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Bose soundbar not recognizing my new Philips TV

Jenjen06 -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Good evening,
I just connected my Bose 500 soundbar to my new Philips TV using HDMI ARC and no sound is coming out...
It was working perfectly on my old Philips TV this morning... Thank you for your help as I am a beginner. :p

2 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 206
     
    Hello,
    There may be a setting to adjust in the TV's audio menu

    --
    I call a spade a spade *
         *in French in the text
    0
    1. Jenjen06
       
      I tried everything on the TV audio settings, I'm set to the HDMI audio system.
      0
  2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 206
     
    Yes, but you need to activate the ARC function

    --
    I call a spade a spade *
    *in French in the text
    0