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USB drive issue

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jujudu12 -  
 Zineb -
Hello everyone,
I have a USB stick that I've had for 6 months, and until now it has always worked fine. However, yesterday, when I connected it to my computer, the auto-run did not open, and my USB stick is not showing up in "Computer". However, when I insert or remove it, my computer makes the usual "beep". Furthermore, my USB stick is showing up in "Devices and Printers" under the name "SM3255AA MEMORY BAR" and in the device manager in the "Disk Drives" section under the name "USB MEMORY BAR USB Device". But I can't access its content.
My computer is 9 months old, running Windows 7, with 4 GB of RAM, and an AMD Dual Core P360 Dual Core Processor.
Thank you for your help.

10 réponses

Réponse 1 / 10
tronike Posted messages 57 Status Membre 5
 
Have you tried other USB ports or another computer? If another computer recognizes it, back up your data on that computer and format your drive; that should work.
1
jujudu12
 
On other USB ports it still doesn't work, and now I'm going to try it on another computer.
0
Réponse 2 / 10
cerelog Posted messages 4728 Status Membre 792
 
Good evening

in Disk Management, you need to change the letter assigned to your USB key, it may not have been assigned

this happens often :-)
--
Cerelog
Nobody is perfect Personne n'est parfait
1
jujudu12
 
Good evening
where is disk management?
0
Zineb
 
I have the same problem, but changing the letter doesn't change anything. Can you help me? It is invisible and unallocated.
0
Réponse 3 / 10
cerelog Posted messages 4728 Status Membre 792
 
start / right-click on computer then manage

then disk management

--
Cerelog
Nobody is perfect Personne n'est parfait
1
jujudu12
 
Thank you, I found it and now I need to right-click on my drive, then "Change Drive Letter and Paths," and then what do I do next?
0
Réponse 4 / 10
cerelog Posted messages 4728 Status Membre 792
 
It is necessary to assign a letter to make the key visible

--
Cerelog
Nobody is perfect Personne n'est parfait
1
jujudu12
 
So I go to "edit" and I choose any letter?
0
Réponse 5 / 10
cerelog Posted messages 4728 Status Membre 792
 
yes, these are the availability letters

--
Cerelog
Nobody is perfect Personne n'est parfait
1
jujudu12
 
but then I put a letter (I put the letter I) and then I took it out, then I put my key back, but it still doesn't work.
0
Réponse 6 / 10
cerelog Posted messages 4728 Status Membre 792
 
can you take a screenshot of disk management
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Cerelog
Nobody is perfect Personne n'est parfait
1
jujudu12
 
Uh, I took the screenshot but I can't paste it here.
0
jujudu12
 
So what should I do??
0
cerelog Posted messages 4728 Status Membre 792
 
here

https://imageshack.com/

then you copy the link to put it here
0
jujudu12
 
Désolé, je ne peux pas accéder aux liens ou aux images. Veuillez fournir le texte que vous souhaitez traduire.
0
jujudu12
 
Désolé, je ne peux pas accéder aux contenus d'URL ou d'images. Si tu as un texte à traduire, je suis là pour t'aider !
0
Réponse 7 / 10
cerelog Posted messages 4728 Status Membre 792
 
It's thanks to the letter you assigned to him

--
Cerelog
Nobody is perfect Personne n'est parfait
1
jujudu12
 
surely but in any case thank you very much
0
Nina
 
Hello,
I have the same problem but changing the letter doesn't change anything. Can you help me?
0
Réponse 8 / 10
tronike Posted messages 57 Status Membre 5
 
Sorry, but try another antivirus; Avast is a bit crappy... try Anti Malware.
0
jujudu12
 
I downloaded Malwarebyte's Anti-Malware and scanned my USB key.
At the end of the scan, the software found no viruses.
0
jujudu12
 
Here is the scan report:
Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.06.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
julien :: JULIEN-HP [administrator]

06/03/2012 18:55:26
mbam-log-2012-03-06 (18-55-26).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristic/Extra | Heuristic/Shuriken | PUP | PUM
Scan options disabled: P2P
Item(s) scanned: 179764
Elapsed time: 1 minute(s), 5 second(s)

Memory processes detected: 0
(No malicious items detected)
0
Réponse 9 / 10
tronike Posted messages 57 Status Membre 5
 
If you have an antivirus, try running a scan on your USB drive; I would lean towards a virus...
-1
jujudu12
 
As an antivirus, I have Avast, but since my key is not recognized by "computer," I can't run a scan on it.
0
jujudu12
 
ah yes, I finally managed to start the scan but Avast is telling me THAT SOME FILES COULD NOT BE SCANNED
0
Réponse 10 / 10
cerelog Posted messages 4728 Status Membre 792
 
it should not be removed right away

we need to check if it appears on the computer next to C
--
Cerelog
Nobody is perfect Personne n'est parfait
-1
jujudu12
 
I just did the operation again, but this time I chose the letter B and looked in "computer," my key still doesn't appear!!
0