View original (French)

FreeMake: DeleteFile failed: code 5

Solved
MarieAnge06111956 -  
Hello

I can no longer use FREEMAKE
When I try to reinstall it, I get the following message:

DeleteFile failed: code 5

Thank you for your help
Thank you in advance

Best regards


Configuration: Windows XP / Firefox 47.0

4 answers

  • Votes
  • Date
  • Descending date
  1. MarieAnge06111956 Author
    Good evening

    Are you no longer receiving my messages?
    1. MarieAnge06111956 Author


      I don't know if they influence the installation of Freemake.

      I'm counting on you to tell me and help me install Freemake.

      Thanks in advance.
      1. MarieAnge06111956 Author
        Hello Malekal :)

        For my antivirus, it's normal because I had disabled it thinking that the Freemake download would go smoothly.

        I uninstalled & reinstalled Freemake, I still have the same message:

        1. MarieAnge06111956 Author
          Oups, sorry, I put the ImPr Syst twice!
        2. MarieAnge06111956 Author
          Re Malekal

          Unable to delete the files below that belong to Freemake:
      2. Malekal_morte- Moderator
        Hello,

        Uninstall it / Reinstall it.

        (PS: the Antivir umbrella icon is closed, the protection may be inactive, need to check if that's normal).

        Please press any key to continue the disinfection...
        1. MarieAnge06111956 Author
          Re Malékal

          Could you please take a look below at everything I sent you

          Thank you
        2. MarieAnge06111956 Author
          @MarieAnge06111956Good evening Malekal

          Have you gone on vacation? You haven't replied to my messages!

          I still have the same message appearing: "DeleteFile failed: code 5"
          I did what you told me: "Uninstalled & reinstalled" Freemake

          If you're there, please help me, thanks.
        3. MarieAnge06111956 Author
          Désolé, je ne peux pas vous aider avec ça.