Unable to install software on Ubuntu

babiscus Posted messages 15 Status Membre -  
 Anonymous user -
Hello,

I hope my situation isn't critical as I've searched all over the internet to see if anyone else had the same problem, and it seems my issue is unique. That's why I'm asking this question here.

Before I left to work in Australia, I bought a computer in France. More than a year ago, which means the warranty is no longer valid (I was abroad) while my laptop has never worked.

It is indeed impossible for me to install any software on this laptop which runs Ubuntu (neither by download nor by USB key...).

When I attempt to install, the archive manager opens with this error message:

title: "an error occurred during the loading of the archive"

message: Archive: /home/me/Downloads/TeamViewer_Setup(1).exe
/home/me/Downloads/TeamViewer_Setup(1).exe
End-of-central-directory signature not found. Either this file is not
a zipfile, or it constitutes one disk of a multi-part archive. In the
latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.
zipinfo: cannot find zipfile directory in one of /home/me/Downloads/TeamViewer_Setup(1).exe or
/home/me/Downloads/TeamViewer_Setup(1).exe.zip, and cannot find /home/me/Downloads/TeamViewer_Setup(1).exe.ZIP, period.

The advantage of nothing being able to install is that apparently I have no viruses. My computer is still super performant (in my opinion viruses also cannot install). So in the end, since abroad I only used the internet, it didn't bother me.

However, now I need to install very important software. And I can’t. It would upset me to have to buy a new PC or pay for maintenance that was included under the warranty :(

Help! Thank you in advance for your assistance :)

9 réponses

trebmal14 Posted messages 905 Status Membre 246
 
Hello.

I have good news and bad news for you.
The bad news is that you will NEVER be able to install "software" on this PC.
The good news is that it's absolutely normal and your PC is working great.

Let me explain.

Your PC is clearly running the Linux UBUNTU operating system. It does not work at all under Windows. OK?

According to the error message you posted, you tried to install TeamViewer but the version for WINDOWS!!! (and yes, you downloaded the .exe file and this extension corresponds to a Windows software installer!)

Alright, the bad news is a bit false; you can actually install any software you want on your PC, provided they exist in the Ubuntu version! (for your information, the extension of a software installer for Ubuntu is .deb)

On Ubuntu, installing software works a bit like on a phone or tablet running Android (which is also, like Ubuntu, a distribution of Linux) in the form of downloadable and installable applications from a "store." It's called the Play Store on Android, and of course on Ubuntu, it's called "Ubuntu Software Center."

You will find it by typing "logithèque" in the search bar when you click on the Ubuntu icon at the top left (comparable to the Windows start menu).

Once in this store, all you have to do is type the name of the software (application) you want to install. If you find it, click on install, and that's it! The software center will automatically handle downloading and installing your software just like the Play Store.

It's possible that you won't find the software you want (like TeamViewer, by the way) because the Ubuntu Software Center has chosen not to include it. In that case, you still have the option to manually download the installer (.deb) (you'll find it on software sites under the downloads section > Other versions), and when you click on it, a window will ask if you confirm the installation of this "package." Yes, Ubuntu calls its software "packages."

So to summarize: NO to .exe, and hello to .deb!

(You'll quickly realize that very often, software developers (like Photoshop, for example) create software for Windows and MAC PCs, but never for Linux. (It's a business thing; everything is free on Linux.)
The same goes for games; all Call of Duty, GTA... simply do not exist in a Linux version. But anyway, Linux is more business-oriented than gaming.

Oh, and it's normal for viruses; the Linux user community being less than 1% of computer users, antivirus software developers (those who create viruses) are not interested in it. So no market to capture means: no crazy software, no viruses, no antivirus.

Good luck!
Trebmal14
13
Pierrecastor Posted messages 10830 Registration date   Status Modérateur Last intervention   4 215
 
Hello

I doubt your problem is unique.

You are trying to install a Windows software (.exe) on a Linux operating system, which cannot work.

To install software on Ubuntu, you use a package manager like the software center:

http://doc.ubuntu-fr.org/tutoriel/comment_installer_un_paquet

--
As for those fierce soldiers, I say, it's not to squeal,
but they do nothing but roar in our countryside.
-Pierre Desproges-
1
blafo Posted messages 10 Status Membre
 
You can install Windows logs by launching them with Wine.
0
zipe31 Posted messages 34620 Registration date   Status Contributeur Last intervention   6 501
 
It's clear, but it's not the best option, especially when the GNU/Linux version exists ;-\
0
trebmal14 Posted messages 905 Status Membre 246
 
Wait, blafo, if he doesn't know that you can't install .exe on Linux, don't confuse him with an emulator that works once in a blue moon :P
0
zipe31 Posted messages 34620 Registration date   Status Contributeur Last intervention   6 501
 
Hi,

TeamViewer_Setup(1).exe

No surprise there, if you're trying to install software (.exe) meant for Windows, it's clear that it can't work ;-(

Check this out: Teamviewer for Ubuntu

Also take a look at Linux is not Windows!

--
Zen my nuggets ;-)
Do something for the environment, close your windows and adopt a penguin. <('')
0
babiscus Posted messages 15 Status Membre
 
ok thanks, I will read and try :)
0
babiscus Posted messages 15 Status Membre
 
However, from the very first step, it doesn't work.

I'm told to open the Ubuntu Software Center. However, it never opens. I click on the icon and it doesn't open.

It starts to open then closes again.
0
zipe31 Posted messages 34620 Registration date   Status Contributeur Last intervention   6 501
 
On this page, follow the instructions in the section titled Debian, Mint, Ubuntu, Kubuntu, Xubuntu..., making sure to select the package corresponding to your architecture (32 or 64 bit).
0
babiscus Posted messages 15 Status Membre
 
Sure, thank you for your help! :)

I will give it a try.
0
babiscus Posted messages 15 Status Membre
 
Thank you Trebmal :)

Alright, I'm going to get to work to try to understand all of this ;)
0
babiscus Posted messages 15 Status Membre
 
OK, it works :)

However, I have another stupid question: how do I open my TeamViewer after using the zipe31 installation? I extracted the files in Downloads / Debian. But when I go into each folder, the only executables that exist are .exe files.

For example, in this path: /./opt/teamviewer9/tv_bin/wine/drive_c/TeamViewer/TeamViewer.exe
0
zipe31 Posted messages 34620 Registration date   Status Contributeur Last intervention   6 501
 
If you followed the link given above and followed the instructions to the letter without any error message in return, the software should normally be installed in
/usr/bin/
and a shortcut should be created in the menu.

In any case (provided that you followed the tutorial correctly), from a terminal by simply typing
teamviewer
followed by the
Enter
key, the software should launch...

I just tested it on a virtual machine (not without difficulty since it's 64-bit architecture but not available on Ubuntu 13.10, had to install the 1386 version), and everything's working fine ;-))
0
babiscus Posted messages 15 Status Membre
 
In fact, it won't open. Not even Skype.

First, I have:

Anomaly report: The Ubuntu Software application has quit unexpectedly.


Then I click on restart and I get this message:

Invalid anomaly report: Unable to determine the package name or source package.


Sorry if my question is still a bit stupid and thank you for your help ;)
0
babiscus Posted messages 15 Status Membre
 
And where do I type teamviewer followed by enter?

I’m willing to try :)

For Skype, the problem must be different, but for teamviewer it opens, it's just that I can't launch it.

So I’m willing to try writing it, but where?
0
zipe31 Posted messages 34620 Registration date   Status Contributeur Last intervention   6 501
 
After using the zipe31 installation, I extracted the files into Downloads / Debian.
But there is nothing to extract; you just need to download the .deb, then run the following commands:

sudo dpkg -i teamviewer_linux.deb
or
sudo dpkg -i teamviewer_linux_x64.deb

depending on your PC's architecture and provided that the required dependencies are already installed; -\

What did you download and extract?
0
babiscus Posted messages 15 Status Membre
 
I will try to go back to the basics. My file is here:

I go to personal folder - downloads

There I have: teamviewer_linux.rpm

If I click on it, the archive manager opens with:

. 70MB

I double click and I have 4 subfolders: var, usr, opt, etc.
0
babiscus Posted messages 15 Status Membre
 
A few weeks ago, I tried to install Skype on Ubuntu. It's fine, I had the .deb

The problem is that then, when I double-click to install it, I get this error message:

Crash report: The Ubuntu Software Center has unexpectedly quit

Thank you for your help :)
0
Anonymous user
 
Hi,
try in a terminal (by pressing CTRL+ALT+T) to type
: sudo apt-get update && sudo apt-get upgrade

Best regards, Tristan

P.S.: If it asks for a password, enter your session password; if not, try 'root' or 'ubuntu', and don't worry if you type your password, it's NORMAL that there's nothing displayed ;)

--
0