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Madmat -  
bazfile Posted messages 58483 Registration date   Status Moderator Last intervention   -

Hello,

I have an Acer Aspire SW3-013 on which I can no longer access the 500GB HDD.

However, the keyboard and touchpad are working correctly.

The message is:

Location not available

E:\ is not available. If the location is on this PC, make sure the device or drive is connected or that the disk is inserted, and then try again.

At first, unplugging the screen could work, but it hasn't worked for months.

The connection pins between the screen and the keyboard are not bent or damaged.

Does anyone have a solution?

Thank you in advance.

8 answers

Answer 1 / 8
vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   Ambassadeur 3 591
 

Hello Madmat

Your hard drive is partitioned into three parts = C: - D: and E:

- possibly take a screenshot of the disk management

@+
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Answer 2 / 8
Madmat
 

Hello Old Box Bison,

here is the screenshot

...
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Answer 3 / 8
Madmat
 

And thanks for the help!
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vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   3 591
 

The Disk 1 is not initialized

- right-click on Disk 1 = convert to dynamic disk

- right-click on its surface = formatting

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Answer 4 / 8
Madmat
 

Okay, but I might lose the data that is already saved on it...
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bazfile Posted messages 58483 Registration date   Status Moderator Last intervention   20 265
 

Try to recover the data using PhotoRec.

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vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   3 591
 

you also have easus = https://www.easeus.fr/ppc/recuperation-apres-formatage.html?source=dsa&gclid=EAIaIQobChMIrvG27ILX_wIVjYtoCR1GAQWVEAAYASAAEgK75fD_BwE

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Answer 5 / 8
Madmat
 

Do I need to connect this hard drive to my PC to copy the data onto it before reinstalling it into my Acer Aspire SW3-013 in order to format it?
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Answer 6 / 8
Madmat
 

Thank you very much for the tips!

I'll try it and let you know if it worked!
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Answer 7 / 8
Madmat
 

Hello Old Bison Boiteu and easus,

I am attaching the screenshots of the tests performed.

I am unable to perform the actions you are advising me...
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Answer 8 / 8
Madmat
 

I don't know why I wrote easus, I also wanted to greet bazfile...
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bazfile Posted messages 58483 Registration date   Status Moderator Last intervention   20 265
 

Hello, try with PhotoRec.

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