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Self-Exhausting Credit.

Solved
:) -  
 Inconnue -
Hello, since I changed my phone, my credit runs out by itself even though I don't go online (since my plan doesn't allow it) and I have unlimited texts. With my old phone, this didn't happen, but since I changed it, I'm losing 3 to 4 euros a day!
Are there others in the same situation as me? If so, what did you do?
PS: My phone is the Samsung Galaxy Ace.
Thanks in advance!

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3 answers

  1. Inconnue
     
    I'm also losing credit even though I'm on Wi-Fi, so I shouldn't normally lose any??
    Can someone tell me how to stop this??
    Thanks in advance!!
    P.S.: I have a Wiko Stairway!!
    13
  2. S0NY_V4i0 Posted messages 203 Status Member 90
     
    You shouldn't have to spend anything more. :)
    Have a good rest of the day.
    1
  3. S0NY_V4i0 Posted messages 203 Status Member 90
     
    Hello,
    I think it's the phone and app updates that are causing you to lose credit.
    I have a Samsung Galaxy Ace myself, and I think it's because you have 3G+ activated. Right?
    If that's the case, then you need to:
    - Press and hold the lock button,
    - A small window will then open,
    - You will see: "Network mode activated"
    - Tap on it to deactivate it.

    And there you go :)

    Let me know if it works.

    Have a good day!
    0
    1. :)
       
      Hello,
      Yes, indeed, the 3G+ was activated, so I have disabled it as you advised. It's been 2 hours since it has been disabled and I still haven't lost any credit; I hope the issue is really resolved.
      In any case, thank you very much for your help! :)
      Have a great rest of the day.
      0
    2. FloFlo001
       
      I have a Samsung Galaxy Y Pro and I have the same problem, but I cannot do what you said.
      0
    3. ronaldodo Posted messages 7 Status Member
       
      I have a Samsung Galaxy 4, I recharged 10 euros at 2 PM and at 5 PM I had 38 CENTS left.

      I don’t know how to fix this problem.
      0