Anonymous user
       
      Here are some examples, would you like more links to online antivirus?
      0
  5. Stratonimbus Posted messages 69 Registration date   Status Member Last intervention   57
     
    Yes, I would like to do the most thorough scan possible, and especially the most reliable one.
    0
  6. Anonymous user
     
    The online scan Kaspersky is technically the most advanced; unfortunately, you're out of luck! The scanner is undergoing maintenance..
    --
    Best regards.
    0
    1. Anonymous user
       
      You have Norton (beware of prejudice): http://security.symantec.com/sscv6/WelcomePage.asp

      Bitdefender: http://www.bitdefender.fr/scanner/online/free.html
      0
    2. Anonymous user
       
      However, Kaspersky remains THE most reliable.
      0
  7. Stratonimbus Posted messages 69 Registration date   Status Member Last intervention   57
     
    Ok thanks saachaa.
    0
    1. Anonymous user
       
      You're welcome, if you think the topic is resolved, I'll leave it to you to proceed :)
      0
  8. Anonymous user
     
    Good evening,

    This site is out-of-date! It's not really recommended to run analyses..

    Moving on, have you tried reinstalling/redownloading the file?
    -2