Minecraft Switch Error -9

Question

Hello, I have a problem on Minecraft Switch...
I launch my game and an error message appears: There is a problem with your account. You will not be able to use the store until we have resolved the issue.
Error number: -9
Please help me! ;)
Thank you in advance
Kyllian

Loeye16 · Accepted Answer

Hello, this is to let you know that I resolved the issue. To stop the bug, you need to log in to your Microsoft account. I'm glad to tell you how to fix this bug.

GILLES · Answer

Hello,  I am experiencing a similar problem, have you found a solution?  Thank you.  Jean-Christophe

MoMo · Answer

For a buddy, it was the date and time that were wrong, so he changed it and boom, everything works ;)

MamanDados · Answer

Hello, my son has exactly the same problem. Even changing the date doesn't make any difference! Have you found a solution? Thank you

Fred · Answer

Hello,  As for me, I deleted the game's save for the blocked account. It works again but I have to start from scratch.

Loeye16 · Answer

You need to create a Microsoft Minecraft account. Normally, you should do it on mobile or PC, and it should be fine.

Gg · Answer

Me when I go to the store, after 10 minutes the game loads infinitely and then it says: You have exited the software because an error occurred. The same happens when I change texture packs!

CHTIPOLO · Answer

Me neither, I can't help either, please help me, I can't go on servers anymore.

Minecraft Switch Error -9

8 answers

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