View original (French)

Black screen with Waze

alain_1949 Posted messages 309 Registration date   Status Membre Last intervention   -  
alain_1949 Posted messages 309 Registration date   Status Membre Last intervention   -

Hello,

I have been using Waze for a long time on the display of my 2016 C4 Grand Picasso from an Android 12 phone connected via USB.

For some time now, during trips, the vehicle display screen regularly goes black. Waze automatically restarts and asks if I want to continue the trip. This problem occurs regardless of the location, even in areas like the Paris region. It also happens that when I try to start programming a route, when I press the Waze microphone, nothing happens, and I have to unplug and replug the USB cable. The interface used on the C4 is 'Android Auto'. Aside from using Waze, there are no issues with the C4's display.

Thank you in advance for your help.


4 réponses

Réponse 1 / 4
Pierr10 Posted messages 13775 Registration date   Status Modérateur Last intervention   5 810
 

Hello,

I would be inclined to think that the problem comes from the smartphone, since Waze interrupts and asks if it should resume navigation.

Have you tried using the smartphone for navigation with Waze without connecting it to the C4 screen?

What is well conceived is clearly stated,
And the words to say it come easily.
(Boileau)
0
Réponse 2 / 4
alain_1949 Posted messages 309 Registration date   Status Membre Last intervention   7
 

Hello,

Thank you for your reply. Last weekend we went to Normandy (we live in the Paris region) and on the way back, after half an hour we got tired of the black screens. I used Waze without connecting the smartphone to the vehicle and the navigation worked without any issues.
0
Pierr10 Posted messages 13775 Registration date   Status Modérateur Last intervention   5 810
 

Hello,

So the smartphone is not the culprit. Bad hypothesis!

0
Réponse 3 / 4
Panth33ra Posted messages 23007 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello everyone,

See this solution found on the CCM Forum.
0
Réponse 4 / 4
alain_1949 Posted messages 309 Registration date   Status Membre Last intervention   7
 

Hello,

I consulted the link 'this solution found' but I didn't really find any solutions to solve my problem.

On my C4, when I select the Media menu, the system offers me 2 options: Android Auto or Mirror Link. I tried Mirror Link but the connection with the phone doesn't work. I assume I need to install an app on the Android 12 phone, but when I search on the Play Store, there are several Mirror Link apps and I don't know which one to install.

Thank you in advance for your help.
0