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Customer service

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Velours72 -  

Hello,

More than 3 weeks without Internet. The first technician came and didn’t repair anything, and he even cut the line of my neighbor. Real cause: a pole/plot never reserved by your services for my connection. A formal notice sent, NO response. My messages on the Help space are deleted. This is unacceptable for an ongoing subscription that is still being billed.


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1 answer

  1.  baladur13 Moderator

    Hello,

    CommentCamarche has nothing to do with Free's customer service, and we cannot do anything for you.

    We advise you to try contacting them here: or by phone at 3244.

    Very difficult to catch a black cat in a dark room.
    Especially when it isn't there...

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