initialization error adobe reader Solved

Question

Hello,  Every time I try to download Adobe Reader, I get an initialization error and I'm unable to download it even by disabling Avast, whether with Internet Explorer or Chrome. A friend tried without any success and uninstalled the old version for which I had the same problem with updates. Now I can no longer open any PDFs. If someone could guide me as my knowledge is limited.  Thank you in advance. Configuration: Windows XP / Internet Explorer 8.0

toadangel · Accepted Answer

Hi,  Do a clean-up with ccleaner (registry too)  the tutorial is on the download page  Restart your PC  try reinstalling it.  If the problem persists, and you mostly just want to read PDFs, there's this app:  pdf viewer  -- look at what we've made of the world, look at what we're leaving to our kids

kaneagle · Answer

Hello,  Download and install instead --> Foxit Reader which is much lighter. During the installation, uncheck the toolbar and ask After the installation, sometimes the toolbar installs Go to add and remove Uninstall the Foxit Reader toolbar if present.  Go to: C\program files\foxit software\foxit reader  Right-click in the empty space New Folder Name it -->  Lang   Next, to get French on Foxit Reader, go to this --> link In select product, select the version --> 5.3.1.0606 In French, right-click on --> download lang_fr_fr.xml  Save the target as, choose the desktop and save On the desktop Copy the file --> download lang_fr_fr.xml  Go paste it in the Lang folder --> C\ program files\foxit software\foxit reader\Lang  Open Foxit Reader Edit Preferences Click on Languages Check: choose custom language Select french and OK. Then, click on help and click on set as default pdf viewer.  Humans are at their best when things are at their worst.

springer · Answer

Thank you both for your replies. I started by trying toadangel's solution which seemed simpler to me. However, I had already done a cleanup with cleaner; this time I downloaded it again beforehand, but I must not have used it correctly yesterday. This time I followed the tutorial, and after restarting, I downloaded Reader without any issues. For months I haven't been able to open certain files... Thanks again! But do you think I need to download Flash Player again?

toadangel · Answer

It's a pleasure.  What does it have to do with Flash Player?  -- Look at what we've done to the world, look at what we're leaving to our kids.

springer · Answer

Good evening toadangel, the reason for the relation to Flash is that it's also Adobe, but you're right after all, they probably have nothing to do with each other. Moreover, I shouldn't use it, and it must have been installed by my daughter just like many programs that certainly aren't useful to me. This computer could really use some clearing out, but I'm afraid of deleting something important or blocking everything... I'm more interested in hunting dogs, particularly spaniels. In any case, I'm glad to have found Reader again. Looking forward to it.

toadangel · Answer

It’s a pleasure ;)  Well, make us a list of the programs on your PC and we’ll see what you can uninstall.  -- Look at what we've done to the world, look at what we're leaving to our kids.

springer · Answer

Well, the list is going to be long. I was looking to see if there's a way to copy the page directly and put it here, but it doesn't work for me. I'm trying to make the list for tomorrow. Have a good evening.

toadangel · Answer

https://forums.cnetfrance.fr/tutoriels-logiciels-et-applis/165089-hijackthis-connaitre-la-liste-des-logiciels-installes-sur-son-pc  -- look at what we have done to the world, look at what we are leaving to our kids

springer · Answer

Here's the translation:

Here I followed the topic you sent me, it’s much better than typing everything out by hand, but as I said, the list is long. 1AVCenter Adobe Flash Player 11 ActiveX Adobe Reader XI (11.0.02) - French Advanced System Protector Agere Systems PCI Soft Modem Apple Application Support Apple Mobile Device Support Apple Software Update ArcSoft ShowBiz DVD 2 Ask Toolbar Windows Live Connection Assistant Athlon 64 Processor Driver avast! Free Antivirus AVS Screen Capture version 2.0.1 AVS Update Manager 1.0 AVS Video Editor 6 AVS Video Recorder 2.4 AVS YouTube Uploader version 2.1 AVS4YOU Software Navigator 1.4 Orange toolbar GTK+ Libraries 2.14.7 rev a (delete only) Bonjour CCleaner Windows Media Player 11 update (KB939683) Windows XP Update (KB2158563) Windows XP Update (KB2443685) Windows XP Update (KB2570791) Windows XP Update (KB2633952) Windows XP Update (KB2756822) Windows XP Update (KB2779562) Windows XP Update (KB952287) Windows XP Update (KB961118) Windows XP Update (KB970653-v3) Windows XP Update (KB976098-v2) Windows XP Update (KB979306) Windows XP Update (KB981793) cspep.0 Digital Photo Navigator 1.5 DivX 4.0 Final Codec eoEngine 9.1 eoJet 2.0 EorezoFR Toolbar EPSON Attach To Email EPSON Copy Utility 3 EPSON Easy Photo Print EPSON File Manager EPSON Image Clip Palette EPSON Printer Software EPSON Scan EPSON Scan Assistant EPSON Web-To-Page ESDX3800 User Guide Bookmark Free Audio Editor 2009 v6.0.1 Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer Google Update Helper Google Earth Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) IB Updater Service Iminent Iminent IMinent Toolbar Incredibar Toolbar on IE INDEX EDUCATION - PRONOTE.net 2011 Windows Live Installation Windows Live Installation iTunes Java 7 Update 15 Java(TM) 6 Update 5 Junk Mail filter update Labtec WebCam Windows Media Player 11 French departments Logitech QuickCam Ma-Config.com Media Converter for Philips Media Converter for Philips MediaBar Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 3.5 SP1 Microsoft Choice Guard Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office PowerPoint Viewer 2003 Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Works Critical update for Windows Media Player 11 (KB959772) Security update for Windows Media Player (KB2378111) Security update for Windows Media Player (KB952069) Security update for Windows Media Player (KB954155) Security update for Windows Media Player (KB968816) Security update for Windows Media Player (KB973540) Security update for Windows Media Player (KB975558) Security update for Windows Media Player (KB978695) Security update for Windows Media Player 11 (KB936782) Security update for Windows Media Player 11 (KB954154) Security update for Microsoft Windows (KB2564958) Security update for Windows Internet Explorer 7 (KB938127-v2) Security update for Windows Internet Explorer 7 (KB956390) Security update for Windows Internet Explorer 7 (KB961260) Security update for Windows Internet Explorer 7 (KB963027) Security update for Windows Internet Explorer 8 (KB2510531) Security update for Windows Internet Explorer 8 (KB2530548) Security update for Windows Internet Explorer 8 (KB2544521) Security update for Windows Internet Explorer 8 (KB2559049) Security update for Windows Internet Explorer 8 (KB2586448) Security update for Windows Internet Explorer 8 (KB2618444) Security update for Windows Internet Explorer 8 (KB2647516) Security update for Windows Internet Explorer 8 (KB2675157) Security update for Windows Internet Explorer 8 (KB2699988) Security update for Windows Internet Explorer 8 (KB2722913) Security update for Windows Internet Explorer 8 (KB2744842) Security update for Windows Internet Explorer 8 (KB2761465) Security update for Windows Internet Explorer 8 (KB2792100) Security update for Windows Internet Explorer 8 (KB2797052) Security update for Windows Internet Explorer 8 (KB2799329) Security update for Windows Internet Explorer 8 (KB2809289) Security update for Windows Internet Explorer 8 (KB982381) Security update for Windows XP (KB2079403) Security update for Windows XP (KB2115168) Security update for Windows XP (KB2121546) Security update for Windows XP (KB2160329) Security update for Windows XP (KB2229593) Security update for Windows XP (KB2259922) Security update for Windows XP (KB2279986) Security update for Windows XP (KB2286198) Security update for Windows XP (KB2296011) Security update for Windows XP (KB2296199) Security update for Windows XP (KB2347290) Security update for Windows XP (KB2360937) Security update for Windows XP (KB2387149) Security update for Windows XP (KB2393802) Security update for Windows XP (KB2412687) Security update for Windows XP (KB2419632) Security update for Windows XP (KB2423089) Security update for Windows XP (KB2436673) Security update for Windows XP (KB2440591) Security update for Windows XP (KB2443105) Security update for Windows XP (KB2476490) Security update for Windows XP (KB2476687) Security update for Windows XP (KB2478960) Security update for Windows XP (KB2478971) Security update for Windows XP (KB2479628) Security update for Windows XP (KB2479943) Security update for Windows XP (KB2481109) Security update for Windows XP (KB2483185) Security update for Windows XP (KB2485376) Security update for Windows XP (KB2485663) Security update for Windows XP (KB2503658) Security update for Windows XP (KB2503665) Security update for Windows XP (KB2506212) Security update for Windows XP (KB2506223) Security update for Windows XP (KB2507618) Security update for Windows XP (KB2507938) Security update for Windows XP (KB2508272) Security update for Windows XP (KB2508429) Security update for Windows XP (KB2509553) Security update for Windows XP (KB2511455) Security update for Windows XP (KB2524375) Security update for Windows XP (KB2535512) Security update for Windows XP (KB2536276) Security update for Windows XP (KB2536276-v2) Security update for Windows XP (KB2544893) Security update for Windows XP (KB2544893-v2) Security update for Windows XP (KB2555917) Security update for Windows XP (KB2562937) Security update for Windows XP (KB2566454) Security update for Windows XP (KB2567053) Security update for Windows XP (KB2567680) Security update for Windows XP (KB2570222) Security update for Windows XP (KB2570947) Security update for Windows XP (KB2584146) Security update for Windows XP (KB2585542) Security update for Windows XP (KB2592799) Security update for Windows XP (KB2598479) Security update for Windows XP (KB2603381) Security update for Windows XP (KB2618451) Security update for Windows XP (KB2619339) Security update for Windows XP (KB2620712) Security update for Windows XP (KB2621440) Security update for Windows XP (KB2624667) Security update for Windows XP (KB2631813) Security update for Windows XP (KB2633171) Security update for Windows XP (KB2639417) Security update for Windows XP (KB2641653) Security update for Windows XP (KB2646524) Security update for Windows XP (KB2647518) Security update for Windows XP (KB2653956) Security update for Windows XP (KB2655992) Security update for Windows XP (KB2659262) Security update for Windows XP (KB2660465) Security update for Windows XP (KB2676562) Security update for Windows XP (KB2685939) Security update for Windows XP (KB2686509) Security update for Windows XP (KB2691442) Security update for Windows XP (KB2695962) Security update for Windows XP (KB2698365) Security update for Windows XP (KB2705219) Security update for Windows XP (KB2707511) Security update for Windows XP (KB2709162) Security update for Windows XP (KB2712808) Security update for Windows XP (KB2718523) Security update for Windows XP (KB2719985) Security update for Windows XP (KB2723135) Security update for Windows XP (KB2724197) Security update for Windows XP (KB2727528) Security update for Windows XP (KB2731847) Security update for Windows XP (KB2753842-v2) Security update for Windows XP (KB2757638) Security update for Windows XP (KB2758857) Security update for Windows XP (KB2761226) Security update for Windows XP (KB2770660) Security update for Windows XP (KB2778344) Update...

kaneagle · Answer

eoEngine 9.1,EorezoFR Toolbar , Favorites, etc...  Some little nuisances  Download this utility --> AdwCleaner and place it on the desktop.  Launch it Click on --> Delete  Restart the PC Post the report --> AdwCleaner[S1].txt   -- Human beings are at their best when things are at their worst.

springer · Answer

Good evening specialists, I followed your instructions: I deleted the programs indicated by toadangel and loaded Adv cleaner, here is the report after restarting the PC. I accidentally deleted Software udape 1.0, but I don't think it's very important. Can I delete the list of programs that I posted from the desktop?  # AdwCleaner v2.114 - Report created on 03/15/2013 at 19:24:11 # Updated on 03/05/2013 by Xplode # Operating system: Microsoft Windows XP Service Pack 3 (32-bit) # Username: alain - FLEUR40 # Boot mode: Normal # Executed from: C:\Documents and Settings\alain.FLEUR40\Desktop\adwcleaner.exe # Option [Removal]   ***** [Services] *****  Stopped & Deleted: IBUpdaterService  ***** [Files / Folders] *****  Folder Deleted: C:\Documents and Settings\All Users.CONFIG\Application Data\~0 Folder Deleted: C:\Documents and Settings\All Users.CONFIG\Application Data\Ask Folder Deleted: C:\Documents and Settings\All Users.CONFIG\Application Data\boost_interprocess Folder Deleted: C:\Documents and Settings\All Users.CONFIG\Application Data\Software Folder Deleted: C:\Documents and Settings\All Users.CONFIG\Application Data\Speedbit Folder Deleted: C:\Documents and Settings\All Users.CONFIG\Start Menu\Programs\Advanced System Protector Folder Deleted: C:\Program Files\Advanced System Protector Folder Deleted: C:\Program Files\Conduit Folder Deleted: C:\Program Files\EoRezo Folder Deleted: C:\Program Files\Iminent Folder Deleted: C:\Program Files\Software Folder Deleted: C:\Program Files\SpiderMessenger Folder Deleted: C:\WINDOWS\SYSTEM32\CONFIG\system32\WNLT File Deleted: C:\END File Deleted: C:\user.js Deleted on restart: C:\Documents and Settings\alain.FLEUR40\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd Deleted on restart: C:\Documents and Settings\alain.FLEUR40\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\eclonmhhmgogphaaefcjghaekmjhifpl Deleted on restart: C:\Documents and Settings\alain.FLEUR40\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions
iapdbllcanepiiimjjndipklodoedlc Deleted on restart: C:\Program Files\Web Assistant Deleted on restart: C:\WINDOWS\SYSTEM32\CONFIG\system32\Zynga Deleted on restart: C:\WINDOWS\SYSTEM32\CONFIG\system32\Zynga  ***** [Registry] *****  Key Deleted: HKCU\Software\AppDataLow\Software\Conduit Key Deleted: HKCU\Software\BabylonChromeExtension Key Deleted: HKCU\Software\conduitEngine Key Deleted: HKCU\Software\ConduitSearchScopes Key Deleted: HKCU\Software\DataMngr Key Deleted: HKCU\Software\EoRezo Key Deleted: HKCU\Software\Google\Chrome\Extensions\eclonmhhmgogphaaefcjghaekmjhifpl Key Deleted: HKCU\Software\IM Key Deleted: HKCU\Software\Iminent Key Deleted: HKCU\Software\ImInstaller Key Deleted: HKCU\Software\InstallCore Key Deleted: HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{603C4CC9-5DC6-4C44-873F-8281509DF953} Key Deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21} Key Deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B} Key Deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00000000-6E41-4FD3-8538-502F5495E5FC} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0329E7D6-6F54-462D-93F6-F5C3118BADF2} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{28387537-E3F9-4ED7-860C-11E69AF4A8A0} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{336D0C35-8A85-403A-B9D2-65C292C39087} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{474597C5-AB09-49D6-A4D5-2E8D7341384E} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{58124A0B-DC32-4180-9BFF-E0E21AE34026} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{977AE9CC-AF83-45E8-9E03-E2798216E2D5} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA14329E-9550-4989-B3F2-9732E92D17CC} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C10DC1F4-CCDF-4224-A24D-B23AFC3573C8} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C7B76B90-3455-4AE6-A752-EAC4D19689E5} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35B-6118-11DC-9C72-001320C79847} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35C-6118-11DC-9C72-001320C79847} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9639E4A-801B-4843-AEE3-03D9DA199E77} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FF7C3CF0-4B15-11D1-ABED-709549C10000} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0329E7D6-6F54-462D-93F6-F5C3118BADF2} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{28387537-E3F9-4ED7-860C-11E69AF4A8A0} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{336D0C35-8A85-403A-B9D2-65C292C39087} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{474597C5-AB09-49D6-A4D5-2E8D7341384E} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{58124A0B-DC32-4180-9BFF-E0E21AE34026} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{84FF7BD6-B47F-46F8-9130-01B2696B36CB} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{977AE9CC-AF83-45E8-9E03-E2798216E2D5} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C10DC1F4-CCDF-4224-A24D-B23AFC3573C8} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C7B76B90-3455-4AE6-A752-EAC4D19689E5} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35B-6118-11DC-9C72-001320C79847} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35C-6118-11DC-9C72-001320C79847} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9639E4A-801B-4843-AEE3-03D9DA199E77} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FF7C3CF0-4B15-11D1-ABED-709549C10000} Key Deleted: HKCU\Software\SBConvert Key Deleted: HKCU\Software\SmartBar Key Deleted: HKCU\Software\Softonic Key Deleted: HKCU\Software\SpeedBit Key Deleted: HKCU\Software\SpiderMessenger Key Deleted: HKCU\Software\Web Assistant Key Deleted: HKCU\Software\WNLT Key Deleted: HKLM\SOFTWARE\Classes\AppID\{362A53B2-2913-4F8A-82F5-7E0A23FDC6F9} Key Deleted: HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921} Key Deleted: HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826} Key Deleted: HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B} Key Deleted: HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB} Key Deleted: HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800} Key Deleted: HKLM\SOFTWARE\Classes\AppID\escortApp.DLL Key Deleted: HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL Key Deleted: HKLM\SOFTWARE\Classes\AppID\Extension.DLL Key Deleted: HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr Key Deleted: HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1 Key Deleted: HKLM\SOFTWARE\Classes\CLSID\{28387537-E3F9-4ED7-860C-11E69AF4A8A0} Key Deleted: HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B} Key Deleted: HKLM\SOFTWARE\Classes\CLSID\{336D0C35-8A85-403A-B9D2-65C292C39087} Key Deleted: HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1} Key Deleted: HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Deleted: HKLM\SOFTWARE\Classes\CLSID\{C7B76B90-3455-4AE6-A752-EAC4D19689E5} Key Deleted: HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1} Key Deleted: HKLM\SOFTWARE\Classes\Conduit.Engine Key Deleted: HKLM\SOFTWARE\Classes\EoRezoBHO.EoBho Key Deleted: HKLM\SOFTWARE\Classes\EoRezoBHO.EoBho.1 Key Deleted: HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject Key Deleted: HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject.1 Key Deleted: HKLM\Software\Classes\Installer\Features\869B3124435D5C24E8DD39E69D9C214F Key Deleted: HKLM\Software\Classes\Installer\Products\869B3124435D5C24E8DD39E69D9C214F Key Deleted: HKLM\SOFTWARE\Classes\Interface\{6E4C89CF-3061-4EE4-B22A-B7A8AAEA5CB3} Key Deleted: HKLM\SOFTWARE\Classes\Interface\{819DB72D-1C28-4387-9778-E2FF3DC86F74} Key Deleted: HKLM\SOFTWARE\Classes\Interface\{9E393F82-2644-4AB6-B994-1AD39D6C59EE} Key Deleted: HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB} Key Deleted: HKLM\SOFTWARE\Classes\Toolbar.CT2504091 Key Deleted: HKLM\SOFTWARE\Classes\Toolbar.CT2542115 Key Deleted: HKLM\SOFTWARE\Classes\Toolbar.CT2795622 Key Deleted: HKLM\SOFTWARE\Classes\Toolbar.CT3240669 Key Deleted: HKLM\SOFTWARE\Classes\TypeLib\{09C554C3-109B-483C-A06B-F14172F1A947} Key Deleted: HKLM\SOFTWARE\Classes\TypeLib\{1D5A4199-956E-49BC-B89F-6A35C57C0D13} Key Deleted: HKLM\SOFTWARE\Classes\TypeLib\{B6ACB3F1-6A83-432C-B854-3E1056F87F4E} Key Deleted: HKLM\Software\Conduit Key Deleted: HKLM\Software\EoRezo Key Deleted: HKLM\SOFTWARE\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb Key Deleted: HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd Key Deleted: HKLM\SOFTWARE\Google\Chrome\Extensions\eclonmhhmgogphaaefcjghaekmjhifpl Key Deleted: HKLM\SOFTWARE\Google\Chrome\Extensions\ojpijjmpahflnipadmlpgbjmagmjchkk Key Deleted: HKLM\Software\Iminent Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{336D0C35-8A85-403a-B9D2-65C292C39087}_is1 Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\eoEngine_is1 Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\eoJet_is1 Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\WNLT Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{336D0C35-8A85-403A-B9D2-65C292C39087} Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C7B76B90-3455-4AE6-A752-EAC4D19689E5} Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Deleted: HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5 Key Deleted: HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375 Key Deleted: HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\869B3124435D5C24E8DD39E69D9C214F Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{336D0C35-8A85-403a-B9D2-65C292C39087}_is1 Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\eoEngine_is1 Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\eoJet_is1 Key Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WNLT Key Deleted: HKLM\Software\SpeedBit Key Deleted: HKLM\Software\Web Assistant Key Deleted: HKLM\Software\WNLT Value Deleted: HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}] Value Deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run [spidermessenger] Value Deleted: HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10] Value Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [EoRezo] Value Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SoftwareHelper] Value Deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SpiderMessenger] Value Deleted: HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]  ***** [Browsers] *****  -\ Internet Explorer v8.0.6001.18702  [OK] The registry contains no illegitimate entries.  -\ Google Chrome v25.0.1364.172  *************************  AdwCleaner[R1].txt - [14868 bytes] - [03/15/2013 19:22:58] AdwCleaner[S1].txt - [14536 bytes] - [03/15/2013 19:24:11]  ########## EOF - C:\AdwCleaner[S1].txt - [14597 bytes] ##########

kaneagle · Answer

Check in add and remove Check if everything is properly uninstalled concerning the list below:  Ask Toolbar Eorezo Favorit Iminent IMinent Toolbar Incredibar Toolbar MediaBar SweetIM Toolbar  -- Human beings are at their best when things are at their worst

toadangel · Answer

Re.  Check also in Firefox:  tools add-ons extensions  if you still have traces of these toolbars.  -- look at what we've done to the world, look at what we're leaving to our kids

springer · Answer

I just checked in add/remove, there are no longer traces of the programs mentioned above. I don't have Firefox so I couldn't verify, but when I launched a search on the disks I found 10 results with Firefox. Then I loaded Firefox to check in the tools/add-ons/extention, everything seemed normal, then I uninstalled Firefox and searched again in C and this time I found 16 results. Can I delete all these folders? I can't paste them here, it doesn't work.

kaneagle · Answer

Regarding Firefox, yes.  Run CCleaner for a good cleanup.  Download and install --> MalwareBytes Uncheck the box --> Activate the free trial of Malwarebytes Anti-Malware Pro Run it Update the product Run the full scan After the scan, click to view the results If positive, check everything Remove the selection.  Post the report in your next message.   -- Humans are at their best when things are at their worst.

toadangel · Answer

Don't pay attention to my previous message, I posted in the wrong thread lol.  What are these results?    -- look at what we've done to the world, look at what we're leaving to our kids

springer · Answer

Which previous message? The one from kaneagle? Could you be the same person? My results after searching firefox on drive C even though the program is uninstalled  modification date  Mozilla Firefox folder files 03/16/2013 FirefoxContainer folder files 04/26/09 FirefoxContainer.Xpi XPI file 08/05/09 FirefoxSetup 19.0.2 application 03/16/13 firefoxcontainer shortcut 03/16/13 Firefox folder files 09/18/08 Firefox folder files 03/16/13 Plugin_Firefox folder files 07/11/11 firefoxcontainer Executable Jar File 02/15/10 Firefox folder files 09/18/08 Firefox2 folder files 03/16/13 Firefox folder files 03/16/13 Mozilla Firefox folder files 10/03/08 Firefox setup2.0.0.16 application 09/18/08 Mozilla Firefox folder files 03/16/13 Firefox folder files 06/20/11  Can I delete all of this without risk?

kaneagle · Answer

Delete the mozilla firefox and mozilla folders in:  --> C\program files --> C\Documents and Settings\alain.FLEUR40\application data --> C\Documents and Settings\alain.FLEUR40\application data\local settings\application data --> C\Documents and Settings\all users\application data   Human beings are at their best when things are at their worst.

springer · Answer

OK, it’s done. I only found a Mozilla Firefox in C:\Program Files, nowhere else. But how did you know the names of my folders like FLEUR40? It doesn't bother me per se, but I like to understand... Talk to you later, I’m going to take a stroll outside before the bad weather arrives.

springer · Answer

And if I finally delete each line found in the search with the little dog (I don't know what breed he is, but he seems to have a good nose), it'll be the same, right? And I won't have to search for what I can't find. I deleted the one found in program files and ran a search: result 15 firefox found. Well, this time I'm going to get some fresh air.

kaneagle · Answer

For the name FLEUR40, it's in the AdwCleaner report.  Was there nothing in application data?  Run MalwareBytes.  -- Human beings are at their best when things are at their worst.

springer · Answer

Hello, yesterday I ran a cleaning with Ccleaner and loaded Malwarebytes, then launched a full scan this morning (duration: almost 2H30). Then I dealt with the results and deletion. Now I will restart as it asks me, but here is the scan result first:

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.16.09

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
alain :: FLEUR40 [administrator]

17/03/2013 10:04:58
mbam-log-2013-03-17 (10-04-58).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File system | Heuristic/Extra | Heuristic/Shuriken | PUP | PUM
Scan options disabled: P2P
Item(s) scanned: 654943
Elapsed time: 2 hour(s), 24 minute(s), 40 second(s)

Memory processes detected: 0
(No harmful items detected)

Memory modules detected: 0
(No harmful items detected)

Registry key(s) detected: 2
HKCU\SOFTWARE\fcn (Rogue.Residue) -> Successfully quarantined and deleted.
HKCU\Software\Winsudate (Adware.GibMedia) -> Successfully quarantined and deleted.

Registry value(s) detected: 0
(No harmful items detected)

Registry data item(s) detected: 1
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon|Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\SYSTEM32\CONFIG\system32\userinit.exe,) Good: (userinit.exe) -> Successfully quarantined and repaired

Folder(s) detected: 29
C:\Documents and Settings\alain.FLEUR40\Application Data\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Application Data\EoRezo\db (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Application Data\EoRezo\eoDesktop (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Application Data\EoRezo\eoStats (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain\Application Data\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain\Application Data\EoRezo\db (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain\Application Data\EoRezo\eoDesktop (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\anais\Application Data\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\anais\Application Data\EoRezo\db (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\anais\Application Data\EoRezo\eoDesktop (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\anais\Application Data\EoRezo\eoStats (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\corinne\Application Data\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\corinne\Application Data\EoRezo\db (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\corinne\Application Data\EoRezo\eoDesktop (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\corinne\Application Data\EoRezo\eoStats (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\emilie\Application Data\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\emilie\Application Data\EoRezo\db (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\emilie\Application Data\EoRezo\eoDesktop (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\emilie\Application Data\EoRezo\eoStats (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\LocalService.AUTORITE NT\Application Data\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\LocalService.AUTORITE NT\Application Data\EoRezo\db (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\LocalService.AUTORITE NT\Application Data\EoRezo\eoDesktop (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\LocalService.AUTORITE NT\Application Data\EoRezo\eoStats (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\anais\Local Settings\Application Data\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\anais\Local Settings\Application Data\EoRezo\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\anais\Local Settings\Application Data\EoRezo\EoRezo\EoStats (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\LocalService.AUTORITE NT\Local Settings\Application Data\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\LocalService.AUTORITE NT\Local Settings\Application Data\EoRezo\EoRezo (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\LocalService.AUTORITE NT\Local Settings\Application Data\EoRezo\EoRezo\EoStats (Adware.EoRezo) -> Successfully quarantined and deleted.

File(s) detected: 328
C:\Documents and Settings\alain.FLEUR40\Mes documents\Downloads\flvmplayer.exe (PUP.BundleInstaller.SOL) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_ares.exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_avs-video-editor.exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_emule.exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_frostwire (1).exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_frostwire.exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_kazaa-lite-k.exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_windows-live-messenger (1).exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_windows-live-messenger (2).exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_windows-live-messenger.exe (PUP.OfferBundler.ST) -> No action taken.
D:\Mes documents\Downloads\SoftonicDownloader_pour_windows-live-movie-maker.exe (PUP.OfferBundler.ST) -> No action taken.
C:\Documents and Settings\alain.FLEUR40\Local Settings\Temp\dropdowndealssetup-silentinstaller.exe (Adware.Yontoo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Local Settings\Temp\is-TT5QR.tmp\CONDUIT.exe (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Local Settings\Temp\is-TT5QR.tmp\INSTALLMONETIZER.exe (PUP.Adware.Agent) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Local Settings\Temp\is1668783924\BoxoreInstaller.exe (Adware.Boxore) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Local Settings\Temp\is-N1STU.tmp\CONDUIT.exe (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Local Settings\Temp\is-N1STU.tmp\INSTALLMONETIZER.exe (PUP.Adware.Agent) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Local Settings\Temp\is-S8QSM.tmp\CONDUIT.exe (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Local Settings\Temp\is-S8QSM.tmp\INSTALLMONETIZER.exe (PUP.Adware.Agent) -> Successfully quarantined and deleted.
C:\Documents and Settings\alain.FLEUR40\Mes documents\Downloads\35.exe (Adware.TryMedia) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150099.exe (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150092.exe (Trojan.Eorezo) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150093.exe (Trojan.Eorezo) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150095.exe (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150096.exe (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150097.exe (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150098.exe (Adware.EoRezo) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150395.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150396.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150397.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150398.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150399.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150400.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150401.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150402.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150403.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150404.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150405.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150406.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150407.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150408.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150410.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150411.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150412.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150413.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150414.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150415.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150416.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150417.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150418.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150419.exe (Trojan.Clicker) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150430.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150431.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150432.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150433.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150434.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150435.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150436.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150437.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150438.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150439.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150440.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150441.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150442.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150443.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150444.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150446.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150447.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150448.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150449.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150450.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150451.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150452.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150453.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150454.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150455.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150456.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150457.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150458.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150459.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150460.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150461.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150462.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150464.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150465.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150466.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150467.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150468.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150469.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150470.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150471.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150472.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150473.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150474.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150475.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150476.exe (Adware.Agent) -> Successfully quarantined and deleted.
C:\System Volume Information\_restore{86DBA2F2-7B31-4BAB-B435-31430D68DAD5}\RP838\A0150477.exe

kaneagle · Answer

What should it be now with the browsers?  -- Human beings are at their best when things are at their worst.

springer · Answer

Good evening, I did a cleanup with Ccleaner and then ran AdwCleaner, of which here are the results after restarting the PC.
I would like to know if I can delete the backups of the registry keys erased with Ccleaner and what I should do with what is in quarantine in Malwarebytes?
However, in the report below, we find Mozilla Firefox even though I don't have it in the programs. And in the application data, there is localLow--->DataMngr, which is a file {7CA1F051-A4FB-4143-B263.... that I cannot open.

# AdwCleaner v2.115 - Report created on 03/18/2013 at 19:59:56
# Updated on 03/17/2013 by Xplode
# Operating System: Microsoft Windows XP Service Pack 3 (32 bits)
# Username: alain - FLEUR40
# Startup Mode: Normal
# Executed from: C:\Documents and Settings\alain.FLEUR40\Desktop\adwcleaner.exe
# Option [Removal]

***** [Services] *****

***** [Files / Folders] *****

Deleted on restart: C:\Program Files\Web Assistant

***** [Registry] *****

***** [Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] The registry does not contain any illegitimate entries.

-\\ Mozilla Firefox v [Unable to obtain version]

-\\ Google Chrome v25.0.1364.172

*************************

AdwCleaner[R1].txt - [14868 bytes] - [03/15/2013 19:22:58]
AdwCleaner[R2].txt - [1838 bytes] - [03/17/2013 19:37:12]
AdwCleaner[R3].txt - [1118 bytes] - [03/18/2013 19:57:49]
AdwCleaner[S1].txt - [14667 bytes] - [03/15/2013 19:24:11]
AdwCleaner[S2].txt - [1917 bytes] - [03/17/2013 19:42:17]
AdwCleaner[S3].txt - [1060 bytes] - [03/18/2013 19:59:56]

########## EOF - C:\AdwCleaner[S3].txt - [1120 bytes] ##########

kaneagle · Answer

According to the report, everything seems fine.

You can delete the quarantine in Malwarebytes.

For Firefox, the suggested procedure is to delete the keys in the registry.
Go to Start
Run
Type: regedit and OK

At the top, click on Edit
Find (Ctrl+F)
Type: mozilla
Check the boxes for keys, values, data and click Next.

The search begins, when a file appears, delete everything related to mozilla, then press F3 to continue the search and do the same until the search ends.

Repeat the same procedure by typing: firefox

Restart CCleaner for a cleanup

Then restart AdwCleaner and see if Firefox no longer appears in the report.

Afterwards, see how it goes with the browsers.

--
Humans are at their best when things are at their worst.

springer · Answer

OK, I did the search in the registry editor as you told me, but should I delete all the lines that appear like "AutoConfigProxy", "CertificateRevocation", etc., or only the lines that mention Mozilla (for now there aren't any)?
Thank you for your help, I'll get back to it tomorrow evening.

kaneagle · Answer

Start only with Mozilla and Firefox.  -- Human beings are at their best when things are at their worst.

springer · Answer

Here it is, I've done the searches in the registry and removed everything related to Firefox and Mozilla, then used Ccleaner and Adwcleaner, but after rebooting, the search results (Windows dog) show 17 Mozillas and 15 Firefoxes. I really want to delete them from the search results, but what do I risk? I'm worried about deleting essential data from my computer or documents?
The result from Adwcleaner is the same as the previous post.
I also have three backup folders (2 Ccleaners registry and 1 uninstall list) of keys and others deleted in the previous days. Can these three folders be completely deleted now?

kaneagle · Answer

Delete the CCleaner backups.  -- Human beings are at their best when things are at their worst.

springer · Answer

Good evening, I've deleted the deletion backups from Ccleaner, anyway thank you for your help and that of toadangel, you both helped me a lot. I'm really tempted to delete the Mozilla and Firefox folders one by one in the Windows search even though they don't actually bother me.
Just one last question if I may: how often would you recommend I run Ccleaner, Adwcleaner, HiJackThis, and Malwarebytes?

kaneagle · Answer

AdwCleaner is often updated.
If needed, always download the latest version.
Restart AdwCleaner
Click on --> Uninstall
Delete AdwCleaner.exe

MalwareBytes, quick scan once a week

For CCleaner, it all depends on how often you use the PC, every 3-4 days?

For HiJackThis, just forget it.
If you have any doubts about an infection, post here in the forum --> virus/security

Good evening.

--
Human beings are at their best when things are at their worst.

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