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Samsung TV screen stays gray when turned off.

Yhovan Posted messages 3 Status Member -  
Yhovan Posted messages 3 Status Member -
Hello,

When I turn off the television (Samsung PS50Q7HD), the screen remains bright in the dark.

Thank you for your insight.

Yhovan

Configuration: Windows Vista / Internet Explorer 8.0

2 answers

  1.
    Bernorenard Posted messages 7776 Registration date   Status Member Last intervention   2 589
     
    Hello
    check the customer service, it seems that the backlighting is not turning off, it should be covered by the warranty
    bye
    0
  2. Yhovan Posted messages 3 Status Member
     
    Thank you for the information.
    0