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Hello,
When I try to access my messaging, I am asked "enter credentials for the address xxxx," but my credentials are incorrect. I've not changed my password, but it always says it's incorrect. I changed all the passwords through Google to end up with the messaging services, and for several months, nothing works. I opened a new messaging service from my computer, and it worked, but when I open it from my phone, the password is incorrect again.... I opened another one from a computer, and I hope to be able to read your response.... thank you
Configuration: Android / Chrome 77.0.3865.92
When I try to access my messaging, I am asked "enter credentials for the address xxxx," but my credentials are incorrect. I've not changed my password, but it always says it's incorrect. I changed all the passwords through Google to end up with the messaging services, and for several months, nothing works. I opened a new messaging service from my computer, and it worked, but when I open it from my phone, the password is incorrect again.... I opened another one from a computer, and I hope to be able to read your response.... thank you
Configuration: Android / Chrome 77.0.3865.92
2 answers
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Hello
start by deleting all these created messaging accounts, which will only complicate things.
delete all your accounts from your phone as well in order to start from scratch
then try to reinstall your initial messaging app with the original password
if it doesn't work, then double-check the deletion everywhere (PC, phone, or elsewhere)
then create a new address that you will use everywhere
