Nuage suspect 4

Anonymous user -  
 Anonymous user -
Hello,

Norton found a heuristic virus on my computer named suspicious cloud 4. After several scans with another antivirus, nothing was found. Should I be worried????

Configuration: Windows 7 / Internet Explorer 8.0

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25 answers

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  1. Anonymous user
     
    Hi, it's on c:\windows\temp
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    1
  2. gen-hackman
     
    DISABLE YOUR ANTIVIRUS AND FIREWALL IF PRESENT !!!!! (as it is mistakenly detected as an infection)

    ▶ Download here: List_Kill'em

    and save it on your desktop

    if you have XP => double click
    if you have Vista or Windows 7 => right click "run as...."


    on the shortcut on your desktop to start the installation

    Keep checked:

    ♦ Run List_Kill'em

    once finished, click on "finish" and the program will start automatically

    It will first download and install its updates, then will give you its menu

    choose the Search option

    ▶ let the tool work

    a dialog box may open, in that case click "ok" or "Agree"

    when the white window appears, it may take a little while, that's normal, it's a supplementary search for hidden files, the program is not stuck.

    ▶ Post the content of the report that opens at 100% of the scan on the screen "COMPLETED"

    ▶▶▶ DO NOT POST IT ON THE FORUM

    To send it to me click on this link: http://www.cijoint.fr/

    ▶ Click on Browse and search for the file C:\List'em.txt

    ▶ Click on Open.

    ▶ Click on "Click here to drop the file".

    A link of this form:

    http://www.cijoint.fr/cjlink.php?file=265368/cijSKAP5fU.txt

    is added on the page.

    ▶ Copy this link in your reply.

    ▶ Do the same with more.txt which is on your desktop
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    ♦G3и-н@¢ки™©®♦
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  3. Anonymous user
     
    ok
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  4. gen-hackman
     
    hello which file?
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    ♦G3и-н@¢км@и™©®♦
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  5. gen-hackman
     
    empty the temp folder

    * Download here: USBFIX to your desktop

    /!\ Temporarily disable, and only for the time you are using USBFIX, the real-time protection of your antivirus and antispyware, which can significantly hinder the search and cleaning procedure of the tool.

    If you have XP => double click
    if you have Vista or Windows 7 => right click "run as...."


    on the Usbfix icon located on your Desktop.
    On the page, click on the button:

    “Search”

    /!\ Connect your external data sources to your PC (USB key, external hard drive, etc...) that may have been infected without opening them

    - then click OK
    - Let the tool work.
    - Post the report that appears at the end.
    the report is located at C:\ UsbFix.txt

    Note: "Process.exe", a component of the tool, is detected by some antivirus (AntiVir, Dr.Web, Kaspersky Anti-Virus) as a RiskTool.
    It is not a virus, but a utility designed to terminate processes.
    In the wrong hands, this utility could stop security software (Antivirus, Firewall...) hence the alert issued by these antivirus programs.
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    ♦G3и-н@¢км@и™©®♦
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  6. Anonymous user
     
    Thank you!!!!
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  7. gen-hackman
     
    I am waiting for the report
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    ♦G3и-н@¢ки™©®♦
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  8. Anonymous user
     
    Good evening,

    I haven't downloaded USBFIX yet, as I'm waiting for my partner. Norton has quarantined the suspicious cloud files. It detected them since Sunday, August 29 (which is one detection) and 3 detections today, Monday, August 30, 2010.

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  9. Anonymous user
     
    Here is the report.

    I don't understand because I disabled my firewall until I restarted my computer.

    User: xxx
    Updated on 08/29/2010 by El Desaparecido/ c_xx
    Website: http:\pagesperso-orange.fr\NosTools\index.htlm
    Contact: Findykill. contact@gmail.com

    CPU: ----
    CUP2:---

    Microsoft Windows 7 Home Premium Edition
    Internet Explorer 8 ...

    Windows Firewall enabled
    RAM-> 3838 MB
    C:\ (%systemdrive%)-> Hard Drive # 450 GB Free(s)
    D:\ -> CD-ROM

    ################### l Infectious Elements l
    ################### l Registry
    ################### l Mountpoints2
    ################### l Vaccine
    (!) This computer is not vaccinated!
    ################### l E.O.F l
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  10. gen-hackman
     
    Have you disabled Norton as requested?
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    ♦G3и-н@¢км@и™©®♦
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  11. Anonymous user
     
    Yes, I turned everything off
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  12. gen-hackman
     
    you executed it with the right click "run as ????"
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  13. Anonymous user
     
    What does my report mean then????
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  14. Anonymous user
     
    I will start over tomorrow, then. Have a good evening!!!
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  15. gen-hackman
     
    ok see you tomorrow :)
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  16. Anonymous user
     
    Hello,

    I have tried everything, there’s nothing I can do. I disabled the smart firewall and Norton auto-protect antivirus. Still nothing. I even disabled the Windows Firewall.
    But it still seems to be protected.
    I wonder if it's because I'm on Wi-Fi, on my laptop.
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  17. gen-hackman
     
    make the deletion option with usbfix
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    ♦G3и-н@¢ки™©®♦
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  18. Anonymous user
     
    I am sharing the result; the list is really long to write. Here we go!!!

    User: xxx
    Updated on 29/08/2010 by El Desaparecido/ c_xx
    Website: http:\pagesperso-orange.fr\NosTools\index.htlm
    Contact: Findykill. contact@gmail.com

    CPU: ----
    CUP2:---

    Microsoft Windows 7 Home Premium Edition
    Internet Explorer 8 ...

    Windows Firewall enabled
    RAM-> 3838 Mo
    C:\ (%systemdrive%)-> hard drive # 450 Go Free (s)
    D:\ -> CD-ROM

    ################### l Infectious Elements l
    ################### l Registry l
    ################### l Mountpoints2 l
    ################### l Listing l
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  19. Anonymous user
     
    Continuation of the listing
    31/08/2010 -14:09:17 l SHD ] C:\ $ Reclycle. bin
    14/07/2009 -03:38.58 l RASH l 383562
    27/07/2009 -22h40:53 l RASH l 8192] C\:BOOTSECT.BAK
    14/07/2009 -07:08:56 l SHD ] C:\ Document and Settings
    21/08/2010 -02:41:32 l DC] c:\element
    07/11/2007- 08:00:40 A l 17734] C:\eula.1028.txt
    07/11/2007- 08:00:40 A l 17734] C:\eula.1031.txt
    07/11/2007- 08:00:40 A l 10134] C:\eula.1033.txt
    07/11/2007- 08:00:40 A l 17734] C:\eula.1036.txt
    07/11/2007- 08:00:40 A l 17734] C:\eula.1040.txt
    07/11/2007- 08:00:40 A l 118] C:\eula.1041.txt
    07/11/2007- 08:00:40 A l 17734] C:\eula.1042.txt
    07/11/2007- 08:00:40 A l 17734] C:\eula.2052.txt
    07/11/2007- 08:00:40 A l 17734] C:\eula.3082.txt
    07/11/2007- 08:00:40 A l 1110] C:\globdata.ini
    31/08/2010- 12:56:02 ASH l 3018461184] C:\hiberfil.sys
    07/11/2007- 08:44:20 A l 855040] C:\ install.exe
    07/11/2007- 08:44:20 A l 843] C:\ install.ini
    07/11/2007- 08:44:20 A l 75280] C:\ install.res.1028.dll
    07/11/2007- 08:44:20 A l 95248] C:\ install.res.1031.dll
    07/11/2007- 08:44:20 A l 90128] C:\ install.res.1033.dll
    07/11/2007- 08:44:20 A l 96272] C:\ install.res.1036.dll
    07/11/2007- 08:44:20 A l 94224] C:\ install.res.1040.dll
    07/11/2007- 08:44:20 A l 80400] C:\ install.res.1041.dll
    07/11/2007- 08:44:20 A l 78864] C:\ install.res.1042.dll
    07/11/2007- 08:44:20 A l 74768] C:\ install.res.2052.dll
    07/11/2007- 08:44:20 A l 95248] C:\ install.res.3082.dll
    25/03/2010- 21:45:10 RHD ] C:\MSOCache
    23/08/2010- 16:57:38 HD ] C:\oem
    31/08/2010- 12:56:06 ASH l 4024614912] C:\pagefile.sys
    01/04/2010- 05:51:23 RASH l 1893] C:\Patch.rev
    14/07/2009- 05:20:08 D ] C:\PerfLogs
    21/08/2010- 02:35:51 l RASH l 221] C:\Preload.rev
    30/08/2010- 21:44:30 l RD ] C:\ Program Files
    30/08/2010- 22:08:17 l RD ] C:\ Program Files (x86)
    30/08/2010- 21:40:03 l HD ] C:\ ProgramData
    21/08/2010- 02:35:39 l SHD ]C:\Recovery
    19/05/2010- 02:18:07 l A l 2142] C:\RHDSetup. log
    31/08/2010- 13:01:55 l SHD] C:\System Volume Information
    31/08/2010- 14:09: 17 l D ] C:\ UsbFix
    31/08/2010- 14:07:36 l A l 3021] C:\ UsbFix.txt
    23/08/2010- 19:03:2010l RD ] C:\Users
    07/11/2007- 08:00:40 l A l 5686] C:\vcredist.bmp
    07/11/2007- 08:50:40 l A l 1927956]C:\VC_RED.cab
    07/11/2007- 08:53:12 l A l 242176 C:\VC_RED.MSI
    31/08/2010- 09/29/57 l AD ] C:\ Windows
    ################### l Vaccine l
    C:\Autorun.inf-> Folder created by Usbfix (El Desaparecido $ C_xx)
    ################### l E.O.F l
    ------------------------------------------------------------------------------
    So what does this report mean????? Thank you!!!!
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  20. gen-hackman
     
    The list is really long to write.

    ??????????????????????????????????????

    Are you copying everything by hand?????????????????????
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