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More USB ports

cocci51 Posted messages 2 Status Membre -  
cocci51 Posted messages 2 Status Membre -

Hello. For a few days, no USB ports are working, so I can't interact with the screen since the keyboard and mouse are plugged into USB ports. Is there a fuse in the computer that might have blown? Thank you in advance for your advice.

2 réponses

Réponse 1 / 2
fabul Posted messages 42093 Registration date   Status Modérateur Last intervention   6 032
 

Hello,

Do you have a Windows installation USB key?

Otherwise, I see no option but to press the power button three times in a row to enter Recovery mode.

> Troubleshoot
> System Restore
> Choose a different restore point...
(Dated before the issue)
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Réponse 2 / 2
cocci51 Posted messages 2 Status Membre
 

Hello, I don’t have a recovery key, and even if I did, it wouldn’t work since the USB ports are down. I’m going to try to crash the computer three times, you never know.
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