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Rpcnet.exe

sb028 Posted messages 4 Status Membre -  
 ebud -
Hello,

I am requesting your help to properly disinfect my computer, my antivirus warned me of an infection coming from

apparently rpcnet.exe located in C:\windows\system32\.

Thank you in advance for your help
Configuration: Windows Vista Firefox 3.0.8

9 réponses

Réponse 1 / 9
kopax Posted messages 34 Registration date   Status Membre Last intervention   4
 
I allow myself to post information about rpcnet.exe directly from Absolut Software Corp to facilitate information gathering via Google queries.

I sent an email to Absolut Software Corp (www.absolute.com) to ask what this process rpcnet.exe is and the procedure to uninstall it.
Here is the exchange I had with Chris Librel <CLibrel@absolute.com>, who works for the support of Absolut Software Corp.
The messages are in English: 

From: Me to Absolut Software Corp Sent: Friday, April 09, 2010 11:01 Subject: What is rpcnet.exe Hi, I have on my computer a spyware from your company called rpcnet.exe What is it exactly and how did it arrive on my laptop? How can I uninstall it? Cordially,


From: Absolut Software Corp to Me Sent: Friday, April 09, 2010 14:47 Subject: Re: What is rpcnet.exe Hi, Rpcnet.exe deals with the Computrace asset tracking and asset recovery software. Computrace may have been purchased with your machine and pre-installed at the factory. Please provide the serial number associated with your machine. If you did not purchase Computrace, please scan and email a copy of the receipt showing the purchase of the machine and we can then flag the machine for removal to remove Computrace once we can confirm that you are the owner of the machine. Regards, Chris Librel Global Support | Absolute Software Corporation


From: Absolut Software Corp to Me Sent: Saturday, April 10, 2010 13:43 Subject: Re: Re: What is rpcnet.exe Hi, thanks for your answer: > Computrace may have been purchased with your machine and > pre-installed at the factory After buying the computer (at first it was on Windows Vista), I formatted and installed my own personal copy of Windows XP PRO, and installed just the minimal drivers with no add-on software and advertising software. So this might be impossible. > Please provide the serial number associated with your machine. > > If you did not purchase Computrace, please scan and email a copy of the > receipt showing the purchase of the machine and we can then flag the machine > for removal to remove Computrace once we can confirm that you are the owner > of the machine. I don't know you, and I will not send you a scan of the receipt. Do you have the right to monitor my computer without my knowledge? I am sure you don't. Do you have the right to refuse to help me to remove your spyware? I have not been warned that I will have spyware on my computer. Please indicate to me the procedure to remove rpcnet.exe without giving you my serial number, or any other personal information. Otherwise, I'll forward your message to the forums discussing this process, and also transmit it to the relevant authorities for consumer protection. Cordially,


I hope I am not the only one complaining, and now you know who to contact if you have spyware called rpcnet.exe monitoring you.

kopax
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