Broken keyboard key clips on laptop Closed

Question

Hello everyone, I have one of the two clips for the D key on my Compaq Presario laptop that is broken. The key no longer holds. HP Compaq is asking for 223 euros for this repair because they want to replace the entire keyboard. What can I do? I can't find these clips anywhere. Thank you in advance for your help.

nananard · Accepted Answer

Hello everyone, I'm joining this discussion a bit late because I believe you have all solved your problems, or at least I hope so, because charging such high prices when there is a very simple fix that takes 5 minutes and just a bit of effort is incredible, as laptop keys are not sturdy, and after my tip, they are even stronger and more flexible than the original!  So, I’m sharing my trick that I've been using for a long time (of course, notifying the client)  If you still have the intact key (that's the sine qua non condition), you remove the clip from the keyboard, the little "piece of white plastic." You scrape the inside of the key to make sure it is clean and has as few rough edges left by the broken clips as possible, while leaving the metallic parts in the hole left by the absence of the key.  In the middle of the hole where the broken key was, there is a small rubber cylinder; clean it but don’t touch it otherwise, and especially do not pull on it to remove it!  You take soft foam and cut a small square from this foam to the necessary thickness so that it does not stick up too high above the edge of the hole, and you make a slit three quarters of the way through this small square. Then you place it in the hole so that the small rubber cylinder is free in the slit of the square, but not too tight. You position the key over this foam to adjust the small square so that it is not too high and does not protrude from the key and is invisible, ensuring the key you are going to glue does not stick up or sit lower than the others. When all is OK, you apply quick-drying contact gel glue on the side facing the computer "be careful not to use too much," you let it rest for two or three minutes (the glue needs to dry a bit!)  Then you press down hard while placing the key on the foam until the small square is glued in the hole. You do the same operation with the key itself and press hard! Be careful not to glue the small rubber button but make sure it remains free!  Here’s a tip that I hope will help you and cost you less than a keyboard or repair. Having worked for a long time as a technician in places where ordered spare parts took months to arrive and where the equipment was guaranteed only until the door of the shop, I have plenty of tricks like this in many fields.  Bernard!!

us · Answer

Hi,  I don't really know what to tell you. But personally, on my TOSHIBA, the keys are sold for a pittance... So you can always shout scandal!! or look elsewhere... 223€ = 1500 francs! it's crazy!!!  One idea would be to see if you can find a used old laptop with the same keys...  See you, Best regards, Us.

bertrand · Answer

Hello, I just saw that you said it was possible to buy Toshiba PC keys. Could you please tell me how? Because my H key is broken. Thank you very much. I’m leaving my email address: Email address removed CCM Moderation Thank youuuuuuuuuuu!

Atma · Answer

I'm interested too! ... especially since at my place, it's the A key that's broken ... it's not like it's a vowel -_-'

schoumette1 · Answer

Hello, I also have a broken U key and I can't get it back on, could you tell me where I can find a replacement key? My laptop is a Toshiba Satellite M70-211. Thank you for your reply.

bouboulee · Answer

Me, it's the W key. I seriously thought it only happened to me lol.

Elise · Answer

Me, it's the keys j, k, i... A big book fell on my PC... And bang! Catastrophe... Plus, I'm in Germany until the end of July... so... sniff! What to do? I'm really unlucky! grr Have a good day everyone! Elise

de kerleau · Answer

Hello, I have some key problems on my Toshiba Satellite PC Could you please give me your address where to buy replacement keys; Thank you in advance

Michel B · Answer

I changed my keyboard from a Compaq nx9030 for €27 including shipping. Here: http://welcome.hp.com/country/fr/fr/howtobuy.html  Proof: Parts you ordered    Price Shipment date catalog total (EUR) Net price (EUR) Qty Part price (EUR)    371787-051 101/102-key compatible keyboard - Industry standard full-width layout, isolated inverted-T cursor control keys, integrated numeric keypad, hotkeys for special features - 19.05mm x 19.05mm key pitch, 2.5mm stroke - Includes ribbon cable (France) 22.48 22.48 1 22.48  This email is for informational purposes only. Do not pay. Your credit card has been charged. Tax Order subtotal (EUR) 22.48 VAT 4.41 Order total (EUR) 26.89   Using this site means you accept its terms.

nicotine97 · Answer

Hello, does anyone have good info on the keys because I called Toshiba and they completely change the keyboard while I only have one key damaged, honestly very commercial, if anyone has a mega good plan to find individual keys, and I don’t know anyone who has a Toshiba laptop, grr thank you infinitely it’s urgent Val

Atma · Answer

I took my "super used" key and put it in place of my missing key ;)

nicotine97 · Answer

Hello, so you actually have a hole in your keyboard then!!!

moimanolo · Answer

Hello,  my dog broke the L key on my laptop, and on top of that, she swallowed it!!  Where can I find an L key without buying the whole keyboard?! It's a Toshiba Satellite.   Thanks!!

clic touche · Answer

Hello, apparently there's no one to respond to us, I'm looking to change my key, I don't want to have a hole in my keyboard and completely replace the keyboard, I think it's completely stupid besides it can't be easy!!! Val

moimanolo · Answer

It's clear!! I'm missing the L key and I think we can change only the keys individually, because on Toshiba, they clip on easily, so I'm making a final SOS call!!!!!! for someone to tell me where to find out how to change the keys individually on Toshiba Satellite keyboards!!  Thanks!! Manolo

Val · Answer

Hello,  a key on my laptop has popped off and I retrieved 2 white pieces behind the key. I know the correct position, but I don't know how to put it back.  Please reply quickly.

mlmizgier · Answer

Hello,
I have the same problem! ... but mine is the N that is broken, it's a Toshiba Satellite too!! ... does anyone know where I can find the keys individually?!
I'll leave you my email, Address removed Moderation CCM...
Thank you!!

Mlmizgier

nicotine97 · Answer

Hello,  APPARENTLY THERE'S NOBODY TO GIVE US THE INFO!!!

manolo · Answer

Hello, what I propose is that I buy a keyboard, and then I sell you the keys individually for a song, so everyone can just get their missing key back.

nicotine97 · Answer

Hello, Manolo,  I think it's a great idea, for me it's the key at the start of entry, the BK SP, the return key, keep it aside for me when you buy the keyboard, I'm counting on you. I need to check my laptop though, I think it's a Satellite, but anyway, it has to be a universal keyboard for Toshiba laptops, right!!!! Keep me posted Manolo, thanks Val

manolo · Answer

Hello,  well apparently, they are the same keyboards, there are just some Toshibas where the layout is different, but after checking, they are the same keys that clip in. I'm trying to find a second-hand keyboard at a reasonable price, but it's not an easy task yet!

ctrl · Answer

Hello,  well, listen, I'm also interested in the Ctrl key clip because I can't even replace it with another one; it's a weird size on a Toshiba Satellite.

moimanolo · Answer

Hello, okay, I will buy a keyboard and then I will let you know so you can set the keys aside for me.

nicotine97 · Answer

Hello, keep me updated thank you

ctrl · Answer

Hello,  you can keep me informed too because I contacted Toshiba and they only replace the entire keyboard for a small piece of plastic just to make money, money, and more money!

manolo · Answer

Hello, as soon as I receive the keyboard, I'll let you know.

moimanolo · Answer

Hello, I just acquired a QWERTY keyboard. The keys are the same, except that the layout of the keyboard is different.  I’m waiting to receive this keyboard, and then you will confirm that we can indeed put the keys back on it. I was missing the L key, and I temporarily replaced it with the $ key, which I don’t use.  I’m leaving you my email for any information; I’m reselling the keys for 3.50 each, I think it’s fair, right?!  So I am selling the keys individually: the top part of the black key that sits and clips directly onto the visible white part of the keyboard.  For more information: Address removed CCM Moderation  I think and hope that this key hassle will finally be resolved for everyone!! Phew!!!

nicotine97 · Answer

Hello, Keep me updated as soon as you receive the keyboard, so for me it's still the same key, it's the Backspace key, the return key, by the way, is the keyboard you ordered black?

manolo · Answer

Good evening,  bad news, I received the keyboard this evening, but there was a mistake on their part, it's not the right one! It's not a satellite, so either I sell it online, or I return it and I will be waiting for a new one again!!  I'm bummed!!  I'll wait to check with my friend.  Manuel

nicotine97 · Answer

HI MANUEL hey tough luck, well as soon as you have news let me know, you know which one I need, the Bk Sp, back!! see you soon Val

jennyfer · Answer

Hello, I am missing not the keys or the little white pieces, but the rubber pads because my dogs removed them and ate them. But the most annoying thing is that I am missing 14 rubber pads. Please help me; my laptop is not even 5 months old and it’s a Sony Vaio. Please, help me!!!!!!!!!!!!!!!

jennyfer · Answer

You don't sell the rubber pads that are under the keys, I need 14 of them please let me know what to do, I'll give you my email
Address removed Moderation CCM it's very important, thank you very much in advance.

stefaniiiie · Answer

Good evening!   I'm having the same issue.   I broke the 3 key on my Toshiba A200 satellite and I would like to find the missing key.   Have you found a solution?

horror rose · Answer

puttin phew I'm not the only one I admit I don't take care of my PC my S and space keys are broken!! helpppp

horror rose · Answer

putinnnn phew I'm not the only one I admit I'm not taking care of my computer my S and space keys are broken!! helpppp

fir · Answer

Hello, can you tell me where to find keys for the Fujitsu Siemens Amilo laptop? I'm missing the clips. Thank you for your response.

tatiana · Answer

Salut, the Ctrl key on my keyboard is broken. Is there a store where I can buy them separately? My laptop is a Toshiba Satellite Series A110. THANK YOU.

Anthony · Answer

Nothing serious in all of this... I suggest you take a trip to a computer assembler, or better yet, to a computer scrapyard. A keyboard takes less than 2 minutes to dismantle (a small tool like a cutter blade to lever it off, then to unhook the ribbon cable from its slot...), and many are compatible within the same brand... Remember to check the size of the ribbon cable and its position (centered, etc.), even if the keyboards look identical, otherwise it won't work... In short, many assemblers salvage old computers for parts, like if the screen is broken or the motherboard has burned out... So the rest of the parts are for sale, or even the whole chassis (from €40 on eBay)... It's always better than going through customer service...

idabel · Answer

Hello everyone
I'm a beginner in computer science and my beloved dog decided to jump on the couch with such force that he popped a key off my Packard Bell Easynote laptop, but the big issue is that I don't know how to put it back on. ALL THE PIECES ARE DISLODGED....
Could someone kindly help me with some photos if possible to help me resolve my problem
With my thanks in advance, I look forward to hearing from you

souflam89 · Answer

I also have a broken touch on a Sony Vaio VGN-NR10E/S. Is there anyone who can help me?  Thank you in advance.

JEROMESP95 · Answer

Well, I also broke the two small white clips located under the key for a Compaq Presario. Where can I find that?

pschmitter · Answer

Good evening,
I also had the same problem with the arrow keys on my MEDION laptop.
In reading the forums, I saw different ideas:
- Buy a USB PC keyboard, for example, and connect it to the laptop to use it. Two disadvantages; the laptop keyboard is no longer useful and it’s not very practical.
- Retrieve the little spring from another unused key on the keyboard, like "²", and swap it with the broken key. It's not bad because in an emergency it allows you to reuse an important key for typing or games!
- I discovered another trick that worked on my MEDION laptop. I don't know if it's intentional, but on my keyboard, there are two empty key slots (that is, black keys without letters or numbers). When I pressed them, I felt there were spring cushions underneath. I then retrieved the cushions to install them on the arrow keys that weren't working, and it works very well! However, on another laptop, Packard Bell, the empty keys located at the arrow key area do not have spring cushions.
I hope my trick helps someone with the same problem I had!
Good luck to the tinkers!

pschmitter

Nicotine97 · Answer

Hello,

To be honest Pschmitter, I didn’t understand much, lol sorry and it’s mega complicated!!!

The part I’m missing, I’ve always had it, by the way, it’s the little clip that’s broken, but it’s such a hassle to find just one piece. I’ve called quite a few computer repair shops, but they don’t do that, and buying a whole keyboard is completely stupid!!! Does anyone still have an idea, thanks?

Nicotine97 · Answer

Hi,

Actually, I don't have the same problem as you; I just have a damaged key on my keyboard. The click for it has come off because it no longer stays in place, so I'm missing a key. I found Toshiba keyboards, but I only want the key. Thank you.

oupsman · Answer

HELLO,  PLEASE NOTE THAT THERE IS A DIFFERENCE BETWEEN A DISPLACED KEY AND A BROKEN KEY. I am certain that 99% of people with a displaced key would say that this key is broken.  It is important to know that if the key is displaced, one must understand the clip mechanism. Of course, it takes a bit of time to put it back on, but with a little finesse and patience, it can be done.  On the other hand, if the key is truly broken, in that case, the only solution is the actual replacement, but if it's to pay €200 for a key, I think that's a pure commercial rip-off.  Check if your key is only displaced and therefore can be reattached; otherwise, it is broken, so either we use it as is, or we replace it but not at the price of €200 (scandalous!)  Hoping to have helped you. See you!

Nicotine97 · Answer

Hello,  my key isn't broken, it's the clip and it's a hassle to find one...

truli · Answer

Hello, I'm looking for information on the Packard Bell Easynote 46000 laptop. Also, I would like to know how to order a key clip, thank you.

bastien13001 · Answer

I managed to put the ; key back on. In fact, you need to undo the fastening system from under the key, lift it onto the keyboard, and then press the key into place. Good luck! ;)

Arbre04 · Answer

I thought I was the only one this happened to: for me, it’s the "u" key on my HP Pavilion dv2699EF. If someone knows where to get keys or if someone is selling them, I would be happy to know! Thank you!

Arbre04 · Answer

I also thought I was the only one experiencing this: for me, it's the "u" key on my HP Pavilion dv2699EF PC. If anyone knows where to get keys or if someone is selling them, I would be happy to know! Thank you!

Sasori77 · Answer

Exactly the same issue except that for me it's a Packard Bell and it's the B and V keys that have the broken hold system, what should I do? -- Sasori King of Puppets!

yagoo33 · Answer

same for me the attachments for the BkSp key of my Toshiba Satellite

vouch · Answer

Good evening, I had the same problem and many of my keys came off  I managed to put most of them back because the clips from the keys had popped off  I still have 5 keys left to put back; I succeeded with the other 13  I need an explanation to be able to detach the clip from the key, while waiting for your response I will continue to try ^^

flo-extrem · Answer

Hello!  I had the same problem as you. I just ordered a keyboard for TOSHIBA Satellite. If you're interested, I could sell you some parts since I only need one. It's up to you...  Hi

alena · Answer

Hello! I'm also interested in your offer regarding the Shift key. A small piece of my key has come off, so it doesn't clip in anymore. Thank you in advance for your response.

alena · Answer

I'm still interested but I just have a quick question: what color are the keys? I'm missing the shift key and my computer is a Toshiba Satellite.

flo-extrem · Answer

the keys are gray for the info

flo-extrem · Answer

and it's a keyboard for Toshiba Satellite

Nicotine97 · Answer

Good evening,  Do you have a picture of the keyboard? Thank you.

zoue51 · Answer

Can someone help me:  I broke my letter O key on my Toshiba laptop model M40X.  Thanks in advance!

NICOTINE97 · Answer

Florent, I have received your MSN address  Could I see a picture of the entire keyboard you have, to really know if the "return" key that I'm missing will be the right one? Thank you, and you can also reply to me via MSN, no problem Thanks, have a good evening Val

flo-extrem · Answer

Here it is, I have a photo of my keyboard for those who are interested. Let me know and I'll send it to you!

NICOTINE97 · Answer

OK, I'm fine with that Florent, you can send it to me via MSN if you want, have a good evening. Val

toncartkt · Answer

I used the same glue that I use for the patches, 1 dot on each clip and on the keyboard, and for now it works, it's not that I need the "d" to strafe in CSS but almost -_-'

purrni · Answer

Especially don't try to replace the whole keyboard, nor the individual keys. I noticed that with the washer that connects the key to the surface, a steel ball placed on the plastic circle serves as a substitute for the keys... simply the key is no longer labeled as it used to be, and you have to remember. If you have the right key support the ball [orderable] shouldn't even shake, and it's fixed. At your service.

doctormad · Answer

conichoha, as usual we're getting screwed, welcome to the consumer society :)

h-conecticut · Answer

Hello, I don't know if this will interest anyone, but having had the same problem with broken clips on my keyboard, I had to buy a new one. So I now have all the clips for this keyboard, except for the "ENTER" and "ALT" keys, which I used on my old one. I hope to sell a few to offset the cost of my new keyboard, which still cost me nearly €70. ^^ My keyboard is compatible with Toshiba Satellite A200, 205, 210, and 215, and ONLY for these laptops. So please don't ask me if they work on a Compaq or HP. lol The keys are gray and I will send them with the clip. I'm thinking of selling the lot for €4.50, shipping included. So if you're interested, let me know!

eline019 · Answer

Good evening, I have the same issue with my LENOVO PC. I'm told that the keyboard needs to be replaced. I found one for 50 euros. But I hope to find someone who has had this issue and who might have spare clips if they changed the keyboard. Good luck.

safi · Answer

223 is insane, there are PCs cheaper than 223.

RodolpheB · Answer

Hello,  If anyone is still looking, I just changed the keyboard on one of my ACER laptops. I can sell the entire set of keys from my previous keyboard if someone wants them. We just need to check if they are compatible with your models.  Otherwise, if you want to buy an ACER type keyboard: http://www.rekah-europe.com They delivered to me within 48 hours!

alex · Answer

Bernard, your solution interests me. Could you explain it to me differently? I didn't really understand how to trim the foam. Do we make a hole inside? What do we stick to what? The rubber with the button or the foam with the button?

reparateur ordinateur portable · Answer

Hi,  otherwise you have these two sites for that:  https://reparateur-pc-portable.fr/  and  http://www.reparateur-pc-portable.com  happy repairing..  see you soon..

nananard · Answer

Hello, I've already shared this tip several times, but I'm not sure if I've done it here on this site!  Personally, when the clips of the keyboard are broken and we can't put new ones on because they're broken on the keyboard's support or on the key itself, here's what I do!  Provided, of course, that I haven't lost the key!!  I clean the hole left by my key with alcohol (in the middle of this hole there's a small rubber cylinder that is the actual key! So, it shouldn't be blocked with glue or anything else, but left perfectly free.   I cut a small square of soft foam to the size of the key (barely smaller), and I cut a hole in the foam so that the small plastic cylinder isn't obstructed. I glue the small square onto the key with a bit of cellulose glue or something else after testing, because there are some glues that destroy the foam. Then I drop a drop of glue on the keyboard in the hole left empty by the key (again, not on the rubber cylinder). I press down hard to level it with the other keys (if there's a slight difference, it's not too important since the foam will gradually compress).   I've restored countless keyboards this way, and if it's done well (good foam, good glue), there's no noticeable difference in the use of the keyboard, or so little that it doesn't cause any inconvenience.   You'll need to experiment with the foams before gluing because I've also had bad surprises with glues that ate away at the foam and made the key very hard but still functional.  I hope my tip can help you!   Bernard

atschoom · Answer

Thank you, Bernard, for this valuable tip, but could you specify what type of glue and what type of foam are best for this repair? Even with a photo to avoid naming a brand ;-) See you soon S.

victoire · Answer

Hello, I have broken the keys on my computer, specifically the down arrow and the exclamation point, and the white thing underneath the keys is broken as well. Can it be repaired? Can I find someone who sells them used and can repair them, please? I need your help.

Etourdiie · Answer

Hello,  I broke the ALT key on my Packard Bell EasyNote, the small white clip between the key and the keyboard, one of the legs broke off, but I managed to find it.  I need some advice: - Can I repair this clip by gluing this leg so that the key works again? If yes, what type of glue would you recommend? - Should I buy a clip for this key? If I need to buy a clip, I would like to know where I can purchase it.  Thank you in advance.

kyuss49 · Answer

Hello everyone,Take a look at eBay UK or US, there are tons of sellers with an impossible choice of keyboard keys for an impossible range of computers from all brands, and even if the keyboards are different, the keys remain the same... Most sellers agree to ship to France... Payment via PayPal. One key in English is called a “key” just like “keyboard” for those who aren't fluent in English... Have a great day, everyone...

Rosalinda · Answer

I'm interested. Just the little springs that go under the key; I have a Toshiba Satellite PC as well, and I wanted to remove a few keys because they had gotten wet. Unfortunately, the little "nubs" came off. I just need the square and round pieces that go under the keys. Thank you, How do we do this?

vipcluber · Answer

A small link for all those who have key problems on their HP-ACER-SONY-PACKARD BELL and TOSHIBA laptops. The keys and clips are sold individually at the price of 5 euros per key. http://www.informasur.fr/site_web/Acheter_des_touches.html

branda_lee 2006 · Answer

My cat jumped on my keyboard and I don't know how to fix it; the letters are very small.

Nky · Answer

https://www.touche-clavier-portable.com  ALL YOUR HAPPINESS... =)

eva-tralala · Answer

Hello, my keyboard has a problem; when I click on Q, it types A instead. How can I make everything normal again? Thank you in advance.

caramel58 · Answer

You are in QWERTY !!!!! Switch to AZERTY !!

tagtag · Answer

It's a language problem. Change it to French and everything will be fine, because your computer is set to English.

mag · Answer

go to touche-clavier.com, you will find all the keys you want, for €5

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