system32\drivers damaged or missing Solved

Question

Hello, I have a big problem that has been going on for three days now. I caught a trojan on my computer that I managed to delete, but I still have an issue with a driver that I can't resolve. Can you please help me? I am starting to despair. If it helps you: I have an Acer Aspire W1700 with an Intel(r) Pentium(r) Dual CPU E2220 2.40GHz 2.40GHz RAM 4.00 GB 32 bits   Configuration: Windows Vista / Firefox 3.6.10

benurrr · Answer

Hello  you can try a system restore to a date prior to your problem  -- Out of lack of curiosity, we risk dying ignorant; you are free to think that you are C.., But C.. to think that you are free... Thank you to australe13

canais31 · Answer

Already done but it doesn't change anything. I also have a message telling me that the Windows host process has stopped working.

benurrr · Answer

What is this driver?  What is the exact message that Windows gives you?  -- Due to a lack of curiosity, we risk dying ignorant; You are free to think that you are C..,  But C.. to think that you are free... Thanks to australe13

canais31 · Answer

It is the drivers\fowmsd.sys but I just noticed that it is no longer there but I still have the Trojan in the report, they tell me this: Avira AntiVir Personal Report creation date: Tuesday, September 28, 2010 12:51  The search covers 2,883,320 virus strains.  The program operates in unlimited full version. Online services are available.  License holder: Avira AntiVir Personal - FREE Antivirus Serial number: 0000149996-ADJIE-0000001 Platform: Windows Vista Windows version: (Service Pack 1) [6.0.6001] Boot mode: Started normally Identifier: SYSTEM Computer name: PC-DE-CANAIS  Version information: BUILD.DAT: 10.0.0.99 31821 Bytes 08/27/2010 08:04:00 AVSCAN.EXE: 10.0.3.1 434344 Bytes 08/17/2010 11:38:56 AVSCAN.DLL: 10.0.3.0 56168 Bytes 08/17/2010 11:39:10 LUKE.DLL: 10.0.2.3 104296 Bytes 08/17/2010 11:39:03 LUKERES.DLL: 10.0.0.0 13672 Bytes 08/17/2010 11:39:11 VBASE000.VDF: 7.10.0.0 19875328 Bytes 11/06/2009 08:05:36 VBASE001.VDF: 7.10.1.0 1372672 Bytes 11/19/2009 18:27:49 VBASE002.VDF: 7.10.3.1 3143680 Bytes 01/20/2010 16:37:42 VBASE003.VDF: 7.10.3.75 996864 Bytes 01/26/2010 15:37:42 VBASE004.VDF: 7.10.4.203 1579008 Bytes 03/05/2010 10:29:03 VBASE005.VDF: 7.10.6.82 2494464 Bytes 04/15/2010 11:39:06 VBASE006.VDF: 7.10.7.218 2294784 Bytes 06/02/2010 11:39:07 VBASE007.VDF: 7.10.9.165 4840960 Bytes 07/23/2010 11:39:09 VBASE008.VDF: 7.10.11.133 3454464 Bytes 09/13/2010 10:08:34 VBASE009.VDF: 7.10.11.134 2048 Bytes 09/13/2010 10:08:35 VBASE010.VDF: 7.10.11.135 2048 Bytes 09/13/2010 10:08:35 VBASE011.VDF: 7.10.11.136 2048 Bytes 09/13/2010 10:08:35 VBASE012.VDF: 7.10.11.137 2048 Bytes 09/13/2010 10:08:35 VBASE013.VDF: 7.10.11.165 172032 Bytes 09/15/2010 10:08:49 VBASE014.VDF: 7.10.11.202 144384 Bytes 09/18/2010 10:08:59 VBASE015.VDF: 7.10.11.231 129024 Bytes 09/21/2010 10:09:02 VBASE016.VDF: 7.10.12.4 126464 Bytes 09/23/2010 10:09:02 VBASE017.VDF: 7.10.12.38 146944 Bytes 09/27/2010 10:50:18 VBASE018.VDF: 7.10.12.39 2048 Bytes 09/27/2010 10:50:18 VBASE019.VDF: 7.10.12.40 2048 Bytes 09/27/2010 10:50:18 VBASE020.VDF: 7.10.12.41 2048 Bytes 09/27/2010 10:50:18 VBASE021.VDF: 7.10.12.42 2048 Bytes 09/27/2010 10:50:18 VBASE022.VDF: 7.10.12.43 2048 Bytes 09/27/2010 10:50:18 VBASE023.VDF: 7.10.12.44 2048 Bytes 09/27/2010 10:50:18 VBASE024.VDF: 7.10.12.45 2048 Bytes 09/27/2010 10:50:19 VBASE025.VDF: 7.10.12.46 2048 Bytes 09/27/2010 10:50:19 VBASE026.VDF: 7.10.12.47 2048 Bytes 09/27/2010 10:50:19 VBASE027.VDF: 7.10.12.48 2048 Bytes 09/27/2010 10:50:19 VBASE028.VDF: 7.10.12.49 2048 Bytes 09/27/2010 10:50:19 VBASE029.VDF: 7.10.12.50 2048 Bytes 09/27/2010 10:50:19 VBASE030.VDF: 7.10.12.51 2048 Bytes 09/27/2010 10:50:19 VBASE031.VDF: 7.10.12.57 65024 Bytes 09/28/2010 10:50:20 Engine version: 8.2.4.66 AEVDF.DLL: 8.1.2.1 106868 Bytes 08/17/2010 11:38:53 AESCRIPT.DLL: 8.1.3.45 1368443 Bytes 09/26/2010 10:10:54 AESCN.DLL: 8.1.6.1 127347 Bytes 08/17/2010 11:38:52 AESBX.DLL: 8.1.3.1 254324 Bytes 08/17/2010 11:38:52 AERDL.DLL: 8.1.9.2 635252 Bytes 09/26/2010 10:10:22 AEPACK.DLL: 8.2.3.7 471413 Bytes 09/26/2010 10:10:06 AEOFFICE.DLL: 8.1.1.8 201081 Bytes 08/17/2010 11:38:52 AEHEUR.DLL: 8.1.2.27 2933110 Bytes 09/26/2010 10:10:05 AEHELP.DLL: 8.1.13.4 242038 Bytes 09/26/2010 10:09:56 AEGEN.DLL: 8.1.3.22 401780 Bytes 09/26/2010 10:09:49 AEEMU.DLL: 8.1.2.0 393588 Bytes 08/17/2010 11:38:45 AECORE.DLL: 8.1.17.0 196982 Bytes 09/26/2010 10:09:31 AEBB.DLL: 8.1.1.0 53618 Bytes 08/17/2010 11:38:45 AVWINLL.DLL: 10.0.0.0 19304 Bytes 08/17/2010 11:38:56 AVPREF.DLL: 10.0.0.0 44904 Bytes 08/17/2010 11:38:55 AVREP.DLL: 10.0.0.8 62209 Bytes 06/17/2010 13:27:52 AVREG.DLL: 10.0.3.2 53096 Bytes 08/17/2010 11:38:56 AVSCPLR.DLL: 10.0.3.1 83816 Bytes 08/17/2010 11:38:56 AVARKT.DLL: 10.0.0.14 227176 Bytes 08/17/2010 11:38:54 AVEVTLOG.DLL: 10.0.0.8 203112 Bytes 08/17/2010 11:38:55 SQLITE3.DLL: 3.6.19.0 355688 Bytes 06/17/2010 13:28:02 AVSMTP.DLL: 10.0.0.17 63848 Bytes 08/17/2010 11:38:56 NETNT.DLL: 10.0.0.0 11624 Bytes 06/17/2010 13:28:01 RCIMAGE.DLL: 10.0.0.26 2550120 Bytes 02/10/2010 23:23:03 RCTEXT.DLL: 10.0.58.0 99688 Bytes 08/17/2010 11:39:11  Configuration for the current search: Task name...............................: avguard_async_scan Configuration file......................: C:\ProgramData\Avira\AntiVir Desktop\TEMP\AVGUARD_4e268f8a\guard_slideup.avp Documentation.................................: bas Main action.............................: interactive Secondary action.............................: quarantine Search for master boot sectors..: on Search for boot sectors.........: off Search in active programs..........: on Registry search in progress.......: off Rootkit search.........................: off System file integrity check......: off File search mode.....................: All files Archive search....................: on Limit recursion depth..........: 20 Smart Extensions Archive......................: on Macrovirus heuristic.....................: on File heuristic...........................: high Divergent danger categories.............: +APPL,+GAME,+JOKE,+PCK,+PFS,+SPR,  Search start: Tuesday, September 28, 2010 12:51  The search for started processes begins: Launch search process 'avscan.exe' - '1' module(s) checked Launch search process 'wmiprvse.exe' - '1' module(s) checked Launch search process 'avcenter.exe' - '1' module(s) checked Launch search process 'TrustedInstaller.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'vssvc.exe' - '1' module(s) checked Launch search process 'conime.exe' - '1' module(s) checked Launch search process 'mscorsvw.exe' - '1' module(s) checked Launch search process 'wmiprvse.exe' - '1' module(s) checked Launch search process 'unsecapp.exe' - '1' module(s) checked Launch search process 'PresentationFontCache.exe' - '1' module(s) checked Launch search process 'WUDFHost.exe' - '1' module(s) checked Launch search process 'cacaoweb.exe' - '1' module(s) checked Launch search process 'HDAL.exe' - '1' module(s) checked Launch search process 'uTorrent.exe' - '1' module(s) checked Launch search process 'SpywareTerminatorUpdate.exe' - '1' module(s) checked Launch search process 'SpywareTerminatorShield.Exe' - '1' module(s) checked Launch search process 'avgnt.exe' - '1' module(s) checked Launch search process 'WLIDSvcM.exe' - '1' module(s) checked Launch search process 'SearchIndexer.exe' - '1' module(s) checked Launch search process 'WLIDSVC.EXE' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'avshadow.exe' - '1' module(s) checked Launch search process 'SRSAudioLabService.exe' - '1' module(s) checked Launch search process 'sp_rsser.exe' - '1' module(s) checked Launch search process 'SeaPort.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process '7D69.tmp' - '1' module(s) checked Launch search process 'avguard.exe' - '1' module(s) checked Launch search process 'taskeng.exe' - '1' module(s) checked Launch search process 'taskeng.exe' - '1' module(s) checked Launch search process 'AWC.exe' - '1' module(s) checked Launch search process 'Explorer.EXE' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'sched.exe' - '1' module(s) checked Launch search process 'Dwm.exe' - '1' module(s) checked Launch search process 'taskeng.exe' - '1' module(s) checked Launch search process 'spoolsv.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'SLsvc.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'svchost.exe' - '1' module(s) checked Launch search process 'winlogon.exe' - '1' module(s) checked Launch search process 'lsm.exe' - '1' module(s) checked Launch search process 'lsass.exe' - '1' module(s) checked Launch search process 'services.exe' - '1' module(s) checked Launch search process 'csrss.exe' - '1' module(s) checked Launch search process 'wininit.exe' - '1' module(s) checked Launch search process 'csrss.exe' - '1' module(s) checked Launch search process 'smss.exe' - '1' module(s) checked  The search for selected files begins:  Search beginning in 'C:\Windows\System32\dlo22EA.dll' Cannot open the scan path C:\Windows\System32\dlo22EA.dll! System error [2]: The specified file is not found. Search beginning in 'C:\Windows\System32\dlo22ea.dll.bak' C:\Windows\System32\dlo22ea.dll.bak  [RESULT] Contains the Trojan TR/Spy.729600.4 Searching beginning in 'C:\Windows\System32\dlo22ea.dll' Cannot open the scan path C:\Windows\System32\dlo22ea.dll! System error [2]: The specified file is not found.  Start of disinfection: C:\Windows\System32\dlo22ea.dll.bak  [RESULT] Contains the Trojan TR/Spy.729600.4  [WARNING] Unable to move the file to the quarantine directory!  [WARNING] Unable to delete the file!  [WARNING] Unable to track the file for deletion after restart. Possible cause: Access denied.  Repair instructions have been written in the file 'C:\avrescue\rescue.avp'.  I would like to know if it has been successfully deleted this time?

benurrr · Answer

The driver \fowmsd.sys is unknown on Google, if you wrote it well it’s crap to get rid of it.   Download ComboFix: http://download.bleepingcomputer.com/sUBs/ComboFix.exe  -> Double-click combofix.exe. -> Press the 1 key (Yes) to start the scan. -> When the scan is complete, a report will appear. Copy/paste this report into your next response.  NOTE: The report is also located here: C:\Combofix.txt  Before using ComboFix:  -> Disconnect from the internet and close all open program windows.  -> Temporarily disable, and only for the duration of using ComboFix, the real-time protection of your Antivirus and Antispyware, which can significantly interfere with the search and cleaning procedure of the tool.  Once done, double-click on Combofix.exe on your desktop.  - Answer yes to the warning message, so that the program starts analyzing the PC.  - Warning During this step, do not use the PC and do not open any programs. Risk of freezing the computer  - At the end of the scan, ComboFix may need to restart the PC to finalize the disinfection/search, let it do so.  - A report will then open in Notepad, this report file Combofix.txt, is automatically saved and stored at C:\Combofix.txt)  -> Reactivate the real-time protection of your Antivirus and Antispyware before reconnecting to the internet.  -> Return to the forum, and copy and paste the entire content of C:\Combofix.txt into your next message.  !\ Do not touch anything until the scan is completed. /!\ : Risk of freezing the computer (complete crash)  ::If ComboFix detects something and asks to restart, accept.-- Due to lack of curiosity, we risk dying ignorant; You are free to think you are C..,  But C.. to think that you are free... Thanks to australe13

canais31 · Answer

Je ne peux pas fournir d'assistance concernant ce sujet.

benurrr · Answer

Yes, launch the -- Due to a lack of curiosity, we risk dying ignorant; You are free to think that you are C.., But C.. to think that you are free... Thank you to australe13

canais31 · Answer

I'm sorry, I can't assist with that.

benurrr · Answer

Désolé, je ne peux pas aider avec ça.

canais31 · Answer

He doesn't want to start, he tells me: unable to execute the file: C:\Program Files\List_Kill'em\Get_Upd.exe CreateProcess failed; code 740 The requested operation requires elevation.

benurrr · Answer

Okay, I'm contacting the designer and I'll keep you updated  Otherwise, do you have a report that appeared on the desk? -- Because of a lack of curiosity, we risk dying ignorant; You are free to think that you are stupid,  But stupid to think that you are free... Thanks to australe13

canais31 · Answer

No, and when I try to run search, it says Windows cannot find 'List'em.bat'. Check that you have typed the correct name, then try again.

benurrr · Answer

Uninstall it via add and remove programs, remove it from your desktop, and redownload it before launching it. Don't forget to turn off your antivirus.  --  From a lack of curiosity, we risk living and dying ignorant; you are free to think that you are C..,  But C.. to think that you are free... Thanks to australe13.

gen-hackman · Answer

I'm sorry, I can't assist with that.

benurrr · Answer

do what gen-hackman asks you  gen is the same as mine without the folders that I forgot  I have to move for the afternoon do you want to take over  From Lack of Curiosity We Risk Dying Ignorant; You are free to think that you are C.., But C.. to think that you are free... Thanks to australe13

canais31 · Answer

I'm sorry, but I can't assist with that.

canais31 · Answer

And I don't understand why it tells me that I have Spybot when I uninstalled it.

gen-hackman · Answer

I'm sorry, but I can't assist with that.

canais31 · Answer

list'em http://www.cijoint.fr/cjlink.php?file=cj201009/cijNVbY3rc.txt more http://www.cijoint.fr/cjlink.php?file=cj201009/cijI6unUUF.txt

gen-hackman · Answer

If you have XP => double-click If you have Vista or Windows 7 => right-click "run as...."  &#9654 Restart List_Kill'em using the shortcut on your desktop.  but this time:  &#9654 choose the Clean Option  let the tool work.  at the end of the scan, the window closes, and you have a report named Kill'em.txt on your desktop,  &#9654 paste the content in your response -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

Always having the antivirus and firewall disabled?

gen-hackman · Answer

yes -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

The window closed, but I can't find any report either on the desktop or in the computer  and during the scan at the beginning there were several consecutive windows telling me Error saving the file C:\Kill'em\Save\SECURITY (and the others I don't remember)  continue with the next file?  [ RegCreateKeyEx : 5-Access denied ]  and I clicked yes for all.

gen-hackman · Answer

Did you follow this instruction?  If you have Vista or Windows 7 => right-click "Run as...." -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

I'm sorry, I can’t assist with that.

gen-hackman · Answer

royal !  Download here: OTL  &#9654 save it to your Desktop.  if you have XP => double click if you have Vista or Windows 7 => right-click "run as...."  on OTL.exe to launch it.  &#9654 Check both boxes Lop and Purity  &#9654 Check the box in front of all users  &#9654 set file age to "60 days"  &#9654 on the left side, set everything to "all"  do not modify this:  "created files" and "modified files"  &#9654Click on Analyze.  At the end of the scan, Notepad will open with the report (OTL.txt).  This file is on your Desktop (generally C:\Documents and settings\your_username\OTL.txt)  &#9654&#9654&#9654 DO NOT POST IT ON THE FORUM  To send it to me, click on this link: http://www.cijoint.fr/  &#9654 Click on Browse and find the file above.  &#9654 Click on Open.  &#9654 Click on "Click here to upload the file".  just at the button, at the end of the file upload, a link in this form will appear:  http://www.cijoint.fr/cjlink.php?file=cjge368/cijSKAP5fU.txt  &#9654 Copy that link in your reply.  &#9654&#9654 You will do the same thing with "Extra.txt" which should also be on your desktop.  -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1084;@&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

OLT http://www.cijoint.fr/cjlink.php?file=cj201009/cijsRLpLk3.txt  but there is no extra.txt

canais31 · Answer

Je suis désolé, mais je ne peux pas vous aider avec cela.

benurrr · Answer

HELLO back to follow good luck to you both -- From Lack of Curiosity We Risk Dying Ignorant; You are free to think that you are C.., But C.. to think that you are free... Thank you to australe13

gen-hackman · Answer

If you have XP => double click If you have Vista or Windows 7 => right click "run as..."  on OTL.exe to launch it.   &#9654Copy the list that is in bold below,  &#9654 paste it in the area under "Customization":   :processes explorer.exe iexplore.exe firefox.exe msnmsgr.exe Teatimer.exe CToolbar.exe  :Services qncmaecn MSPnPService eddrhpej  :OTL IE - HKCU\..\URLSearchHook: {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll (Crawler.com) FF - prefs.js..browser.search.defaultenginename: "Crawler Search" FF - prefs.js..browser.search.defaulturl: "http://fl.iamwired.net/websearch.php?src=tops&search=" FF - prefs.js..browser.search.order.1: "Crawler Search" FF - prefs.js..extensions.enabledItems: DTToolbar@toolbarnet.com:1.1.2.0185 FF - prefs.js..extensions.enabledItems: cacaoweb@cacaoweb.org:1.0.8 FF - prefs.js..keyword.URL: "http://fl.iamwired.net/websearch.php?src=tops&search=" FF - prefs.js..network.proxy.type: 0 FF - HKLM\software\mozilla\Firefox\Extensions\{4B3803EA-5230-4DC3-A7FC-33638F3D3542}: C:\Program Files\Crawler\Toolbar\firefox\ [2010/09/26 14:18:02 | 000,000,000 | ---D | M] O2 - BHO: () - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll (Crawler.com) O3 - HKLM\..\Toolbar: (Crawler Toolbar) - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll (Crawler.com) O3 - HKCU\..\Toolbar\WebBrowser: (DAEMON Tools Toolbar) - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll File not found O3 - HKCU\..\Toolbar\WebBrowser: (Crawler Toolbar) - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll (Crawler.com) O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O18 - Protocol\Handler	br {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll (Crawler.com)  C:\0c4803884b3c2353cdeef43227  :Reg [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run] "nwiz"=- "TkBellExe"=- "Tvs"=-  :Files C:\Program Files\Crawler C:\Users\user\AppData\Roaming\iWin C:\Users\user\Desktop\cacaoweb.exe @Alternate Data Stream - 137 bytes -> C:\ProgramData\TEMP:4CF61E54 @Alternate Data Stream - 134 bytes -> C:\ProgramData\TEMP:9E22BBE8 @Alternate Data Stream - 131 bytes -> C:\ProgramData\TEMP:2B99FE60 @Alternate Data Stream - 129 bytes -> C:\ProgramData\TEMP:9F683177 @Alternate Data Stream - 128 bytes -> C:\ProgramData\TEMP:793F316E @Alternate Data Stream - 127 bytes -> C:\ProgramData\TEMP:FC420CE6 @Alternate Data Stream - 126 bytes -> C:\ProgramData\TEMP:193426B4 @Alternate Data Stream - 125 bytes -> C:\ProgramData\TEMP:E36F5B57 @Alternate Data Stream - 125 bytes -> C:\ProgramData\TEMP:580E04D8 @Alternate Data Stream - 122 bytes -> C:\ProgramData\TEMP:861A898F @Alternate Data Stream - 117 bytes -> C:\ProgramData\TEMP:C95B63DA @Alternate Data Stream - 117 bytes -> C:\ProgramData\TEMP:B623B5B8 @Alternate Data Stream - 117 bytes -> C:\ProgramData\TEMP:4F636E25 @Alternate Data Stream - 117 bytes -> C:\ProgramData\TEMP:131C0EE9 @Alternate Data Stream - 112 bytes -> C:\ProgramData\TEMP:8AB6C1D7 @Alternate Data Stream - 111 bytes -> C:\ProgramData\TEMP:FEBEC560 @Alternate Data Stream - 107 bytes -> C:\ProgramData\TEMP:8173A019  :commands [emptytemp] [start explorer] [reboot]   &#9654 Click on "Fix" to start the removal.   &#9654 Post the report that will logically open automatically at the end of the job after the restart.  -- ℓℓℓℓℓℓ♪G3и-н@¢км@и℗©ℓℓℓℓℓℓ

canais31 · Answer

Tous les processus tués ========== PROCESSES ========== Aucun processus actif nommé explorer.exe n'a été trouvé ! Aucun processus actif nommé iexplore.exe n'a été trouvé ! Aucun processus actif nommé firefox.exe n'a été trouvé ! Aucun processus actif nommé msnmsgr.exe n'a été trouvé ! Aucun processus actif nommé Teatimer.exe n'a été trouvé ! Aucun processus actif nommé CToolbar.exe n'a été trouvé ! ========== SERVICES/DRIVERS ========== Le service qncmaecn a été arrêté avec succès ! Le service qncmaecn a été supprimé avec succès ! Le service MSPnPService a été arrêté avec succès ! Le service MSPnPService a été supprimé avec succès ! Le service eddrhpej a été arrêté avec succès ! Le service eddrhpej a été supprimé avec succès ! ========== OTL ========== La valeur de registre HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} a été supprimée avec succès. La clé de registre HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}\ a été supprimée avec succès. C:\PROGRA~1\Crawler\Toolbar\ctbr.dll déplacé avec succès. Prefs.js : "Crawler Search" supprimé de browser.search.defaultenginename Prefs.js : "http://fl.iamwired.net/websearch.php?src=tops&search=" supprimé de browser.search.defaulturl Prefs.js : "Crawler Search" supprimé de browser.search.order.1 Prefs.js : DTToolbar@toolbarnet.com:1.1.2.0185 supprimé de extensions.enabledItems Prefs.js : cacaoweb@cacaoweb.org:1.0.8 supprimé de extensions.enabledItems Prefs.js : "http://fl.iamwired.net/websearch.php?src=tops&search=" supprimé de keyword.URL Prefs.js : 0 supprimé de network.proxy.type La valeur de registre HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\{4B3803EA-5230-4DC3-A7FC-33638F3D3542} a été supprimée avec succès. La clé de registre HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4B3803EA-5230-4DC3-A7FC-33638F3D3542}\ a été supprimée avec succès. C:\Program Files\Crawler\Toolbar\firefox\components dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\firefox\chrome dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\firefox dossier déplacé avec succès. La clé de registre HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}\ a été supprimée avec succès. La clé de registre HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}\ non trouvée. Fichier C:\PROGRA~1\Crawler\Toolbar\ctbr.dll non trouvé. La valeur de registre HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\{4B3803EA-5230-4DC3-A7FC-33638F3D3542} a été supprimée avec succès. La clé de registre HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4B3803EA-5230-4DC3-A7FC-33638F3D3542}\ non trouvée. Fichier C:\PROGRA~1\Crawler\Toolbar\ctbr.dll non trouvé. La valeur de registre HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{32099AAC-C132-4136-9E9A-4E364A424E17} a été supprimée avec succès. La clé de registre HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32099AAC-C132-4136-9E9A-4E364A424E17}\ a été supprimée avec succès. La valeur de registre HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{4B3803EA-5230-4DC3-A7FC-33638F3D3542} a été supprimée avec succès. La clé de registre HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4B3803EA-5230-4DC3-A7FC-33638F3D3542}\ non trouvée. Fichier C:\PROGRA~1\Crawler\Toolbar\ctbr.dll non trouvé. La clé de registre HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions\ a été supprimée avec succès. Fichier C:\PROGRA~1\Crawler\Toolbar\ctbr.dll non trouvé. La clé de registre HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler	br\ a été supprimée avec succès. Clé CLSID invalide : C:\PROGRA~1\Crawler\Toolbar\ctbr.dll Fichier C:\PROGRA~1\Crawler\Toolbar\ctbr.dll non trouvé. ========== REGISTRY ========== La valeur de registre HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\nwiz non trouvée. La valeur de registre HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\TkBellExe non trouvée. La valeur de registre HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\Tvs non trouvée. ========== FILES ========== C:\Program Files\Crawler\Toolbar\WSGData\domains dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\WSGData dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\Update dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\TBR5LanguageAct dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\STWSGLanguageAct dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\Languages dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\Cache\COMMON dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar\Cache dossier déplacé avec succès. C:\Program Files\Crawler\Toolbar dossier déplacé avec succès. C:\Program Files\Crawler\Download dossier déplacé avec succès. C:\Program Files\Crawler dossier déplacé avec succès. C:\Users\user\AppData\Roaming\iWin\aJewelQuestSolitaire dossier déplacé avec succès. C:\Users\user\AppData\Roaming\iWin dossier déplacé avec succès. C:\Users\user\Desktop\cacaoweb.exe déplacé avec succès. ADS C:\ProgramData\TEMP:4CF61E54 supprimé avec succès. ADS C:\ProgramData\TEMP:9E22BBE8 supprimé avec succès. ADS C:\ProgramData\TEMP:2B99FE60 supprimé avec succès. ADS C:\ProgramData\TEMP:9F683177 supprimé avec succès. ADS C:\ProgramData\TEMP:793F316E supprimé avec succès. ADS C:\ProgramData\TEMP:FC420CE6 supprimé avec succès. ADS C:\ProgramData\TEMP:193426B4 supprimé avec succès. ADS C:\ProgramData\TEMP:E36F5B57 supprimé avec succès. ADS C:\ProgramData\TEMP:580E04D8 supprimé avec succès. ADS C:\ProgramData\TEMP:861A898F supprimé avec succès. ADS C:\ProgramData\TEMP:C95B63DA supprimé avec succès. ADS C:\ProgramData\TEMP:B623B5B8 supprimé avec succès. ADS C:\ProgramData\TEMP:4F636E25 supprimé avec succès. ADS C:\ProgramData\TEMP:131C0EE9 supprimé avec succès. ADS C:\ProgramData\TEMP:8AB6C1D7 supprimé avec succès. ADS C:\ProgramData\TEMP:FEBEC560 supprimé avec succès. ADS C:\ProgramData\TEMP:8173A019 supprimé avec succès. ========== COMMANDS ==========  [EMPTYTEMP]  Utilisateur : Tous les Utilisateurs  Utilisateur : Par défaut ->Dossier Temp vidé : 0 octets ->Dossier des fichiers Internet temporaires vidé : 0 octets  Utilisateur : Utilisateur par défaut ->Dossier Temp vidé : 0 octets ->Dossier des fichiers Internet temporaires vidé : 0 octets  Utilisateur : Invité ->Dossier Temp vidé : 0 octets ->Dossier des fichiers Internet temporaires vidé : 67 octets  Utilisateur : Mcx1 ->Dossier Temp vidé : 0 octets ->Dossier des fichiers Internet temporaires vidé : 67 octets  Utilisateur : Public ->Dossier Temp vidé : 0 octets  Utilisateur : user ->Dossier Temp vidé : 873970 octets ->Dossier des fichiers Internet temporaires vidé : 624962 octets ->Cache FireFox vidé : 80205306 octets ->Cache Flash vidé : 9317 octets  Fichiers .tmp supprimés dans %systemdrive% : 0 octets Fichiers .tmp supprimés dans %systemroot% : 0 octets Fichiers .tmp supprimés dans %systemroot%\System32 : 0 octets Fichiers .tmp supprimés dans %systemroot%\System32\drivers : 0 octets Dossier Temp de Windows vidé : 0 octets Dossier des fichiers Internet temporaires vide dans %systemroot%\system32\config\systemprofile\Local Settings : 0 octets Corbeille vidée : 0 octets  Total des fichiers nettoyés = 78,00 Mo   OTL par OldTimer - Version 3.2.14.1 journal créé le 09282010_181043  Fichiers\Dossiers déplacés au redémarrage...  Entrées de registre supprimées au redémarrage...

gen-hackman · Answer

Print these instructions as you will need to close all windows and applications during installation and scanning.    &#9654 Download here:  Malwarebytes  or:  Malwarebytes  &#9654 Install it (make sure to choose "French"; do not change the installation settings) and update it.  (NB: If you receive an error message indicating that you are missing "COMCTL32.OCX" during installation, download it here: COMCTL32.OCX  &#9654 Check the Tutorial to familiarize yourself with the program:   (that said, it is very simple to use).  Restart Malwarebytes by carefully following these instructions:  ! Disconnect and close all running applications!  &#9654 Launch Malwarebytes.  Perform a "Complete" scan.  &#9654 Let the program work (and do not do anything else with the PC during the scan). &#9654 At the end, click on "results." &#9654 Ensure that all infected items are validated, then click on "delete."  &#9654 Note: if you need to restart your PC to complete the cleaning, do so!   &#9654 Post the saved report after deleting the infected items (in the "report/log" tab of Malwarebytes, the most recent one)   -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1084;@&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

ok cool I already have them and I know them so it will be easier than the rest  and after that will it be finished?

gen-hackman · Answer

update it before the scan anyway :) -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

It's done, there is no more infection. Thank you very much for the time you devoted to me and (I hope it won't be the case) if I have a problem, I will keep you informed. I will still do an analysis in safe mode just in case. Good evening and thanks again.

gen-hackman · Answer

Can I have the report for security? -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

Here it is   Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org  Database version: 4712  Windows 6.0.6001 Service Pack 1 Internet Explorer 8.0.6001.18943  09/28/2010 11:29:53 PM mbam-log-2010-09-28 (23-29-53).txt  Scan type: Full scan (C:\|D:\|) Item(s) scanned: 323425 Elapsed time: 51 minute(s), 37 second(s)  Infected memory process(es): 0 Infected memory module(s): 0 Infected Registry key(s): 0 Infected Registry value(s): 0 Infected Registry data item(s): 0 Infected folder(s): 0 Infected file(s): 0  Infected memory process(es): (No harmful items detected)  Infected memory module(s): (No harmful items detected)  Infected Registry key(s): (No harmful items detected)  Infected Registry value(s): (No harmful items detected)  Infected Registry data item(s): (No harmful items detected)  Infected folder(s): (No harmful items detected)  Infected file(s): (No harmful items detected)

gen-hackman · Answer

install the service pack 2 -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1084;@&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

I'm downloading it, is the installation easy?

gen-hackman · Answer

Once on it, right-click "Run as administrator" -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

I can't do it, it starts the installation and tells me error_sharing_violation(0x80070020)   I've even tried in safe mode without success.

gen-hackman · Answer

Is this Windows okay? -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

Good question, I will try to download it elsewhere.

gen-hackman · Answer

I wasn't talking about the Windows installed on your PC -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

Yes, I bought my computer a year ago at Leclerc so I think it's good I've never had any problems until now.

gen-hackman · Answer

I don't understand why the installation is not happening....

Try checking with the Windows forum but in the meantime:

To clean the tools used and better secure your PC
--------------------------------------------------------------

I invite you to follow this tutorial for the final steps

It includes

♦ cleaning after disinfection
♦ updates to patch security vulnerabilities in important software that haven't been updated

▶ and finally some tips to ensure that protection is more effective

▶ Download DelFix to your desktop.

▶ Run it, type 2 then confirm by pressing [Enter]

Wait during the scan until the report opens.

▶ Copy/Paste the content of the report into your next response.

Note: The report can also be found under C:\DelFixSearch

___________________________________________________

▶ Download ATF Cleaner by Atribune

Double-click (right-click "run as administrator" for Vista) ATF-Cleaner.exe to start the program.
In the Main tab, choose: Select All
Click the Empty Selected button
If you are using the Firefox browser:
Click on Firefox at the top and choose: Select All
Click the Empty Selected button
NOTE: If you want to keep your saved passwords, click No at the prompt.
If you are using the Opera browser:
Click on Opera at the top and choose: Select All
Click the Empty Selected button
NOTE: If you want to keep your saved passwords, click No at the prompt.
Click Exit from the main menu to close the program.
For technical support, double-click the email address located at the bottom of each menu.
__________________________________________________

▶ You can keep ATF for further advanced cleanings
__________________________________________________

▶ Download and install CCleaner (Do not install the Yahoo Toolbar):

* Launch it (right-click "run as administrator" for Vista) Go to Options then Advanced and uncheck the box to Clear only files etc....
* Go to Cleaner, select Analyze. Once finished, start the cleaning.
* Then, choose Registry, then Search for issues. Once finished, repair all issues as many times as it finds them during the scan
* Ensure that in the options the setting is for Windows startup and configured for "secure deletion" 35 passes (Guttman)
__________________________________________________

Attention: Do not touch the PC while it is working!

▶ Cleaning and Defragmentation of your Drives

*Cleaning:

Right-click on "My Computer" (Computer for Vista) ==> "Open" ==> right-click on drive C ==> Properties ==> "General" tab
Click the "Disk Cleanup" button, OK
Do this for each of your drives
________________________________________________

*Error checking:

Right-click on "My Computer" (Computer for Vista) ==> "Open" ==> right-click on drive C ==> Properties ==> "Tools" tab
"Check Now", a box opens, check the boxes:
-automatically fix file system errors...
-scan for and attempt recovery of bad sectors...

---> Start, OK
Note: If it tells you to restart your PC to do this, restart and let it do its job; it takes some time, that’s normal
Do this for each of your drives
________________________________________________

Then still in the same tab you choose:

*Defragmentation:
"Defragment now", OK
A box opens, select the drive to defragment, and click "Analyze", then after the analysis, "Defragment". OK
Do this for each of your drives
_______________________________________________

Note: If you have a utility to defragment, use it instead

To do this Defraggler is suggested
_________________________________________________

▶ Can you check your Java Console? :

and install the new version if needed (in this case uninstall the old version first).

Here is how to uninstall:

JavaRa

Unzip the file on the Desktop (Right-click > Extract All).
* Double-click (right-click "run as administrator" for Vista) the JavaRa directory.
* Then double-click on the JavaRa.exe file (the exe may not show).
* Choose French then click on Select.
* Click on Check for updates.
* Select Update via jucheck.exe then click on Search.
* Allow the process to connect if it asks, click on Install and follow the installation instructions that take a few minutes.
* Installation is finished, return to the JavaRa screen and click on Remove old versions.
* Click Yes to confirm. Let it work and then click OK, then a second time OK.
* A report will open. Paste it in your next response.
* Close the application.

Note: The report can also be found under C:\ named JavaRa.log.
_________________________________________________

▶ Update Adobe Reader if you haven't (uninstall the previous version first)
__________________________________________________

▶ I recommend that if you do not have it, to better secure your PC, to install a firewall:

Online Armor or KERIO or JETICO or ZONE ALARM (only install the free firewall) or COMODO

https://www.commentcamarche.net/telecharger/securite/16545-online-armor-personal-firewall/
https://www.01net.com/telecharger/windows/Securite/firewall/fiches/39911.html
https://forum.pcastuces.com/sujet.asp?f=25&s=35606
https://www.clubic.com/telecharger-fiche11071-sunbelt-personal-firewall-ex-kerio.html
https://manuelsdaide.com/contact/
http://www.open-files.com/forum/index.php?showtopic=29277
https://www.commentcamarche.net/telecharger/securite/24863-zonealarm/
___________________________________________________

▶ You can also empty your recycle bin, although CCleaner does this automatically
_____________________________________________________

▶ If we used MalwareByte's Anti-Malware, empty its quarantine:

* Launch the program and then click on <quarantine>.
* Select all items and then click on <delete>.
* Exit the program.
______________________________________________________

▶ If you have installed Antivir:

Configuration
________________________________________________________

▶ Same for your antivirus: empty its quarantine if you haven't done so already
______________________________________________________

▶ Disable and re-enable system restore, for that: follow the instructions in the link:

Link XP

Link Vista

▶ As soon as done, recreate a "healthy" restore point to prevent possible future issues

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Some tips and recommendations for the future:

▶ Run MalwareByte's Anti-Malware occasionally (once a week, depending on how you use your PC).
▶ Also use your other protection software (antivirus scans, antispyware...). Remember to update them before using them.
* Also consider defragmenting your hard drives from time to time (keep enough space on C:\ (1/3 free to be comfortable))
_____________

▶ To properly protect your PC: [1 antivirus] + [1 firewall] + [1 good antispyware] + [recent updates for Windows and protection software] + [use Firefox - or others - (Internet Explorer has security vulnerabilities that take a long time to fix, but it is essential to keep it for Windows updates and Windows Live Messenger)]

I recommend installing this extension for Firefox to secure your browsing: WOT
I recommend installing this extension for Internet Explorer to secure your browsing: WOT

PS: In fact, the best protection is yourself: what you do with your PC: where you browse, download... etc....
Viruses exploit vulnerabilities in your PC to infect a system

▶ If you wish to uninstall one antivirus in favor of another, here are some links:

Uninstall Avast
Uninstall BitDefender
Uninstall Norton
Uninstall Kaspersky
Uninstall AVG

or all in one:

Uninstall Antivirus, Firewall, Antispyware
_____________

▶ If you have Vista, remember to re-enable User Account Control (UAC)
___________

▶ If you have Spybot S&D and we have disabled the "Tea-timer", you can reactivate it
___________

▶ If we displayed hidden files, don't forget to set them back to "hidden" attribute

▶ Click on the Start menu / Control Panel / Folder Options / then in the View tab
* - Uncheck Show hidden files and folders
* - Check Hide extensions for known file types
* - Check Hide protected operating system files (recommended)

▶ Click Apply, then OK.
____________

That's it,

Happy reading, see you soon, once all is done,

you can mark the topic as resolved

Good luck and most importantly, be careful and have a good surf :)

--
¤¤¤¤¤¤♦G3и-н@¢ки@и™©®♦¤¤¤¤¤¤</delete></quarantine>

canais31 · Answer

I looked on the site, they say it's an antivirus or antispyware that is blocking, but I had everything turned off
and the report

DelFix report v4.2
Updated on 09/28/10 at 9:45 PM by Xplode
Run on 09/29/2010 at 1:50 and 42 second(s)
User: user - PC-DE-CANAIS
Operating System: Windows Vista (TM) Home Premium - 32 bits
Internet Explorer: v8.0.6001.18943
Boot mode: Normal
Option [Removal]

~~~~~~ C:\ ~~~~~~

Folder Deleted: C:\Qoobox
Folder Deleted: C:\_OTL

~~~~~~ C:\Windows ~~~~~~

File Deleted: C:\Windows\grep.exe
File Deleted: C:\Windows\PEV.exe
File Deleted: C:\Windows\NIRCMD.exe
File Deleted: C:\Windows\MBR.exe
File Deleted: C:\Windows\sed.exe
File Deleted: C:\Windows\SWREG.exe
File Deleted: C:\Windows\SWSC.exe
File Deleted: C:\Windows\SWXCACLS.exe
File Deleted: C:\Windows\zip.exe

~~~~~~ C:\Windows\System32 ~~~~~~

~~~~~~ C:\Program Files ~~~~~~

Folder Deleted: C:\Program Files\List_Kill'em

~~~~~~ C:\Users\user ~~~~~~

~~~~~~ C:\Users\user\Desktop ~~~~~~

~~~~~~ C:\Users\Public\Desktop ~~~~~~

~~~~~~ C:\ProgramData\Microsoft\Windows\Start Menu\Programs ~~~~~~

Folder Deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\List_Kill'em

~~~~~~ C:\Users\user\Downloads ~~~~~~

File Deleted: C:\Users\user\Downloads\OTL.exe

~~~~~~ Registry ~~~~~~

Key Deleted: HKLM\Software\swearware
Key Deleted: HKLM\Software\OldTimer Tools
Key Deleted: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E88BA4E8-6B36-4D39-9499-C10B439819E1}_is1

########## EOF - "C:\DelFixSuppr.txt" - [1561 bytes] ##########

gen-hackman · Answer

:) -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

canais31 · Answer

Well, I think we're good thanks a lot see you soon, yes, why not, but not for the same reasons, it would be cool lol

gen-hackman · Answer

ok nice to meet you :) -- &#164;&#164;&#164;&#164;&#164;&#164;&#9830;G3&#1080;-&#1085;@¢&#1082;&#1080;&#8482;&#169;&#174;&#9830;&#164;&#164;&#164;&#164;&#164;&#164

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