Agent.exe problem

Hello,
I've been having a problem for a few days with my computer. The AGENT.EXE process starts up and it greatly slows down my computer. I don't know much about computers, but I would like to get rid of it if possible without formatting my hard drive because I would lose too much data. I have Spyware Doctor, Spybot Search and Destroy, and Multivirus Cleaner 2008.
Thank you for your help.
Configuration: Windows XP Internet Explorer 7.0

10 answers

  1. Download this: useful to see what the infection might be and then take action.

    http://www.commentcamarche.net/telecharger/telecharger 159 hijackthis

    Install it normally like any other program in c/programs/...............
    Click on do a scan and save a logfile, you will get a report that you paste.
    Sometimes an alert appears stating that without the administrator function the report cannot be complete.
    At this point, restart hijack by right-clicking on the shortcut and running as administrator.
    0
    1. Pour le moment, il a l'air d'avoir disparu. Je garde ton conseil et je te tiens au courant, merci beaucoup.
      1
      1. The problem has returned, here is the requested report:

        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 10:06:26, on 25/07/2008
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v7.00 (7.00.6000.16674)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\Explorer.EXE
        C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
        C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        C:\Program Files\Alwil Software\Avast4\ashServ.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Acer\Empowering Technology\admServ.exe
        C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
        C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
        C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
        C:\Program Files\CyberLink\Shared Files\RichVideo.exe
        C:\WINDOWS\system32\svchost.exe
        C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
        C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        C:\WINDOWS\RTHDCPL.EXE
        C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
        C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
        C:\Program Files\Acer\Acer Arcade\PCMService.exe
        C:\WINDOWS\system32\igfxtray.exe
        C:\WINDOWS\system32\hkcmd.exe
        C:\WINDOWS\system32\igfxpers.exe
        C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
        C:\acer\Empowering Technology\ePower\epm-dm.exe
        C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
        C:\Acer\Empowering Technology\eRecovery\Monitor.exe
        C:\Acer\Empowering Technology\admtray.exe
        C:\WINDOWS\system32\ezSP_Px.exe
        C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
        C:\Program Files\BroadJump\Client Foundation\CFD.exe
        C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
        C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
        C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
        C:\Program Files\Fichiers communs\Sony Shared\AVLib\SSScsiSV.exe
        C:\WINDOWS\system32\igfxext.exe
        C:\PROGRA~1\CLUB-I~1\LECOMP~1\SMARTB~1\MotiveSB.exe
        C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        C:\WINDOWS\system32\igfxsrvc.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
        C:\Program Files\Messenger\msmsgs.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe
        C:\Program Files\Google\Google Updater\GoogleUpdater.exe
        C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\agent.exe
        C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
        C:\Program Files\Club-Internet\Lanceur\lanceur.exe
        C:\Program Files\Club-Internet\Le Compagnon Club\bin\mpbtn.exe
        C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
        C:\WINDOWS\system32\wuauclt.exe
        C:\Program Files\Alwil Software\Avast4\setup\avast.setup
        C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
        C:\Program Files\Internet Explorer\iexplore.exe
        C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WLLoginProxy.exe
        C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.imesh.com/sidebar.html?src=ssb
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.imesh.com/sidebar.html?src=ssb
        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://actus.sfr.fr
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.imesh.com/sidebar.html?src=ssb
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer with Club-Internet
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
        R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Links
        O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
        O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
        O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
        O2 - BHO: EoRezoBHO - {64F56FC1-1272-44CD-BA6E-39723696E350} - C:\Program Files\EoRezo\EoAdv\EoRezoBHO.dll (file missing)
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
        O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
        O2 - BHO: Windows Live Login Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
        O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
        O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
        O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
        O4 - HKLM\..\Run: [LaunchApp] Alaunch
        O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
        O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
        O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
        O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
        O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
        O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
        O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
        O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
        O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
        O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
        O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
        O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
        O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
        O4 - HKLM\..\Run: [EPM-DM] c:\acer\Empowering Technology\ePower\epm-dm.exe
        O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
        O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
        O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
        O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
        O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
        O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
        O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
        O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
        O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
        O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
        O4 - HKLM\..\Run: [ItsTV] "C:\Program Files\ItsLabel\ItsTV.exe"
        O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\CLUB-I~1\LECOMP~1\SMARTB~1\MotiveSB.exe
        O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
        O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
        O4 - HKCU\..\Run: [ISUSPM] "C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
        O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
        O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
        O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
        O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
        O4 - Startup: Club Internet.lnk = C:\Program Files\Club-Internet\Lanceur\lanceur.exe
        O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
        O4 - Global Startup: Google Update Tool.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
        O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
        O4 - Global Startup: THE CLUB COMPANION.lnk = C:\Program Files\Club-Internet\Le Compagnon Club\bin\matcli.exe
        O8 - Extra context menu item: &Sample Toolband Search - res://C:\WINDOWS\system32\ToolBand.dll/MENUSEARCH.HTM
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
        O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
        O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - http://c.wanadoo.fr/Errors/erreur.html
        O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
        O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
        O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
        O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
        O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
        O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
        O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
        O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\SFR ADSL\Box\Wizard\jswpsapi.exe
        O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\MSCSPTISRV.exe
        O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\PACSPTISVR.exe
        O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
        O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
        O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SPTISRV.exe
        O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SSScsiSV.exe

        --
        End of file - 12443 bytes
        1
        1. Download SmitfraudFix
          Utility by S!Ri: Moe and balltrap34
          http://siri.urz.free.fr/Fix/SmitfraudFix.php
          and download SmitfraudFix.exe.

          Check the tutorial

          Run it by selecting option 1,
          it will generate a report
          Please copy/paste it on the forum.
          0
          1. I'm sending you the report as planned, but today the AGENT.EXE process did not start when I booted my computer (it doesn’t do it every time), so I don’t know if it will have interfered with what you had me do.
            Here it is:
            SmitFraudFix v2.331

            Report created at 10:50:20.37, 26/07/2008
            Executed from C:\Documents and Settings\mélanie\My Documents\SmitfraudFix
            OS: Microsoft Windows XP [version 5.1.2600] - Windows_NT
            The filesystem type is FAT32
            Fix executed in normal mode

            »»»»»»»»»»»»»»»»»»»»»»»» Process

            C:\WINDOWS\System32\smss.exe
            C:\WINDOWS\system32\winlogon.exe
            C:\WINDOWS\system32\services.exe
            C:\WINDOWS\system32\lsass.exe
            C:\WINDOWS\system32\svchost.exe
            C:\WINDOWS\System32\svchost.exe
            C:\WINDOWS\Explorer.EXE
            C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
            C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
            C:\Program Files\Alwil Software\Avast4\ashServ.exe
            C:\WINDOWS\system32\spoolsv.exe
            C:\Acer\Empowering Technology\admServ.exe
            C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
            C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
            C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
            C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
            C:\Program Files\CyberLink\Shared Files\RichVideo.exe
            C:\WINDOWS\system32\svchost.exe
            C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
            C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
            C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
            C:\WINDOWS\RTHDCPL.EXE
            C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
            C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
            C:\Program Files\Acer\Acer Arcade\PCMService.exe
            C:\WINDOWS\system32\igfxtray.exe
            C:\WINDOWS\system32\hkcmd.exe
            C:\WINDOWS\system32\igfxpers.exe
            C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
            C:\acer\Empowering Technology\ePower\epm-dm.exe
            C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
            C:\Acer\Empowering Technology\eRecovery\Monitor.exe
            C:\Acer\Empowering Technology\admtray.exe
            C:\WINDOWS\system32\ezSP_Px.exe
            C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
            C:\Program Files\BroadJump\Client Foundation\CFD.exe
            C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
            C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
            C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
            C:\PROGRA~1\CLUB-I~1\LECOMP~1\SMARTB~1\MotiveSB.exe
            C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
            C:\WINDOWS\system32\ctfmon.exe
            C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
            C:\Program Files\Messenger\msmsgs.exe
            C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe
            C:\Program Files\Google\Google Updater\GoogleUpdater.exe
            C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
            C:\WINDOWS\system32\igfxext.exe
            C:\Program Files\Club-Internet\Launcher\launcher.exe
            C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
            C:\WINDOWS\System32\svchost.exe
            C:\WINDOWS\system32\igfxsrvc.exe
            C:\Program Files\Club-Internet\The Companion Club\bin\mpbtn.exe
            C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
            C:\Program Files\Internet Explorer\IEXPLORE.EXE
            C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
            C:\WINDOWS\system32\wuauclt.exe
            C:\WINDOWS\system32\cmd.exe

            »»»»»»»»»»»»»»»»»»»»»»»» hosts

            »»»»»»»»»»»»»»»»»»»»»»»» C:\

            »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

            »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

            »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

            »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

            »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

            »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\mélanie

            »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\mélanie\Application Data

            »»»»»»»»»»»»»»»»»»»»»»»» Start Menu

            »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\MÉLANIE\FAVORIS

            »»»»»»»»»»»»»»»»»»»»»»»» Desktop

            »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

            »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

            »»»»»»»»»»»»»»»»»»»»»»»» Desktop items

            [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
            "Source"="About:Home"
            "SubscribedURL"="About:Home"
            "FriendlyName"="My homepage"

            »»»»»»»»»»»»»»»»»»»»»»»» IEDFix
            !!!Warning, the following keys are not necessarily infected!!!

            IEDFix
            Credits: Malware Analysis & Diagnostic
            Code: S!Ri

            »»»»»»»»»»»»»»»»»»»»»»»» VACFix
            !!!Warning, the following keys are not necessarily infected!!!

            VACFix
            Credits: Malware Analysis & Diagnostic
            Code: S!Ri

            »»»»»»»»»»»»»»»»»»»»»»»» 404Fix
            !!!Warning, the following keys are not necessarily infected!!!

            404Fix
            Credits: Malware Analysis & Diagnostic
            Code: S!Ri

            »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
            !!!Warning, the following keys are not necessarily infected!!!

            SrchSTS.exe by S!Ri
            Search SharedTaskScheduler's .dll

            »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
            !!!Warning, the following keys are not necessarily infected!!!

            [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
            "AppInit_DLLs"=""

            »»»»»»»»»»»»»»»»»»»»»»»» Winlogon
            !!!Warning, the following keys are not necessarily infected!!!

            [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
            "Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
            "System"=""

            »»»»»»»»»»»»»»»»»»»»»»»» Rustock

            »»»»»»»»»»»»»»»»»»»»»»»» DNS

            Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
            DNS Server Search Order: 192.168.1.1

            HKLM\SYSTEM\CCS\Services\Tcpip\..\{0D93B5B5-5D75-46C3-9D47-2E7D8C17617C}: DhcpNameServer=192.168.1.1
            HKLM\SYSTEM\CS1\Services\Tcpip\..\{0D93B5B5-5D75-46C3-9D47-2E7D8C17617C}: DhcpNameServer=192.168.1.1
            HKLM\SYSTEM\CS3\Services\Tcpip\..\{0D93B5B5-5D75-46C3-9D47-2E7D8C17617C}: DhcpNameServer=192.168.1.1
            HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
            HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
            HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1

            »»»»»»»»»»»»»»»»»»»»»»»» Searching infection wininet.dll

            »»»»»»»»»»»»»»»»»»»»»»»» End
            0
            1. nothing for smitfraud.

              try using this tool, it will be useful for your daily life.

              Download Malwarebytes Anti-Malware:

              Malwarebytes Anti-Malware: http://www.malwarebytes.org/mbam/program/mbam-setup.exe

              Malwarebytes Anti-Malware Tutorial: https://forum.pcastuces.com/malwarebytes_antimalwares___tutoriel-f31s3.htm
              follow the instructions, update, complete scan in safe mode and the reports.

              keep it and run a scan every month as indicated.

              if you have Ad-Aware, you can uninstall it because it no longer recognizes much.
              0
              1. Okay, thank you. I haven’t heard anything in 2 or 3 days, so I’ll see.
                I’ll keep you posted if he comes back.
                Thanks.
                0
                1. Hello,

                  I have the same issue with "agent.exe" (Macrovision software manager)

                  I ran a scan in safe mode with Malwarebytes:

                  Malwarebytes' Anti-Malware 1.25
                  Database version: 1062
                  Windows 6.0.6001 Service Pack 1

                  20:19:29 21/08/2008
                  mbam-log-08-21-2008 (20-19-29).txt

                  Scan type: Full scan (C:\|)
                  Items examined: 146759
                  Elapsed time: 22 minute(s), 47 second(s)

                  Infected memory process(es): 0
                  Infected memory module(s): 0
                  Infected Registry key(s): 0
                  Infected Registry value(s): 0
                  Infected Registry data item(s): 0
                  Infected folder(s): 0
                  Infected file(s): 1

                  Infected memory process(es):
                  (No harmful item detected)

                  Infected memory module(s):
                  (No harmful item detected)

                  Infected Registry key(s):
                  (No harmful item detected)

                  Infected Registry value(s):
                  (No harmful item detected)

                  Infected Registry data item(s):
                  (No harmful item detected)

                  Infected folder(s):
                  (No harmful item detected)

                  Infected file(s):
                  C:\SwSetup\MMFlash\Setup.exe (BHO.Baidu) -> Quarantined and deleted successfully.

                  Hijackthis report:

                  Logfile of Trend Micro HijackThis v2.0.2
                  Scan saved at 20:47:32, on 21/08/2008
                  Platform: Windows Vista SP1 (WinNT 6.00.1905)
                  MSIE: Internet Explorer v7.00 (7.00.6001.18000)
                  Boot mode: Normal

                  Running processes:
                  C:\Windows\system32\Dwm.exe
                  C:\Windows\Explorer.EXE
                  C:\Windows\system32\taskeng.exe
                  C:\Program Files\Windows Defender\MSASCui.exe
                  C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                  C:\Program Files\HP\QuickPlay\QPService.exe
                  C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
                  C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
                  C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
                  C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
                  C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
                  C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
                  C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
                  C:\Program Files\COMODO\Firewall\cfp.exe
                  C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
                  C:\WINDOWS\System32\rundll32.exe
                  F:\PhoneConnectorVMC.exe
                  C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
                  C:\Program Files\vodafone\vmclite\vmc.exe
                  C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
                  C:\Program Files\Mozilla Firefox\firefox.exe
                  C:\Users\Pedro\Desktop\HiJThis.exe

                  R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
                  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://webmail1b.orange.fr/webmail/fr_FR/read.html
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr?cobrand=hp-notebook.msn.com&ocid=HPDHP&pc=HPNTDF
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr?cobrand=hp-notebook.msn.com&ocid=HPDHP&pc=HPNTDF
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
                  R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
                  O1 - Hosts: ::1 localhost
                  O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
                  O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
                  O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
                  O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                  O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
                  O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
                  O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
                  O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
                  O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
                  O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
                  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
                  O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
                  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
                  O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min/nosplash
                  O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
                  O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
                  O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
                  O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
                  O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
                  O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
                  O4 - HKCU\..\Run: [ISUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
                  O4 - HKCU\..\Run: [VMCL] C:\Program Files\vodafone\vmclite\DongleEnumerator.exe
                  O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
                  O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
                  O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
                  O4 - HKUS\S-1-5-21-3971261349-1085603040-628215292-1001\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'postgresuser')
                  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
                  O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
                  O13 - Gopher Prefix:
                  O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
                  O17 - HKLM\System\CCS\Services\Tcpip\..\{C5E28D1D-8E5C-416E-860A-B845AE5DC379}: NameServer = 172.20.2.39 172.20.2.10
                  O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
                  O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
                  O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
                  O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
                  O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
                  O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
                  O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
                  O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
                  O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
                  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
                  O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
                  O23 - Service: PostgreSQL Database Server 8.3 (pgsql-8.3) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.3\bin\pg_ctl.exe
                  O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
                  O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
                  O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

                  --
                  End of file - 7478 bytes
                  0
                  1. Up!

                    The problem persists, I still have the process "agent.exe" starting unexpectedly. The process description states: Macrovision software manager agent.

                    Need help please
                    0