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Uninstall Darty Serenity Pack

Sweet_014 Posted messages 3 Status Membre -  
Sweet_014 Posted messages 3 Status Membre -
Hello,
I successfully uninstalled the pack with the help of Diamond Black's advice. But since then, my Sony Vaio computer can no longer connect to the internet and no longer recognizes my iPhone. What should I do? Thank you for your advice.

Configuration: iPhone / Safari 13.0.5

2 réponses

Réponse 1 / 2
adamoumou
 
Hello,
Are there any other changes on your computer (unwanted ads, slowness, search bar at the top of your screen)?
I would also like to know the version of your Windows

Windows 10:
https://c.s-microsoft.com/fr-fr/CMSImages/windows10-laptop.png?version=b6c7d819-f350-434b-708e-caa10f440cca

Windows 8:
https://www.google.com/search?q=windows+8+desktop&client=firefox-b-d&sxsrf=ALeKk03XcSx-GihftsCpVI7zBI4q_pJZCA%3A1588257853519&tbm=isch&source=iu&ictx=1&fir=ug4OSs_rn8flaM%253A%252CsX3l7jXr8XaRDM%252C_&vet=1&usg=AI4_-kSTY4s6CvTzzLWNEjS2aKdWKNzoAg&sa=X&ved=2ahUKEwiSsq7JsZDpAhUKxoUKHTi8BaMQ9QEwAXoECAcQHg#imgrc=1qz3RsWLWe68jM

Windows 7:
https://www.ictjournal.ch/sites/default/files/styles/np8_full/public/media/2019/10/02/windows-7-pro.jpg?itok=9qTl-NOu

Thank you.
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Réponse 2 / 2
Sweet_014 Posted messages 3 Status Membre
 
Good evening
I have Windows 7
I haven't had any other problems
I managed to recover the internet and my computer recognizes my iPhone again.
But there's still a problem: I can't remove f secur (a small window) that keeps opening?
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