Refus de windows update

TEDDY90 Messages postés 1 Statut Membre -  
 vivi -
Bonjour,

Je n'arrive plus a acceder à windows update, le systeme recherche les mise à jour a installer puis un message me dit que ces maj ne peuvent etre effectuées.
Je n'ai pas de message d'erreur spécifique.. virus?? ver ??

Pc portable
XP home SP2
Anti virus Norton à jour
Anti spywere

Merci de votre aide

A++

1 réponse

  1. boulepate
     
    Salut

    telecharge Hijack this ci dessous, installe le dans son propre dossier, choisis l'option 1, puis copie et colle le rapprot ici:

    http://www.01net.com/telecharger/windows/Internet/internet_utlitaire/fiches/29061.html
    0
    1. vivi
       
      bojour
      j'ai le meme problème
      voici le log
      Logfile of HijackThis v1.99.1
      Scan saved at 13:15:43, on 13/12/2006
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.5730.0011)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\Explorer.EXE
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\sm56hlpr.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
      C:\HP\KBD\KBD.EXE
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\windows\system\hpsysdrv.exe
      C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
      C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      C:\WINDOWS\ALCXMNTR.EXE
      C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
      C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
      C:\Program Files\Fichiers communs\Network Associates\TalkBack\TBMon.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Windows Media Player\WMPNSCFG.exe
      C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
      C:\Program Files\Microsoft Office\Office\1036\OLFSNT40.EXE
      C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
      C:\PVSW\Bin\w3dbsmgr.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
      C:\Program Files\Network Associates\VirusScan\Mcshield.exe
      C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\WINDOWS\system32\rsvp.exe
      C:\Program Files\MSN Messenger\msnmsgr.exe
      C:\Hiajckthis\HijackThis.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.fr/?gws_rd=ssl
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/...
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
      O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
      O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll (file missing)
      O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll (file missing)
      O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
      O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
      O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
      O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
      O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
      O4 - HKLM\..\Run: [MPFEXE] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
      O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
      O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
      O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
      O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
      O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
      O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
      O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
      O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
      O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.7.5.0\HbtOEAddOn.exe
      O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
      O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
      O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
      O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
      O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Fichiers communs\Network Associates\TalkBack\TBMon.exe"
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [WOOKIT] C:\PROGRA~1\Wanadoo\Shell.exe appLaunchClientZone.shl|PARAM= cnx
      O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - Startup: EUS_QueueMgr.lnk = C:\WINDOWS\Downloaded Program Files\EUS_QueueMgr.exe
      O4 - Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\w3dbsmgr.exe
      O4 - Global Startup: Démarrage rapide du logiciel HP Image Zone.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
      O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
      O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1036\OLFSNT40.EXE
      O8 - Extra context menu item: Easy-WebPrint Ajouter à la liste d'impressions - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
      O8 - Extra context menu item: Easy-WebPrint Impression rapide - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
      O8 - Extra context menu item: Easy-WebPrint Imprimer - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
      O8 - Extra context menu item: Easy-WebPrint Prévisualiser - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
      O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll (file missing)
      O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll (file missing)
      O9 - Extra button: Aide à la connexion - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
      O9 - Extra 'Tools' menuitem: Aide à la connexion - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O11 - Options group: [INTERNATIONAL] International*
      O16 - DPF: {26AA61A6-BE36-4A30-AEDF-9A3C91E15428} (EU-supply Filemanager Utility) - https://www.eu-supply.com/Java/EUS_FileMgr/EUS.cab
      O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqemea/downloads/sysinfo.cab
      O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://mmebo.spaces.live.com//PhotoUpload/MsnPUpld.cab
      O16 - DPF: {51F428EC-EAA5-483F-86AE-AD9CE3A51C79} (EU-supply Upload Utility) - https://www.eu-supply.com/java/EUS_UploadMgr/EUS.cab
      O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
      O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
      O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
      O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
      O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
      O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
      O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
      O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: Service Framework McAfee (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
      O23 - Service: McAfee WSC Integration (McDetect.exe) - Unknown owner - c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
      O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
      O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
      O23 - Service: McAfee Task Scheduler (McTskshd.exe) - Unknown owner - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe (file missing)
      O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
      O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe (file missing)
      O23 - Service: McAfee SpamKiller Server (MskService) - Unknown owner - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe (file missing)
      0