Blue screen [Vista]

Salut,

Je ne te garanti pas la réponse, mais essaye de mettre tes pilotes à jour. Rends toi sur ce site, et suis les instructions : https://www.touslesdrivers.com/index.php?v_page=29

Puis télécharge les mises à jour de pilotes, et installe les tous.

@ +

Re

PCTAppEvent.sys appartien a PC Tools c'est un pilote qui se trouve par defaut dans C:\windows\system32\drivers\, fait une mise a jours du logiciel ou désinstalle le si ça persiste !

PS: essaye de metre des truc genre (re, SVP, Merci d'avence) ça fait plus polis et ça donne plus envi de t'aidé :=)

cordialement

Bonne chance !

Merci je suis en train de télécharger.

EDIT : Outch plusieurs heures de téléchargement.

Euhhhh, il y en a pour trop longtemps je téléchargerai sa lundi au boulot je te tiens au courent.

Sinon il y a pas d'autre solutions ?

Je viens d'ouvrir un .dump et voila ce que j'ai :

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\Mini052309-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Windows Longhorn Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Kernel base = 0x81e4c000 PsLoadedModuleList = 0x81f63c70
Debug session time: Sat May 23 11:02:31.036 2009 (GMT+2)
System Uptime: 0 days 1:06:41.351
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Loading Kernel Symbols
.....................................................................................................................................................................
Loading unloaded module list
......
Loading User Symbols
Unable to load image SYMNDISV.SYS, Win32 error 2
*** WARNING: Unable to verify timestamp for SYMNDISV.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNDISV.SYS
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 9a6e1486, ac93aeb8, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Unable to load image pctgntdi.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for pctgntdi.sys
*** ERROR: Module load completed but symbols could not be loaded for pctgntdi.sys
Unable to load image SYMTDI.SYS, Win32 error 2
*** WARNING: Unable to verify timestamp for SYMTDI.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMTDI.SYS
Unable to load image aswTdi.SYS, Win32 error 2
*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
Probably caused by : SYMNDISV.SYS ( SYMNDISV+3486 )

Followup: MachineOwner
---------

Bonjour !

dsl si je suis pas venu depui le temps ( se temps si je me connecte pas souvent )

mais ton probleme semble etre résolut, enfin tu l'as résolut toi meme "SYMNDISV.SYS" dans ton dump log est le probleme et il semblerai que c'est un pilote lié a symantec, donc je supose que ta norton anti-virus a partir de la je te propose de le désactivé/désinstallé et metre par exemple avast qui est gratuit (le temps de confirmé que c'est de la que ça vien)

PS: sans vouloir critiqué tes choix, Norton est a mon gout super pourri

Tien nous au courant

Bonne Chance

Je c'est qu'il est pourris c'est pour sa que je l'ai enlevé ... manuellement.

Et m**** je peux pas désinstaller il me dit : "This MSI must be launched through setup ."

Résolut.

t'a réussi a le désinstaller et t'a plus d'ecran bleu ?

Je te demande ça pour que ceux qui ont ou auront le meme probleme ils seront d'ou ça vien :)

J'ai un nouveau problème celui si ... Et la je vois pas comment le résoudre.

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\Mini052409-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Windows Longhorn Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Kernel base = 0x81e09000 PsLoadedModuleList = 0x81f20c70
Debug session time: Sun May 24 18:02:18.490 2009 (GMT+2)
System Uptime: 0 days 0:10:56.615
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Loading Kernel Symbols
......................................................................................................................................................
Loading unloaded module list
.....
Loading User Symbols
Unable to load image PCTAppEvent.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for PCTAppEvent.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTAppEvent.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {204c525d, 2, 0, 9c2d1907}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Unable to load image avipbb.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for avipbb.sys
*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys
Probably caused by : PCTAppEvent.sys ( PCTAppEvent+1907 )

Followup: MachineOwner
---------

Re je mais à jours le Par-feu en gros c'est sa si ces le cas je suis en train de le faire ^^.

C'est encore moi ^^.
Voila mon nouveau problème avec ce pu*** de bluescreen le voici.

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\Mini060409-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Windows Longhorn Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Kernel base = 0x81e33000 PsLoadedModuleList = 0x81f4ac70
Debug session time: Thu Jun 4 17:42:17.810 2009 (GMT+2)
System Uptime: 0 days 0:26:43.269
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Loading Kernel Symbols
......................................................................................................................................................
Loading unloaded module list
.....
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {22, 87955000, 0, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Unable to load image PCTAppEvent.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for PCTAppEvent.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTAppEvent.sys
Probably caused by : PCTAppEvent.sys ( PCTAppEvent+dc58 )

Followup: MachineOwner
---------

Up, avec un nouveau problème :

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\Mini062009-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Windows Longhorn Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Kernel base = 0x81e1a000 PsLoadedModuleList = 0x81f31c70
Debug session time: Sat Jun 20 18:25:48.992 2009 (GMT+2)
System Uptime: 0 days 1:00:00.891
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Loading Kernel Symbols
......................................................................................................................................................
Loading unloaded module list
......
Loading User Symbols
Unable to load image PCTAppEvent.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for PCTAppEvent.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTAppEvent.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {4084c, 2, 0, 9d2d103d}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Unable to load image avipbb.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for avipbb.sys
*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys
Probably caused by : PCTAppEvent.sys ( PCTAppEvent+103d )

Followup: MachineOwner
---------

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