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Uninstall Darty Serenity Pack

Sweet_014 Posted messages 3 Status Member -  
Sweet_014 Posted messages 3 Status Member -
Hello,
I successfully uninstalled the pack with the help of Diamond Black's advice. But since then, my Sony Vaio computer can no longer connect to the internet and no longer recognizes my iPhone. What should I do? Thank you for your advice.

Configuration: iPhone / Safari 13.0.5

2 answers

  1. adamoumou
     
    Hello,
    Are there any other changes on your computer (unwanted ads, slowness, search bar at the top of your screen)?
    I would also like to know the version of your Windows

    Windows 10:
    https://c.s-microsoft.com/fr-fr/CMSImages/windows10-laptop.png?version=b6c7d819-f350-434b-708e-caa10f440cca

    Windows 8:
    https://www.google.com/search?q=windows+8+desktop&client=firefox-b-d&sxsrf=ALeKk03XcSx-GihftsCpVI7zBI4q_pJZCA%3A1588257853519&tbm=isch&source=iu&ictx=1&fir=ug4OSs_rn8flaM%253A%252CsX3l7jXr8XaRDM%252C_&vet=1&usg=AI4_-kSTY4s6CvTzzLWNEjS2aKdWKNzoAg&sa=X&ved=2ahUKEwiSsq7JsZDpAhUKxoUKHTi8BaMQ9QEwAXoECAcQHg#imgrc=1qz3RsWLWe68jM

    Windows 7:
    https://www.ictjournal.ch/sites/default/files/styles/np8_full/public/media/2019/10/02/windows-7-pro.jpg?itok=9qTl-NOu

    Thank you.
    0
  2. Sweet_014 Posted messages 3 Status Member
     
    Good evening
    I have Windows 7
    I haven't had any other problems
    I managed to recover the internet and my computer recognizes my iPhone again.
    But there's still a problem: I can't remove f secur (a small window) that keeps opening?
    0